Last Updated: April 2024
Are you looking to boost your Shopify eCommerce sales in 2024? With over 8,000 apps in the Shopify App Store, it can be overwhelming to choose the right ones for your business. That is why we have done the research for you and compiled a list of the 5 must have Shopify apps for eCommerce in 2024.
These apps are designed to help you optimize your store, increase conversions, and grow your business. So, whether you are a new store owner or a seasoned pro, keep reading to discover the essential Shopify apps you need for your eCommerce store.
5 Must have Apps for Shopify Store
#1 Saufter
Rating: ⭐ 5/5
Pricing: Personalized pricing; free demo
If you are looking for software that streamlines your customer support and also manages your orders and returns, then Saufter is perfect for you. This email customer support software is specifically designed for eCommerce and offers a range of features that help you deliver exceptional customer experiences.
Some of Saufter key features include the following:
Features
- Live chat with a knowledge base: Provide real-time support with live chat and let your customers find answers themselves with the knowledge base. Then, by connecting live chat with the knowledge base, you can suggest useful articles directly in the chat.
- Self-service portal: Build a self-service portal using which your buyers can change the shipping address, view order status, initiate returns, modify orders, etc.
- Omnichannel integration: Deliver support across channels with Saufter. This includes email, phone, SMS, WhatsApp, and social media.
- Knowledge base: Create an internal and external knowledge base for your support agents and customers respectively.
- View customer history on a single screen: This lets you see all your customers’ journeys in one single view, including all the important events and past interactions.
- Automated order scanning: Automatically scans all your orders and notifies you if there are any delays/ delivery issues, so you can proactively resolve the issue.
- Smart insights and reports: Offers analytics reports and insights on your customers, agents, common issues, and your business. For instance, missed sales, refund reasons, delay trends, resolution time, and customer satisfaction rates.
#2 Rivo Popups ‑ Email Pop ups
Rating: ⭐ 5/5
Pricing: Free
A powerful email marketing application, Rivo Popups is designed to boost your sales and revenue through effective email campaigns. Its main feature is stunning popups and forums that capture your visitors’ attention and encourage them to join your email list. Most importantly, the app is free and doesn’t have any paid plans.
Features
- Discount popups: Offer discounts either manually or automatically and convert your visitors to buyers.
- Email list: Build a popup form to collect unlimited emails. In fact, as soon as the customer submits their email, the app will automatically add them to your leads list.
- Form display rules: With these settings, you can choose where and when to display the popups in your store.
- Sticky bar: Display a sticky coupon bar on your store to remind visitors to use the promotion.
- Full customization: Customize your discount and pop-up windows easily with the user-friendly style editor. Also, you can use the custom CSS to add your unique look and feel or even import custom fonts.
#3 Rewind Backups
Rating: ⭐ 4.8/5
Pricing: Plans start at $9/month with 7-day free trial
As the name itself suggests, Rewind Backups is a backup and recovery application for Shopify stores. With 600M+ files backed up every week, Rewind is trusted by over 100,000 organizations around the world to store their business data safely and securely.
Features
- Automated backups: Automatically backs up your entire store, including products and themes in real-time. Additionally, you can perform on-demand backups or set it to backup daily.
- Easy restore: With just a few clicks, restore multiple items, like an entire collection, or individual items. Also, it provides the option to recover your entire store.
- Rewind protection suite: Get 24/7 downtime monitoring for your store and fully sync staging environments. Further, get alerts when bulk changes are made. Overall, it helps you in the prevention, detection, and restoration of unwanted changes.
- Safe testing environment: Use Rewind to safely test new features or apps without the risk of compromising your live store.
- Security certifications: Rewind is in compliance with CCPA, GDPR, PIPEDA, SOC 2, and SOC 3. You can check out their security protocols, from here.
- Integrations: Connects with popular Shopify apps like GitHub, Trello, Jira, and QuickBooks Online.
- Customer support: Provides an easy setup and dedicated customer support.
#4 ReConvert Upsell & Cross sell
Rating: ⭐ 5/5
Pricing: Free (only for development stores); 30-day free trial; pricing starts at $4.99 for 49 orders per month.
ReConvert Shopify app allows you to upsell & cross-sell and create beautiful thank you pages. This post-purchase upsell application helps you boost your sales and increase customer loyalty with the following features.
Features
- Upsell: Create one-click upsells and discounted upsells at the checkout or to your thank you page.
- Post-purchase upsells: Grow your AOV by generating conversion-focused post-purchase upsell funnels.
- Thank you page: Conduct surveys, gather your customer birthdays, and offer product upsells & bundle-style cross-sells by upgrading your thank you page.
- Drag-and-drop editor: Easily build and manage your upsells with the drag-and-drop editor.
- Segmentation: Trigger upsell & cross-sell by using deep segmentation.
- Integrations: ReConvert integrates with Klaviyo, Loox, Stamped.io, MailChimp, and so on applications.
#5 Judge.me Product Reviews
Rating: ⭐ 5/5
Pricing: Free; Awesome plan charges $15/month
If you are looking for a Shopify app that helps you to manage your product reviews and ratings, as well as social proof your store, then Judge.me is an excellent choice. With over 14,000 reviews and 5-star ratings, Judge.me is a trusted and reliable app for all your product review needs.
Features
- Unlimited review requests: Schedule automatic review requests with in-email review forms to your customers after delivery or order fulfillment. Plus, it allows you to receive reviews with photos and videos.
- Importing reviews: Simply import the reviews from other apps.
- Review publishing: Display reviews and UGC content on your storefront widgets or share them on your social media like Facebook, Instagram, and Twitter. Also, you can add stars on Google.
- Showcase reviews: Use the review carousel for showcasing reviews. Next, add trust badges, star ratings, and product and store reviews.
- Rich Snippets support: Judge.me supports Google Rich Snippets, which can help your products stand out in search engine results.
- Widget customization: Customize the review widget theme, colors, and text. Or else, ask Judge.me’s team to make design tweaks for you.
- Synchronize reviews: Sync and group your product reviews across multiple products and stores.
- Engaging with reviewers: Engage with your reviewers by offering Q&A sessions, coupons, and email marketing integrations.
- Multi-language support: Judge.me supports a total of 37 languages.
Ready to Boost Your Sales?
In conclusion, with these top 5 Shopify apps for eCommerce, you will be ready to boost your sales and enhance your customer experience. Whether you are looking for email marketing tools, pop-ups, or social proofing, there is an app that will fit your needs.
When it comes to customer support, you have Saufter. This all-in-one helpdesk lets you handle all your customer inquiries and support tickets from a single platform. Plus, offers integrations with Shopify and other popular apps. It even provides training for support agents, collects user reviews for social proof, and more.
So why not give it a try today by signing up here and see how it can help your business grow?
