Stop sharing social login credentials and sending responses to your social media manager. Helplama integrates directly with Facebook, Instagram and Twitter so your support agents can quickly reply to the questions they need to (and automate what they don’t.)
Set up automation for the repetitive tasks and leave it to the system without worrying to keep using manpower to perform the same tasks!
Keep all your orders tracked and take necessary actions whenever there is any delay or whenever there is a huge demand for any particular order to help you boost your sales.
The AI powered Helplama Helpdesk builds simulations while your experienced agents answer tickets. These are automatically used as mock tickets to train new agents.
Looking to expand and scale SaaS support operations? Find, test, and train new agents from our marketplace on a part-time or full-time basis.