Partial
Automation
Safely Handover To Human For Resolution.
Fully Automate
Comfortable With
Automations?
Automate Resolutions Completely.
Pre-Built Ecommerce Automations
Automate your returns and exchanges processes. Helplama saves your team’s time, reduces stress, and improves customer satisfaction
Empower your customers to modify order specifications and the shipping address on their own anytime and anywhere.
Get real-time alerts when your shipped orders get delayed and handle them proactively.
Avoid order cancellations by empowering your customers to change shipping addresses after placing an order.
Use conditions to build custom triggers to automate repetitive work.
Offer Omnichannel Support
Self Service Across
All Channels.
When a Ticket Is Created.
Offers Self Service Within Seconds.
Offers Self Service Within Seconds.
Offer Omnichannel Support
Self Service Across
All Channels.
When a Ticket Is Created.
Offers Self Service Within Seconds.
Offers Self Service Within Seconds.
SaaS Automations
Need to log-in to one of your accounts? Automatically send a password reset email or SMS with the press of a button.
Create memorable customer experiences that boost revenue.
Create an interactive knowledge base to offer guidance for settings.
Create memorable customer experiences that boost revenue.
Create memorable customer experiences that boost revenue.
Self service
We Create Custom Automations.
When a Ticket Is Created.
Offers Self Service Within Seconds.
Offers Self Service Within Seconds.
Self service
We Create Custom Automations.
When a Ticket Is Created.
Offers Self Service Within Seconds.
Offers Self Service Within Seconds.
Alert Notification
Automatically Monitor Orders To Detect Delays.
Smart Notifications Keep Your Operations Safe.
Features
Explore Our Features
Operational insights are basically performance measurements of an organization’s operational activities.
We can help you choose the right automation and customize it to suit your needs.
Helplama Helpdesk will monitor your orders 24/7 to make sure none of them get delayed while getting fulfilled or during transit.
Set up automation for the repetitive tasks and leave it to the system
Manage all your support channels – Email, Live Chat, Phone Calls, Facebook, Email & Social from one place
Sign Up And Organise Every Emails
We Serve All Channels
Integrate your email support with the Helplama helpdesk.
Add a customized live chat widget to your website with Helplama.
Integrate Facebook, Instagram, WhatsApp, and more with the Helpdesk.
Our omnichannel call center software can handle multiple channels.
Set up automation for the repetitive tasks and leave it to the system.
