Slab Pricing – Which Plan Is The Best? [Complete Breakdown]

Table of Contents

Last Updated: April 2024

Slab knowledge base software provides different pricing plans for its users. If you’re looking forward to using Slab to manage and share your company’s knowledge and information, you should know which Slab pricing plan is the best for you.

In this post, we have done a complete breakdown of slab pricing plans and features to help you make the right decision.

Without any further ado, let’s get started.

 

What is Slab Software?

Slab is a knowledge base software that features modern writing and editing functionalities within an intuitive interface, allowing you to focus on writing and not formatting. In short, Slab can help you create a knowledge base that looks good by default.

You can use Slab for both internal and external purposes. For example, you can create standard operating procedures for your employees, and integrate Slab with Jira and GitHub to save your team’s time and increase productivity. Additionally, you can also create a self-service knowledge center for your customers – frequently asked questions, how-to guides, and more.

Recommended: Top 10 knowledge base software to look at in 2024

If you have got an idea of what Slab is, let’s have a quick overview of its pricing.

 

An Overview of Slab Prices

slab-pricing-plans
Image source – Slab.com

Slab app is one of the knowledge base software that offers open and transparent pricing. If you go to slab.com, you will see four plans starting from $6.67 per month billed annually.

Slab will fulfill your expectations if you’re looking for a knowledge base with a free pricing plan. The pricing includes a free plan with limited functionalities and a custom plan for enterprise users. Best of all, Slab offers a 30-day money-back guarantee if you feel unsatisfied. 

Let’s do a quick and complete breakdown of Slab pricing plans.

 

Complete Breakdown of Slab Pricing Plans

Slab tool offers four pricing plans as follows:

 

1. Free Plan

Unlike many knowledge base software, Slab has done a good job here. Instead of providing a free yet useless plan with a lot of limitations, Slab offers several basic functionalities in the free plan that make it useful. Have a look at what you get in the Slab software’s free plan.

Features

  • Users: Up to 10 users including the guest users. What are guest users? Unlike regular users, Guest users can access and edit the topics and posts that they are members of.
  • Attachments: 10MB upload limit per attachment.
  • Version history: 90 days, you can’t access and restore content older than that.
  • Posts and topics: Unlimited, you can create as many topics and posts as you want.
  • Real-time collaboration: You and your team can simultaneously edit and comment on content.
  • Templates: You get a variety of knowledge base templates that you can customize.
  • Verification: Option to require regular review of certain posts to ensure accuracy.
  • Unified search: Search from Slab and all the integrated tools.
  • Usage analytics: Get insight into your most popular content and contributors for the last 30 days.
  • Single sign on: Google Workplace or Slack
  • Integrations: Integrate with up to 10 apps.
  • Support level: Basic

Slab free plan is good for

Small businesses or startups with a small team of up to 10 people because Slab free plans allow you to create unlimited topics and posts and all the essential editing and collaboration features that you get in the paid plans. 

 

2. Startup Plan

$8 per user/month ($6.67 per user/month billed annually) 

The Startup plan offers several functional and usage enhancements over the free plan including access for unlimited users, bigger file upload limit, and more. Furthermore, the startup plan is free for educational and non-profit use.

Features

  • Everything in the free plan
  • Users: Unlimited
  • Guest users: Up to 3 per user
  • Attachments: Upload up to 25MB of files
  • Version history: 365 days, access and restore past versions of your content.
  • Private topics: Access control for published content that is sensitive.
  • Usage analytics: Get metrics for up to the last 90 days.
  • Integrations: You can integrate with all the Slab integrations except premium ones.
  • Support level: Standard

Slab Startup plan is good for

Startups and businesses with growing team members. And if you want a bigger attachment upload limit, larger version history, and usage analytics. In short, if your content team consists of more than 10 members, go with the Startup plan. Otherwise, stick to the Slab free plan.

 

3. Business Plan

$15 per user/month ($12.5 per user/month billed annually)

Slab Business plan pricing is almost double of the Startup plan. But, is it worth it to pay the doubled price? Let’s find out.

Features

  • Everything in the Startup plan.
  • Users: Unlimited with up to 5 guests/user
  • Upload limit: You can upload up to 100MB per attachment
  • Version history: Unlimited
  • Custom domains: Use a custom domain for your knowledge base (for example, any.company.com) instead of a Slab subdomain (company.slab.com)
  • Usage analytics: 365 days
  • SAML-based SSO: An XML standard that allows secure web domains to exchange user authentication and authorization data.
  • SCIM provisioning: Allows you to manage user profiles and identities in the cloud efficiently.
  • Premium integrations: Up to 3 premium integrations (Microsoft, Okta, Zendesk, and OneLogin)
  • GraphQL API: Allows you to build custom integrations.
  • Webhooks: Integrate custom workflows.
  • Support level: Priority 
  • Uptime SLA is available.

Slab Business Plan is good for

Growing or established businesses looking to build a brand as they would prefer a custom domain over a Slab subdomain. Or any business that wants advanced security, the bigger 100MB per attachment upload limit, and unlimited version history. If not, you should stick to the Slab Startup plan.

 

4. Enterprise/Custom Plan

As the name suggests, Enterprise or custom plan allows you to customize some features and limits as per your needs. The pricing will be also customized (obviously). And you would need to contact the Slab sales team for the custom plan.

Features

  • Everything in the Business plan
  • Users: At least 100 users are required if you want to opt for the Enterprise plan
  • Guest users: Unlimited
  • Attachment upload limit: Custom
  • Usage Analytics: Unlimited
  • All premium integrations are available.

Slab Enterprise plan is good for

Large enterprises with over 100 active content contributors and guest users.

Are you still confused? Have a look at the table below and compare plans side by side to choose the best Slab pricing plan.

 

Slab Pricing Plans – Quick Comparison

Features

 

 

Free Plan

 

 

Startup Plan

$8/mo/user
or
$6.67/mo/user billed annually

Business Plan

$15/mo/user
or
$12.50/mo/user billed annually

Usage

   
Users10 (including guests)UnlimitedUnlimited
Guests3 per user5 per user
Upload limit per attachment10MB25MB100MB
Version History90 days365 daysUnlimited

Essentials

   
Number of posts & topicsUnlimitedUnlimitedUnlimited
Real-time collaboration✅ ✅ ✅ 
Templates✅ ✅ ✅ 
Verification✅ ✅ ✅ 
Unified search✅ ✅ ✅ 

Advanced

   
Private topics✅ ✅ 
Custom domains✅ 
Usage analytics30 days90 days 365 days

Security

   
Single Sign On
SAML-based SSO
SCIM provisioning

Integrations

   
Standard10AllAll
Premium3
APIGraphQL
Webhooks

Support

   
Support levelBasicStandardPriority
Uptime SLA
All plans include a 30-day money-back guarantee

 

Conclusion

Slab is a good and affordable knowledge base. If you have decided to use it as your knowledge base software, we hope that you have a better idea of the Slab pricing plans and which plan is the best for you and your needs.

If you’re a startup with a small team, we would suggest you use the Slab Free plan to get started. But if your company has over 10 content contributors, you should try the Startup plan, and the Business plan if you want a custom domain and advanced security.

However, Slab has its shortcomings like missing live chat and AI features, and it can’t be considered a complete customer service software. Instead, we suggest you try Saufter – a tool that understands and automates customer service workflows. Its knowledge base integration with live chat is amazing enough to wow your customers.

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