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15 Best Customer Service Training Resources and Ideas

15 Best Customer Service Training Resources and Ideas

Consumers know that they are entitled to excellent service. And most enterprises also believe that having customer support agents is enough to offer outstanding assistance. You too may think that the role seems clear - they just have to help and guide the users....

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Why Online Reviews Matter in Ecommerce?

Why Online Reviews Matter in Ecommerce?

A product review is one of the best ways to decide whether to invest in a product or not. As per a report, more than 70% of customers consults customer review before making a final purchase.  If you have a decent number of ratings with good reviews then the chances of...

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Hiring for Customer Service A Step-by-Step Guide

Hiring for Customer Service A Step-by-Step Guide

Customer Service plays a significant part in the value chain of a customer. It refers to the interaction between the customer and the company at any time before, during, or after a purchase. This interaction defines the make or break of a company’s success. Therefore,...

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A Beginner’s Guide to Help Desk Automation

A Beginner’s Guide to Help Desk Automation

It is very crucial to offer in-time reliable services to your customers. Automating your service desk workflow will give your business the ability to do this. In fact, helpdesk AI is designed to offer faster services and reduce the workload of your customer service...

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7 Best Facebook Advertising Agencies for Small Businesses

7 Best Facebook Advertising Agencies for Small Businesses

Facebook is the largest social media platform and has over 2 billion active users. The platform allows you to create your own Facebook page and launch PPC-targeted Ads. It offers the best avenues to increase brand awareness, generates traffic to your website or...

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Top 15 Best Shopify Wishlist Apps to look at in 2022!

Top 15 Best Shopify Wishlist Apps to look at in 2022!

Are you a Shopify store owner thinking about ways to tweak your customers' shopping experience? Even though there are numerous ways for making the shopping experience smooth and hassle-free, adding a Wishlist app to your Shopify store is one of the most effective...

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