Easyship is a platform that offers e-commerce businesses and retailers a comprehensive solution for managing their shipping and logistics needs. Here, we will thoroughly examine the pricing and features in this extensive analysis of the Easyship review. It provides tools to compare shipping rates from various couriers, automate shipping tasks, generate customs documentation, and track shipments in real time. Easyship aims to simplify and streamline the process of shipping products globally, making it easier for businesses to navigate the complexities of international shipping.
However, simply having this information is insufficient for determining whether Easyship is suitable for your business or not. You require additional information regarding the software. Thus, we are offering you a comprehensive Easyship review on features and pricing to assist you in making an informed decision.
1. Allows users to compare shipping rates from a wide range of couriers, helping businesses find the most cost-effective shipping solutions.
1. Complex pricing structure, with fees that can vary depending on factors like shipment volume and destination.
2. It provides access to international shipping options, making it easier for businesses to expand their reach and ship products worldwide.
2. While Easyship can help users find competitive shipping rates, there may be additional costs associated with using certain courier services or features.
3. simplifies the process of generating customs documentation, reducing the complexity of international shipping.
3. Some users have reported mixed experiences with Easyship’s customer support, with occasional delays in response times.
4. Users can automate shipping tasks, such as label generation and order tracking, which can save time and reduce the risk of errors.
4. The free plan has limitations, and businesses with high shipping volumes may need to subscribe to a paid plan to access all features.
Easyship Review on pricing and features
1. Pricing(Rating ⭐4.1/5, 136 reviews)
Easyship offered various pricing plans tailored to different business needs. Easyship has 4 pricing plans. Here is a general overview of their pricing plans:
Starter plan:The Easyship platform offers a free plan that grants basic access. It is designed for small businesses with lower shipping volumes.
Plus plan at $29/per month:The Plus Plan caters to the needs of expanding enterprises by providing added functionalities and adaptability. The cost usually fluctuates depending on the monthly shipment volume.
Premier plan at $69/per month: It is designed for larger enterprises with a higher volume of shipments and also offers advanced, personalized and custom support
Enterprise plan:The Enterprise Plan caters to the needs of bigger companies that have intricate shipping demands. It provides customized solutions, dedicated assistance, and advanced functionalities. The pricing is determined through negotiations with the Easyship team, taking into account the unique requirements of each business.
Easyship’s design is characterized by its user-friendly and intuitive nature, enabling effortless management of shipping and logistics tasks. This guarantees that users can navigate the interface effortlessly, compare various shipping options, automate processes, and access the required tools without unnecessary difficulties.
By leveraging Easyship’s ease of use, businesses can streamline their shipping operations and make informed decisions with minimal effort and a short learning curve.
User Review:
“Easyship is easy to use, reliable, and cost-effective, especially for a new startup like myself. I have been using Easyship for over 3 months and I will definitely recommend them. Saves me so much and streamlines the fulfillment process.”
Do you have shipping-related inquiries while using Easyship? All customers can utilize Easyship’s email support service. Additionally, Premier and Enterprise users can access chat support, and those in the Premier and Enterprise tiers can also utilize phone support for prompt assistance with queries or concerns.
To further assist users, Easyship provides valuable free resources and maintains a blog on its website. Furthermore, they offer both live and recorded webinars for customers’ convenience.
Easyship provides businesses with the chance to seamlessly ship their products both nationally and globally through strategic partnerships with a range of well-established shipping providers
DHL
Flat Export
UPS
USPS
TNT
FedEx
Aramex
GlobalPost
SF Express
APC
SkyPostal
Asendia
Besides the extensive array of shipping firms available, Easyship customers can benefit from specially negotiated discounts on shipping rates provided by the platform
User Review:
“Great savings compared to walk-up shipping services at USPS or UPS”
Easyship provides a cloud-based platform where users can effortlessly import orders and generate postage labels. Their software offers the flexibility to establish various automation for streamlining the shipping process. Easyship ensures you’re not confined to restricted delivery choices. You can seamlessly integrate your online marketplaces or upload a CSV file to initiate the postage and label printing process. Additionally, users have the option to manually input order details.
Integration with e-commerce platforms refers to the seamless connection between Easyship and popular online selling platforms. This integration allows businesses to sync their e-commerce store with Easyship’s shipping and logistics software.
BigCommerce
Ecwid
Adobe Commerce
Shopify and Shopify Plus
Squarespace
Weebly
WooCommerce
Overall, integration with e-commerce platforms simplifies the order fulfillment process, reduces manual work, enhances accuracy, and improves the overall customer experience by providing timely shipping information.
Easyship’s partnerships with various shipping carriers enable you to handle both domestic and international shipments seamlessly. Moreover, for international shipments, you can conveniently manage customs forms during the shipping label printing process.
With Shopify’s feature to calculate taxes and duties at checkout for international shipments, you’re relieved from the need to recalculate shipping fees within the Easyship platform.
Helplama Helpdesk offers a robust set of ticket management features designed to streamline customer support and enhance efficiency.
Key Features
Multichannel ticketing: Capture and centralize customer queries from various communication channels, including email, live chat, social media, and more, into a single dashboard for efficient management.
Automated Ticket Assignment: Assign tickets to the most suitable agents or teams automatically based on predefined rules, priorities, or other criteria.
SLA Management: Set and enforce Service Level Agreements (SLAs) to ensure that tickets are addressed within specified timeframes, enhancing customer satisfaction.
Ticket Status Tracking: Monitor the status of each ticket in real-time, from creation to resolution, ensuring timely responses and follow-ups.
Reporting and Analytics: Generate reports and gain insights into ticket trends, agent performance, customer satisfaction, and more to make data-driven decisions for continuous improvement.
Knowledge Base Integration: Access relevant knowledge base articles and resources directly from within the ticket management system to provide quick and accurate responses to customer inquiries.
As revealed in this easyship review, it is a highly adaptable and efficient solution that caters to businesses in need of streamlined shipping and logistics operations. By leveraging its extensive network of shipping partners, user-friendly features, and seamless e-commerce integrations, Easyship proves to be an invaluable asset for both small startups and large enterprises alike. With Easyship at your disposal, you can take advantage of negotiated shipping discounts, simplified customs processes, and the freedom to ship domestically or internationally. Pricing options are available to cater to the specific needs of businesses regardless of their size. As the e-commerce landscape continues to evolve rapidly, Easyship remains a trusted partner in optimizing shipping processes while enhancing customer satisfaction – ultimately contributing to business success.
If you’re interested in exploring customer support and ticket management needs, Helplama Helpdesk offers a 15-day trial to experience its features and capabilities firsthand.
