Easyship Review, Pricing, and Features

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easyship review

Last Updated: April 2024

Easyship is a platform that helps online businesses handle their shipping and logistics. In this detailed review, we’ll look at its pricing and features.

It provides tools to compare shipping rates, automate tasks, generate customs paperwork, and track shipments in real-time.

Designed to make global shipping easier for businesses, it offers a detailed review of its pricing and features.

So, we’re giving you a straightforward review of Easyship’s features and pricing to help you make a smart choice.

Easyship pros and cons

 
ProsCons
1. Allows users to compare shipping rates from a wide range of couriers, helping businesses find the most cost-effective shipping solutions.1. Complex pricing structure, with fees that can vary depending on factors like shipment volume and destination.
2. It provides access to international shipping options, making it easier for businesses to expand their reach and ship products worldwide.2. While Easyship can help users find competitive shipping rates, there may be additional costs associated with using certain courier services or features.
3. simplifies the process of generating customs documentation, reducing the complexity of international shipping.3. Some users have reported mixed experiences with Easyship’s customer support, with occasional delays in response times.
4. Users can automate shipping tasks, such as label generation and order tracking, which can save time and reduce the risk of errors.4. The free plan has limitations, and businesses with high shipping volumes may need to subscribe to a paid plan to access all features.

Easyship Review on pricing and features

1. Pricing(Rating ⭐4.1/5, 136 reviews)

Easyship offered various pricing plans tailored to different business needs. Easyship has 4 pricing plans. Here is a general overview of their pricing plans:

  • Starter plan: The Easyship platform offers a free plan that grants basic access. It is designed for small businesses with lower shipping volumes.
  • Plus plan at $29/month: The Plus Plan caters to the needs of expanding enterprises by providing added functionalities and adaptability. The cost usually fluctuates depending on the monthly shipment volume.
  • Premier plan at $69/month: It is designed for larger enterprises with a higher volume of shipments and also offers advanced, personalized and custom support
  • Scale plan at $99/month: The Scale Plan caters to the needs of bigger companies that have intricate shipping demands. It provides customized solutions, dedicated assistance, and advanced functionalities.
easyship.com/plans

              

User Review:

           “The choice of different couriers, plus the various prices stated. Easyship makes it easy for order fulfillment for e-commerce businesses!”

 Sandra F.

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2. Easy of use (Rating: 4/5, 33 reviews)

The design is easy to use and intuitive, making it simple to handle shipping and logistics tasks. Users can easily navigate, compare shipping options, automate processes, and access tools without any hassle. 

Moreover, Easyship’s simplicity helps businesses streamline shipping operations and make informed decisions with little effort and a short learning curve.

User Review: 

                “Easyship is easy to use, reliable, and cost-effective, especially for a new startup like myself. I have been using Easyship for over 3 months and I will definitely recommend them. Saves me so much and streamlines the fulfillment process.

 Serene A.

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3. Customer Support (Rating ⭐3.9/5)

Do you have shipping-related inquiries while using Easyship? All customers can utilize Easyship’s email support service.

Additionally, Premier and Enterprise users can access chat support, and those in the Premier and Enterprise tiers can also utilize phone support for prompt assistance with queries or concerns. 

Also, to further assist users, Easyship provides valuable free resources and maintains a blog on its website. Furthermore, they offer both live and recorded webinars for customers’ convenience.

Source: ecommerceceo.com

User Review

                 Easyship software benefits your world.

  Carlos T

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4. Multiple Shipping Carriers

It provides businesses with the chance to seamlessly ship their products both nationally and globally through strategic partnerships with a range of well-established shipping providers

  • DHL
  • Flat Export
  • UPS
  • USPS
  • TNT
  • FedEx
  • Aramex
  • GlobalPost
  • SF Express
  • APC
  • SkyPostal
  • Asendia

     

Besides the extensive array of shipping firms available, Easyship customers can benefit from specially negotiated discounts on shipping rates provided by the platform

User Review:

                 “Great savings compared to walk-up shipping services at USPS or UPS”

Mark W.

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5. Shipping Software

Easyship is a cloud-based platform where users can effortlessly import orders and generate postage labels. Their software offers the flexibility to establish various automation for streamlining the shipping process.

Therefore, it ensures you’re not confined to restricted delivery choices. You can seamlessly integrate your online marketplaces or upload a CSV file to initiate the postage and label printing process.

Additionally, users have the option to manually input order details.

easyship reviews
Source: ecommerceceo.com

User Review: 

         “Intuitive and well designed software”

     Carson L.

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6. Integration with E-commerce platforms

Integration with e-commerce platforms refers to the seamless connection between Easyship and popular online selling platforms.

Furthermore, this integration allows businesses to sync their e-commerce store with Easyship’s shipping and logistics software.

  • BigCommerce
  • Ecwid
  • Adobe Commerce
  • Shopify and Shopify Plus
  • Squarespace
  • Weebly
  • WooCommerce


Overall, integration with e-commerce platforms simplifies the order fulfillment process, reduces manual work, enhances accuracy, and improves the overall customer experience by providing timely shipping information.

User Review: 

                   “Has Helped streamline my product shipping”

Phillip B.

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7. Marketplace Integrations

The platform effortlessly integrates with a wide array of popular  e-commerce platforms, including:

  • Amazon
  • eBay
  • Etsy
  • Groupon
  • Indiegogo
  • Kickstarter
  • TradeGecko
  • And more…

Lastly, these integrations allow you to seamlessly connect your online store with Easyship’s platform, streamlining the order fulfillment process.

User Review:

                “Perfect for businesses using multiple sale channels.”

  Jamie S.

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8. Shipping Internationally

Their partnerships with various shipping carriers enable you to handle both domestic and international shipments seamlessly.

Moreover, for international shipments, you can conveniently manage customs forms during the shipping label printing process.

Also, with Shopify’s feature to calculate taxes and duties at checkout for international shipments, you’re relieved from the need to recalculate shipping fees within the Easyship platform.

User Review:

                    “Best for international shipments”

Paula K.

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Need  A Single View For All Your Support Tickets?

saufter.io offers a robust set of ticket management features designed to streamline customer support and enhance efficiency.

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Key Features

    • Multichannel ticketing: Capture and centralize customer queries from various communication channels, including email, live chat, social media, and more, into a single dashboard for efficient management.
    • Automated Ticket Assignment: Assign tickets to the most suitable agents or teams automatically based on predefined rules, priorities, or other criteria.
    • SLA Management: Set and enforce Service Level Agreements (SLAs) to ensure that tickets are addressed within specified timeframes, enhancing customer satisfaction.
    • Ticket Status Tracking: Monitor the status of each ticket in real-time, from creation to resolution, ensuring timely responses and follow-ups.
    • Reporting and Analytics: Generate reports and gain insights into ticket trends, agent performance, customer satisfaction, and more to make data-driven decisions for continuous improvement.
    • Knowledge Base Integration: Access relevant knowledge base articles and resources directly from within the ticket management system to provide quick and accurate responses to customer inquiries.

Conclusion

In conclusion, Easyship is a great solution for businesses that want smooth shipping and logistics. It works well for both small startups and big companies, thanks to its user-friendly features and connections with various shipping partners.

So, in the fast-changing world of online business, Easyship continues to be a trusted partner, helping to improve shipping and make customers happy, which ultimately leads to business success.

If you’re interested in exploring customer support and ticket management needs, Saufter.io offers a 15-day trial to experience its features and capabilities firsthand.

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