Customer Service Blog

Learn Customer Service Best Practices by our Experts

Latest Posts


How To Create A Knowledge Base (Easy Yet Complete Guide)

How To Create A Knowledge Base (Easy Yet Complete Guide)

Do you know that providing excellent customer service is not always linked to having excellent agents, bots, or software to handle your phone support, live chat, or emails? A significant amount of customers prefer self-service to relying on agents. In fact, 70% of...

read more
Top 10 eBay Apps for Shopify in 2022 [Tried & Tested]

Top 10 eBay Apps for Shopify in 2022 [Tried & Tested]

eBay is the second largest marketplace in the world after Amazon and Walmart. With Shopify eBay integration you can expand your reach to 171 million active shoppers. Also, you do not have to switch between eBay and Shopify to keep track of products, orders, and...

read more
9 Help Desk Software Migration Tips

9 Help Desk Software Migration Tips

Help desk software migration can seem to be a challenging and intimidating task. As a result, many businesses often step back, fearing it as a complicated, expensive, and time-consuming process. Help desk software migration needs a lot of things to be taken into...

read more
10 Best Kayako Alternatives You Need to Know!

10 Best Kayako Alternatives You Need to Know!

Kayako is a simple and easy-to-use helpdesk software built to manage customer email, chat, and social interactions. But Kayako also has many shortcomings and a lack of features and functionalities that can cause a poor agent and customer service experience. If you’re...

read more
Top 10 WooCommerce Review Plugins 2022 [Tried and Tested]

Top 10 WooCommerce Review Plugins 2022 [Tried and Tested]

Are you a WooCommerce store owner tired of manually importing reviews to your store or are you disappointed in not receiving enough customer reviews even though your product s outstanding? Then you might be probably lacking WooCommerce Review Plugins for your store!...

read more