Last Updated: December 2023
In the realm of shipping solutions, the battle between Easyship vs. Shippo unfolds. Discovering which tool aligns best with your business requirements is pivotal to optimizing your shipping operations.
Let’s delve into their features and capabilities to help you make an informed decision.
Easyship vs. Shippo Quick Comparison
|Ease of use||Easy to navigate||User-friendly but has a steep learning curve|
|Free trial||Start free and access a 14-day free trial on all the paid plans||Begin at no cost and get a free 30-day trial on the Professional plan|
|Features||Real-time rate comparisons, automated tax calculations, order tracking||Label printing, order tracking.|
|Scalability||Suitable for small businesses and enterprises||Fits the needs of businesses, regardless of their magnitude.|
Both Easyship and Shippo have their strengths and are reliable options for streamlining shipping operations. Your choice should depend on your specific business requirements, preferred carriers, and ease of integration with your existing systems.
Easyship vs. Shippo Detailed Feature Comparison
1. Real-time rate comparison (Easyship Rating: 4.0/5, 2 reviews; Shippo Rating: 4.5/5; 1 review)
Easyship boasts a vast network of couriers, providing a comprehensive range of shipping options, often at competitive rates. It is a strong choice for businesses seeking a wide carrier selection.
Shippo excels in its rate shopping capabilities and extensive customization options, allowing businesses to fine-tune their shipping strategies. This flexibility makes Shippo a winner for those who prioritize customization and control.
“We are able to compare rates of various courier companies on one single platform.” Xenthia L.
“Shippo allows us to compare rates.” Shiwam S.
2. E-commerce integration (Rating: 4.8/5; 4 reviews)
Seamlessly integrates with a wide array of e-commerce platforms, including Shopify, WooCommerce, and Magento, making it a versatile choice for organizations with diverse online storefronts.
Embeds with popular platforms like Shopify and WooCommerce, providing strong e-commerce support. However, its strength lies in its customization options, allowing organizations to tailor the integration to their specific requirements.
“The full solution – from integration with Shopify, storage, pick-pack to fulfilment – it just works seamlessly!” Sik Hon H.
“Quick integration with Shopify store.” Kelsea P.
3. Order tracking (Easyship Rating: 5.0/5, 2 reviews; Shippo Rating: 5.0/5; 1 review)
Provides order tracking functionality, allowing users to keep an eye on their shipments’ progress. It offers a straightforward approach to tracking, ensuring customers are informed.
Offers order tracking capabilities, ensuring transparency in the shipping process.
“You don’t need to wait 2 days to get the tracking#. Once the order is uploaded, you get the tracking# immediately.” Verified User in Consumer Electronics
“The software automatically notifies the e-commerce site that the order has been shipped and posts the tracking number for the customer to view.” James A.
4. Shipping label (Rating: 5.0/5; 4 reviews)
Serves with a user-friendly label printing feature that integrates well with its broader shipping capabilities.
Extends advanced label customization and printing options to specific label design and formatting needs. Its flexibility in this regard sets it apart.
“Easyship is the simplicity of creating shipping labels.” Eric R.
“Super easy to use and I find that the labels are always cheaper than anywhere else I’ve seen.” Zac L.
5. Pricing (Rating: 3.8/5; 3 reviews)
There are 4 pricing tiers offered by Easyship: Free, Plus, Premier, and Scale.
- Free: Start with your no-cost subscription, which includes 50 shipments each month and accommodates a single team member. This plan encompasses specifications such as e-commerce integrations, a global fulfillment network, analytics, and numerous other functionalities.
- Plus: Opt for either the $29 per month subscription or the yearly plan at $23 per month. This comprehensive package employs 500 shipments per month and supports up to 3 team members. In addition to the aspects found in the free plan, it includes valuable extras like shipping rules, a personalized tracking interface, and more.
- Premier: Choose between the monthly subscription at $69 or the discounted annual plan at $55 per month. The premier plan supports 5 team members and allows for 2500 monthly shipments. Beyond the features included in the Plus plan, you’ll also benefit from enhancements like label customization, pre-generated return labels, multi-box shipments, and additional functionalities.
- Scale: You can select between two payment methods: $99 each month or a reduced rate of $79 per month when you opt for annual billing. Scale provides comprehensive access to all premier facets and accommodates up to 5000 shipments each month, with support for 8 team members. Additionally, it enables you to connect up to 3 of your courier accounts.
Shippo features a trio of pricing plans: Starter, Professional, and Premier.
- Starter: The starter plan is the ideal choice for those who want to explore what Shippo has to offer. It emphasizes simplicity and flexibility, and you’re not required to commit to a monthly subscription. With the Starter plan, you can enjoy benefits such as no per-label fees when using Shippo’s default carriers, significant discounts from major carriers, and access to responsive support through email and live chat.
- Professional: Starting at just $10 per month and complemented by a free 30-day trial, the professional plan encloses all the characteristics of the starter plan and introduces extra capabilities. It’s specifically structured to cater for a team of up to 5 users and is an optimal choice for firms involved in high-volume shipping, where batch processing and automated workflows are essential.
- Premier: When in search of a shipping solution tailored to your exact requirements, Shippo offers customized pricing that supports up to 15 user accounts. Surpassing the elements of the professional plan, the premier plan brings exclusive offerings, comprising technical implementation guidance and dedicated customer support. It’s the ideal choice for those seeking a flexible, stress-free solution.
“Shippo offers very competitive pricing either on a per label basis or from a monthly subscription model.” Verified User in Automotive
“Diverse shipping options and good pricing.” Verified User in Furniture
In the context of shipping platform comparisons, it’s essential to also consider how Helplama Helpdesk can play a pivotal role in optimizing your support ticket management.
Achieve a unified Support Ticket Overview
Helplama Helpdesk is your comprehensive solution for managing customer support tickets seamlessly. By centralizing ticket management and offering powerful tools, it empowers your team to deliver exceptional support and ensures that no customer inquiry goes unnoticed or unresolved.
- Centralized ticket management: Helplama Helpdesk aggregates all your support tickets into one central hub.
- Unified Inbox: Enjoy the convenience of a unified inbox that combines tickets from various channels, such as email, chat, and social media, into a single view. This eliminates the need to switch between different interfaces, saving you time and reducing the chances of missing important messages.
- Real-time Updates: Stay up-to-date with real-time updates on ticket statuses, responses, and resolutions. Helplama Helpdesk ensures that you have the latest information at your fingertips, allowing you to provide timely and accurate support.
- Efficient ticket routing: The system intelligently routes tickets to the appropriate agents or teams based on predefined rules and criteria.
- Customizable views: Tailor your ticket view to suit your workflow. Customize filters, tags, and labels to organize tickets according to your preferences and priorities.
- Collaborative Tools: It embraces traits like internal notes, ticket assignments, and shared ticket views, facilitating seamless communication and knowledge sharing within your support team.
- Performance Analytics: Gain valuable insights into your support operations with comprehensive reporting and analytics tools.
- Automation and Workflow Management: Streamline repetitive tasks and processes using automation rules and workflows.
Choosing the best shipping tool for your business
In brief, the choice between Easyship vs. Shippo depends on your business’ size and shipping demands.
Easyship suits larger enterprises with complex global shipping needs, while Shippo provides a budget-friendly option for smaller businesses with simpler requirements.
The right tool for your business ultimately hinges on your unique circumstances.
Helplama Helpdesk streamlines customer support, offering an intuitive interface and robust ticket management. It boosts team efficiency for superior customer service and provides valuable performance insights.
Amplify your support game with the Helplama Helpdesk.