Hiring for Customer Service A Step-by-Step Guide

Hiring for Customer Service A Step-by-Step Guide

Customer Service plays a significant part in the value chain of a customer. It refers to the interaction between the customer and the company at any time before, during, or after a purchase. This interaction defines the make or break of a company’s success. Therefore,...
A Beginner’s Guide to Help Desk Automation

A Beginner’s Guide to Help Desk Automation

It is very crucial to offer in-time reliable services to your customers. Automating your service desk workflow will give your business the ability to do this. In fact, helpdesk AI is designed to offer faster services and reduce the workload of your customer service...