Helplama Helpdesk is the only helpdesk that aims to do just that. It identifies happy customers and tries to automate the collection of Google reviews, Trustpilot reviews, and user-generated videos that you can use for your social media content.
Real-time dashboard will show you up-to-the-minute reports on the chat metrics including volume, response time, tags, and customer feedback as well.
Our algorithm identifies your happiest customers and sends out Google and Trustpilot review requests to only the happiest of your customers.
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