7 Best Shopify Refund API Apps in 2024

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Last Updated: April 2024

Welcome to the world of eCommerce, where the shopping experience is everything.In today’s fast-paced world, customers expect nothing less than a seamless and hassle-free shopping experience. 

That’s where the Shopify Refund API apps come in. These apps are designed to simplify the process of issuing refunds, making it easier for businesses to keep their customers happy.

In this article, we’ll be exploring the 7 best Shopify Refund API apps in 2024, so you can choose the one that’s right for your business. So, let’s dive in and explore the world of Shopify Refund API apps!  

  1. Saufter
  2. Re: do- Free Return Automation
  3. AfterShip Returns 
  4. Rich Returns
  5. Return Prime: Order Return App
  6. Instant Refunds
  7. ReturnGo Returns & Exchanges

1) Saufter


Pricing: Custom Pricing

When you partner with Saufter, you gain access to a team of experienced professionals who are dedicated to delivering exceptional customer support services.

You can trust Saufter to handle your refund process  while you focus on your core business functions. 


  1. Automate returns/exchanges/refunds Your customers can select the products they wish to return/exchange or return, and the system will then direct them through the return process according to your company’s policies.
  2. Automated Return Labels – Saufter allows for a convenient one-click ‘DOWNLOAD’ option for not only your team but also your customers to access return labels.
  3. Anti-Refund Strategy – AI algorithm understands your customers’ needs and offers the best deals and discounts that can help you reduce refunds on your eCommerce store.
  4. Track key return metrics With its automated returns software, you can easily monitor your return rate, exchange rate, refund rate, and the reasons behind returns.
  5. Omnichannel support Connect with your customers across multiple channels, including email, social media, and chat.
  6. Single Journey View – This innovative customer support tool gives you the ability to see your customer’s journey from start to finish, so you can add more context to your support.

2) Re: do- Free Return Automation


Pricing: Free.

With Redo’s innovative return coverage option, you can offer your customers a game-changing experience, giving you the ability to compete with Amazon’s Return Policy, while never worrying about the cost of returns again.


  1. Join the Growth – Reduce returns and maintain growth to join the fastest-growing companies in the e-commerce industry. 
  2. Boost Profit – Keep more profits on every return by incentivizing your customers to keep their returns through a proprietary reward system. 
  3. Stand Out – Compete with Amazon’s return policy by offering free return coverage.

3) AfterShip Returns


Pricing: Free; paid plan starts at $11/month

With AfterShip Returns, you can increase efficiency by managing returns and monitoring insights in one portal.


  1. Self-Service Returns With just a few clicks, your customers can initiate a return, print your shipping label, and send your item back to us.
  2. Flexible Return and Exchange Option – AfterShip provides options like store credit or exchanges for defective items, you can show customers that you value their business and are willing to work with them to find a solution.
  3. Automation Rules – Automation rules, such as auto-refund and auto-restock, can help to streamline the returns process and reduce manual work.

4) Rich Returns


Pricing: Paid plan starts at $9/month with a 14-day free trial. 

Save time and improve customer satisfaction by using this automated returns app.

With this app, you can streamline your returns process, automate returns, exchanges, refunds, prepaid return labels, and store credit for your customers.


  1. Customized Convenience – With a self-service custom-branded return page, you can enjoy the convenience of a streamlined return process without sacrificing your brand identity. 
  2. Smooth Shipping –  You can make the entire return process smoother for your customers. This service eliminates the need for customers to create their labels.
  3. Rule-Based Returns – This feature ensures that all returns are processed according to your company policies, which helps to prevent confusion and misunderstandings.
  4. Seamless Integration – By integrating your return process with your existing business systems such as ERP, IMS, CRM, and 3PL, you can simplify the returns process and eliminate the need for manual intervention.

5) Return Prime: Order Return App

Rating: ⭐5/5

Pricing: Free 

Return Prime is an app that helps you manage all your returns, exchanges, and refunds in one place. 


  1. Store Return and Exchange Options – With Return Prime, you can offer your customers the flexibility to return items to your store or exchange them for another product. 
  2. Customer-Friendly Return Portal – You can fully customize the portal to match your brand’s look and feel.
  3. Flexible Refund Options Return Prime offers multiple refund methods, including refunds to a card or gift card (available on any Shopify plan), as well as other refund options. 
  4. Integration with 3PL Partners This enables you to integrate with your 3PL partner, as well as many other apps. You can use the mobile app to manage returns on the go.


6) Instant Refunds


Pricing: Free 

Don’t bid farewell to customers who ask for refunds! Instead, convert them into loyal enthusiasts who buy again and spend more.

Offer them a seamless Shopify refund API experience by paying their refunds directly to their bank accounts in seconds. 


  1. Repurchases – You can encourage customers to increase their spending per purchase by providing them with incentives such as free shipping or discounts for larger orders.
  2. Automate Refunds –  By automating the refund process, you can provide a quicker and more seamless experience for customers, while also freeing up your team to focus on other areas of the business.
  3. Ship with Negotiated Rates: You can offer lower shipping fees to your customers while still maintaining profitability. 

7) ReturnGo Returns & Exchanges

Rating: ⭐4.9/5

Pricing: Paid plan is $17/month with a 14-day free trial.

With this easy-to-use, branded self-service return portal, you can automate the entire process and provide your customers with a seamless post-purchase experience.


  1. Store Credit – If your customers prefer store credit instead of a refund, ReturnGo offers that option as well. Your customers can use their store credit towards future purchases.
  2. Automation Rules – With this, your customers can automate rules to make the return process even smoother. Set up rules for auto-exchange, auto-refund, auto-approve, and auto-credits.
  3. Pre-Paid Return Shipping Labels – Let your customers track their returns every step of the way.
  4. Integrations: ReturnGo offers integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs, and more. This allows you to streamline your operations and focus on growing your business.


In conclusion, the 7 Best Shopify Refund API Apps in 2024 have been carefully selected to provide merchants with the necessary tools to streamline the refund process and enhance the overall shopping experience for their customers. 

However, if you are having a challenging time deciding which tool to opt for and are looking for efficient customer support, Saufter is undoubtedly your best bet.

Its user-friendly interface, ease of use, and advanced features make it an excellent choice for anyone looking for a reliable refund API app. 

To find out more about Saufter’s unique features, click here! And, to get started with the software, sign up here and claim 6 months of free credit!



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