Partial
Automation
Safely Handover To Human For Resolution.
Fully Automate
Comfortable With
Automations?
Automate Resolutions Completely.
Pre-Built Ecommerce Automations
Returns & Exchanges
Order Modifications
Shipment Delays
Address change
Custom
Returns & Exchanges
Automate your returns and exchanges processes. Helplama saves your team’s time, reduces stress, and improves customer satisfaction
Order Modifications
Empower your customers to modify order specifications and the shipping address on their own anytime and anywhere.
Shipment Delays
Get real-time alerts when your shipped orders get delayed and handle them proactively.
Address change
Avoid order cancellations by empowering your customers to change shipping addresses after placing an order.
Custom
Use conditions to build custom triggers to automate repetitive work.
Offer Omnichannel Support
Self Service Across
All Channels.
When a Ticket Is Created.
Offers Self Service Within Seconds.
Offers Self Service Within Seconds.
Offer Omnichannel Support
Self Service Across
All Channels.
When a Ticket Is Created.
Offers Self Service Within Seconds.
Offers Self Service Within Seconds.
SaaS Automations
Login Issues
Plan Change Requests
Navigating Settings
Reporting Bugs
Custom
Login Issues
Need to log-in to one of your accounts? Automatically send a password reset email or SMS with the press of a button.
Plan Change Requests
Create memorable customer experiences that boost revenue.
Navigating Settings
Create an interactive knowledge base to offer guidance for settings.
Reporting Bugs
Create memorable customer experiences that boost revenue.
Custom
Create memorable customer experiences that boost revenue.
Self service
We Create Custom Automations.
When a Ticket Is Created.
Offers Self Service Within Seconds.
Offers Self Service Within Seconds.
Self service
We Create Custom Automations.
When a Ticket Is Created.
Offers Self Service Within Seconds.
Offers Self Service Within Seconds.
Alert Notification
Automatically Monitor Orders To Detect Delays.
Smart Notifications Keep Your Operations Safe.
Features
Explore Our Features
Operational Insights
Custom Automations
Trouble Alerts
Self Service
Unite All Channels
Operational Insights
Operational insights are basically performance measurements of an organization’s operational activities.
Custom Automations
We can help you choose the right automation and customize it to suit your needs.
Trouble Alerts
Helplama Helpdesk will monitor your orders 24/7 to make sure none of them get delayed while getting fulfilled or during transit.
Self Service
Set up automation for the repetitive tasks and leave it to the system
Unite All Channels
Manage all your support channels – Email, Live Chat, Phone Calls, Facebook, Email & Social from one place
Sign Up And Organise Every Emails
We Serve All Channels
Emails
Live Chat
Social Media
Phone
Self Service
Emails
Integrate your email support with the Helplama helpdesk.
Live Chat
Add a customized live chat widget to your website with Helplama.
Social Media
Integrate Facebook, Instagram, WhatsApp, and more with the Helpdesk.
Phone
Our omnichannel call center software can handle multiple channels.
Self Service
Set up automation for the repetitive tasks and leave it to the system.
