Last Updated: April 2024
Are you in search of in-depth analysis and valuable insights into Loox reviews, pricing, and features? Your quest ends here. In this article, we embark on a detailed exploration of Loox, the renowned e-commerce review platform.
Statistics indicate that a significant 76% of shoppers prefer to peruse reviews before making a product purchase.
So, Whether you’re a business professional seeking to enhance your online presence or a discerning consumer seeking genuine feedback, this comprehensive assessment of Loox will equip you with the knowledge you need.
Let’s begin by dissecting the essential aspects of Loox’s performance, pricing structure, and its array of powerful features.
Loox Pros and Cons
| Pros | Cons |
| 1. Easy Setup: Loox is user-friendly, with a quick setup that takes just a few minutes. | 1. Costly Plans: Loox’s pricing starts at $9.99/month, which may be expensive for some businesses. |
| 2. Speedy Performance: Loox is designed for speed, ensuring your website remains fast and responsive. | 2. No Review Editing: You can’t edit review content, including wording and grammar, which can impact professionalism. |
| 3. Theme Compatibility: Loox seamlessly integrates with most Shopify themes, preserving your site’s look. | 3. Distinctive Appearance: Loox has a distinct appearance, potentially raising concerns about trustworthiness. |
| 4. Easy Review Import: Importing reviews from Aliexpress and Amazon is straightforward with Loox. | 4. No Video Reviews: Loox lacks support for video reviews, which some competitors offer. |
Loox Pricing
1. Beginner
- Cost: $9.99/month
- Features: Review request emails, Discount for photo reviews, Multilingual support.
2. Scale
- Cost: $34.99/month
- Features: Everything in Beginner, and, Video reviews, Full customization, Google Shopping, Remove Loox branding.
3. Unlimited
- Cost: Now $299.99/month (Originally $599.99/month)
- Features: Everything in Scale, and Unlimited review requests, Unlimited referrals, Full Klaviyo integration, Priority support.
User Reviews:
” The price is also reasonable at about $10/m.”
⭐ 5/5 Tj H.
“The price. it is a tad bit expensive however, I cannot complain because it does its job.”
⭐ 4/5 Joses O.
Loox Features and Reviews
1. Automatically Gather Reviews
- Diverse Review Channels: Loox provides the convenience of connecting with customers via email, Facebook Messenger, and web push notifications, gently prompting them to share reviews, thereby optimizing your feedback-gathering endeavors.
- Automatic Email Reminders: Loox’s automated email feature ensures that customers receive friendly reminders to share their thoughts and experiences, promoting a steady stream of reviews for your products or services.
- Incentivized Photo Reviews: Encourage customers to provide photo reviews by offering enticing discount codes, motivating them to not only share their feedback but also visually showcase their satisfaction.
- Extended Review Collection: Loox allows you to collect reviews from past customers for up to 3 months, ensuring that even those who may have initially forgotten can still contribute their valuable feedback.
- Effortless Sharing of Experiences: With Loox, customers are gently reminded to share their experiences, helping to build trust and credibility through genuine user-generated content.
User Reviews:
“The flexibility and customization of our brand and product reviews, providing transparency and UGC contents at the same time at a very competitive pricing with the features that a business needs.”
⭐ 5/5 Chin J.
“We have received a lot of good photo reviews but also good that we have been able to use reviews from wholesale customers given to us off-site.”
⭐ 5/5, Marc S.
2. Enhance Customer Retention
- Customer-Centric Emailing: Loox ensures that when you email your customers, they feel valued and their experiences matter. This customer-centric approach fosters trust and loyalty.
- Word-of-Mouth Marketing: Leveraging customer reviews generated through Loox, your business benefits from powerful word-of-mouth marketing, as satisfied customers naturally attract new ones through their authentic recommendations.
- Incentivized Loyalty: With the integration of Smile.io and LoyaltyLion, you can reward customers not only for their reviews but also for their loyalty, encouraging long-term relationships and repeat business.
User Reviews:
“Loox is solving the biggest issue one can have: how to get social proof for your purchases WITHOUT having any purchases yet.”
⭐ 5/5, Arun M.
“This boosts social proof, hence more purchases so it is a great and never-ending cycle of purchases & reviews.”
⭐ 5/5, Teegan G.
3. Showcase Reviews to Enhance Conversions
- Intuitive User Interface: Its intuitive user interface is purposefully crafted to elevate your brand’s credibility and deliver an exceptional browsing experience for your valued customers.
- Dedicated Customer Review Page: With Loox, you can easily create a dedicated page where customers can explore all the reviews for your shop, fostering transparency and trust in your brand.
- Enhanced Shopping Experience: Loox’s versatile features include pop-ups that appear while customers are browsing your shop, ensuring that they are reminded of the valuable feedback from other buyers.
- Customizable Review Galleries: You have the power to create visually appealing galleries showcasing customer reviews and star ratings, or even add a dynamic carousel widget to your homepage.
User Reviews:
“Our customers spend on average 5+ minutes reading through our Loox reviews. It has a hugely positive impact, 20%+, on our conversion rate, which we’ve validated with extensive split testing.”
⭐ 5/5 Verified User
“I like how easy it is to import reviews multiple ways, as well as the ease of integration with other apps. I’ve used this in tandem with PageBuilder and Weglot and it’s so easy to implement. Their customer service is great as well.”
⭐ 5/5 Sarah H.
4. Drive Increased Traffic to Your Store
- SEO-Boosting Reviews: Creates SEO-optimized, high-quality content through reviews, driving organic traffic as Google values reviews for search rankings.
- Social Media Amplification: Simplifies sharing reviews on social platforms, attracting more visitors to your site, with the potential to convert them into customers.
- Key Platform Integration: Seamlessly integrates with Google Shopping and Facebook, funneling additional visitors to your website and expanding your client base.
User Reviews:
“Loox is a great tool to collect all your reviews. Easy to filter, share on our website, and analyze them. It is super simple, no explanation is needed.”
⭐ 4.5/5, Michelle M.
“Integrations with other software, such as Klaviyo or ReConvert are also fairly simple and don’t require much knowledge of coding.”
⭐ 5/5 Teegan G.
5. Foster Customer Engagement
- Multilingual Engagement: Connect with clients in their language, with support for English, Spanish, French, German, and more.
- Interactive Communication: Engage with customers by responding to reviews publicly or privately, gaining insights into their experiences.
- Customizable Review Forms: Tailor review forms to match your brand and products, ensuring relevant feedback.
User Review:
“Loox has a similar layout to Pinterest, and gets an enormous amount of engagement.”
⭐ 5/5, Verified User
“Easy to set up and more engaging than another review app with the photo reviews feature.”
⭐ 4.5/5, Xavier C.
6. Tailored for Shopify Integration
- Seamless Store Integration: Loox’s review widget seamlessly integrates with any theme in your store, ensuring a harmonious and cohesive appearance.
- Effortless Customization: Enjoy easy customization of Loox to suit your needs without requiring coding or additional tools. Plus, it’s mobile-friendly and fully responsive, ensuring a consistent experience across devices.
User Reviews:
“Loox is a great way to add reviews to your site even if you haven’t had your first order yet, especially if you are doing e-commerce or Shopify dropshipping.”
⭐ 5/5, Arun M.
“Loox is by far the best reviewing tool available on Shopify.”
⭐ 5/5, Tj H.
Also Read: 11 Loox App Alternatives & Competitors You Need To Know!
That wraps up the comprehensive assessment of Loox. Our goal was to offer valuable insights to assist you in making an informed decision.
Furthermore, if you’re looking for a comprehensive helpdesk solution that offers a unified view of support tickets, you may want to explore Saufter.
Saufter: Get A Single View For All Support Tickets
Introducing Saufter: a platform carefully designed to make your customers a top priority in your business strategy. This system combines self-help options with proactive support to help your business succeed.
Experience Saufter’s easy-to-use interface, which gives you quick access to all customer information in one place.
Key Highlights
- Automating Tasks: Make your work easier by having the system do repetitive tasks for you, so you can get more done.
- All Customer Info in One Place: See all the important details about your customers easily, making it faster to help them.
- Better Order Tracking: Help customers track their orders at any time, making their shopping experience smoother.
- Consistent Customer Connections: Stay in touch with customers on different platforms, so they have a consistent experience.
- Easy Integrations: Connect Saufter with popular platforms like Shopify, WooCommerce, Magento, Facebook, and more to simplify your work.
Final Words
Thank you for sticking around until the conclusion Loox review! Now, let’s get to the heart of the matter: Is Loox the perfect view management tool for your needs?
Loox is a potent tool for businesses to leverage authentic customer feedback, enhance trust, and drive growth.
With its user-friendly interface and versatile features, Loox is a valuable asset for boosting conversions, increasing traffic, and connecting with customers effectively. Explore Loox today to elevate your online presence and business success.
