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6 Best WordPress Knowledge Base Plugins to Enhance Your Customer Service
A quicker turnaround time is essential in any business. A customer always prefers a brand that successfully resolves an issue with the least effort involved in query resolution. This is supported by a Hubspot study which says 93% of customers are likely to make repeat...
Olark Pricing: Which Plan is the Best for You? (Complete Breakdown)
Olark is one of the popular tools to add live chat to your website. Over 40,000 organizations including small and large businesses, non-profits, and government entities have chosen Olark. It integrates well with several CRM, e-commerce, and help desk platforms to...
![Top 10 Shopify Testimonials Apps in 2022 [Tried and Tested]](https://helpdesk.helplama.com/wp-content/uploads/sites/7/2022/06/Shopify-testimonial-apps-400x250.jpg)
Top 10 Shopify Testimonials Apps in 2022 [Tried and Tested]
Did you know that 90% of consumers read online testimonials before making a purchase? No matter what niche you're in, establishing credibility is an essential part of running a business. The Shopify app store is flooded with different testimonial apps, each of which...
7 Best Practices to Reduce Ecommerce Return Rates (Statistics)
Returns have become the ‘new normal’ for your online customers. But we know that the increasing e-commerce return rates are a big challenge for you. According to surveys, 57% of online store owners said that dealing with returns has a negative impact on the...
Helpshift Pricing: Which plan is best for you?
Helpshift is a great customer service tool that integrates messaging, automation, bots, and AI, to deliver personalized and scalable customer support to your in-app and web customers. So it’s great if you have decided to use Helpshift for customer service. But… Which...
![Top 10 Yotpo Alternatives in 2022 [Tried & Tested]](https://helpdesk.helplama.com/wp-content/uploads/sites/7/2022/06/Yotpo-feature-image-400x250.jpg)
Top 10 Yotpo Alternatives in 2022 [Tried & Tested]
Yotpo is a popular review app that enables you to collect detailed customer reviews through automated review emails, SMS, or their reviews widget. This enables you to better understand your customers by capturing unique customer insights via targeted feedback. ...
7 Tips For Effective Ecommerce Returns Management In 2022
In any eCommerce business, it is unavoidable that you will have to handle your products being returned to you by your customers. Studies show that 55% of customers made online purchases knowing they were likely to return some of the items purchased. The products...
![Top 10 Live Chat Widgets for Your Website 2022 [Tried & Tested]](https://helpdesk.helplama.com/wp-content/uploads/sites/7/2022/06/top-live-chat-widgets-1-400x250.png)
Top 10 Live Chat Widgets for Your Website 2022 [Tried & Tested]
With over 41% of customers expecting a live chat widget on a website, it is one of the effective ways to build better relationships and provide quick resolutions to your customers. With hundreds of options to choose from, the real struggle is finding the right live...
How to Select the Best Ecommerce Helpdesk for Your Store?
As your eCommerce business grows, dealing with the large number of support tickets that come in every day can become overwhelming for your customer service team. That’s why having an effective help desk system becomes so important. However, the market is flooded with...