Are you in search of the perfect alternative to KnowledgeOwl? Look no further! In this article, we have compiled a list of the top 6
A well-structured self-service knowledge base is crucial for every business and here’s why. According to Zendesk, around 67% of the customers actually prefer the self-service
Are you a Shopify store owner who wants to provide top-notch customer support to your customers? If yes, then here’s great news for you! According
A knowledge base helps your customers with answers to commonly asked questions and extra information on products, policies, tools, and services that you offer. It
As the world is becoming increasingly impatient, there is a demand for quick and easy solutions. The internet is full of information, and people don’t
No matter the size and industry, your business needs a centralized system to store, manage and share all the information related to your business. But
Your employees are the public face of your company. As a result, employee onboarding and training are critical factors. In fact, companies that invest in
8 out of 10 users say they deleted an app because they didn’t understand how to use it. Customer onboarding is clearly an important stage
Helpjuice is an easy-to-use knowledge base software to scale up your customer support and collaborate better with your team. But it has got some limitations.
If you are on the run to leverage the efficiency of your customer service, then, a knowledge base may be the ideal tool for you.