Customer Support, Knowledge Base Alternatives
A knowledge base helps your customers with answers to commonly asked questions and extra information on products, policies, tools, and services that you offer. It is an effective customer self-help solution resulting in faster response rates leading to greater...
Knowledge Base Alternatives
As the world is becoming increasingly impatient, there is a demand for quick and easy solutions. The internet is full of information, and people don’t like to scrape through immense databases to find what they are looking for. What’s the solution? Knowledge bases, of...
Knowledge Base Alternatives
No matter the size and industry, your business needs a centralized system to store, manage and share all the information related to your business. But choosing the right knowledge management system can be a daunting process. You need to research and compare some of...
Knowledge Base Alternatives
Your employees are the public face of your company. As a result, employee onboarding and training are critical factors. In fact, companies that invest in employee training profit by 21% more. For the same reason, many businesses use a “Digital Adoption...
Knowledge Base Alternatives
https://helpdesk.helplama.com/wp-content/uploads/sites/7/2022/07/Final-6-5.mp3 8 out of 10 users say they deleted an app because they didn’t understand how to use it. Customer onboarding is clearly an important stage in a user’s lifecycle. With rising...
Knowledge Base Alternatives
https://helpdesk.helplama.com/wp-content/uploads/sites/7/2022/07/Final-4-8.mp3 Helpjuice is an easy-to-use knowledge base software to scale up your customer support and collaborate better with your team. But it has got some limitations. Helpjuice does not provide a...
