6 Essential Shopify Reporting Apps in 2023

Last Updated: February 2024

Are you struggling to keep track of your Shopify store’s performance and make informed business decisions?

Fortunately, there are several reporting apps available on the Shopify App Store that can help simplify this process and provide valuable insights into your store’s performance.

In this article, we’ll take a closer look at 6 essential Shopify reporting apps in 2023 that can help you stay on top of your business metrics and make data-driven decisions. making them a valuable addition to any Shopify store owner’s toolkit.

To make it easier for you to choose the right app for your needs, the apps are divided into three categories.

Customer Service

  1. Helplama Helpdesk 
  2. Richpanel Helpdesk & Live Chat

Sales & Marketing

  1. Slack Sales Report & Analytics 
  2. BeProfit Profit Calc & Reports 

Order and Inventory

  1. Better Reports
  2. Report Pundit 

Customer Service

1) Helplama Helpdesk

Helplama Helpdesk

Rating:⭐5/5

Pricing : Personalized; 15-day free trial

The platform is designed to offer you valuable insights that can help improve your customer service and ultimately lead to a better customer experience.

Feature

  1. Detect Delayed Delivery – In case of delayed delivery, the system will notify your support team to take immediate action to resolve the issue before it adversely impacts customer satisfaction.

  2. Customer Service KPIs – Allows you to measure various key customer service metrics such as CSAT, CRR, NPS, response times, etc.

  3. Graphical Presentation – You can easily analyze report data through visual representations like charts, graphs, and tables. This streamlined approach enables you to make informed decisions quickly and efficiently.

  4. Key Return Metrics – This feature allows you to measure key return metrics such as return rate, refund rate, exchange rate, etc.

  5. Automated Reports to Email – With this tool, you can schedule reports to be automatically sent to your email regularly. It lets you know how your team is doing so you can take any necessary actions.

2) Richpanel Helpdesk & Live Chat

Richpanel

Rating:⭐5/5

Pricing: Paid plan starts at $29/month with a 14/day free trial

Richpanel Helpdesk enables your customers to find answers by themselves to their queries quickly and efficiently, reducing the need for repetitive interactions with support agents.

Features

  1. Live Chat Your potential customers can get quick answers to their questions and concerns, leading to a higher conversion rate and more sales or leads for your business.
  2. Manage Your Staff – With smart scheduling, assignment, and reporting features, you can manage your staff efficiently.

Sales & Marketing​

1) Slack Sales Report & Analytics

Slack Sales Report & Analytics

Rating:⭐5/5

Pricing: Free plan

With this tool, you can create personalized reports according to your specific needs and preferences. The library includes over 100+ executive-level metrics, allowing you to choose the most relevant KPIs for your business. 

Features

  1. Instant Metrics – Get daily KPIs sent straight to your private Slack channel, so you can stay on top of your sales and marketing data without lifting a finger.

  2. Effortless Integration – Connect your Shopify store in seconds and start receiving your custom reports immediately, without any complicated setup or configuration.

2) BeProfit Profit Calc & Reports

BeProfit

Rating:⭐4.9/5

Pricing: Free; paid plan starts at $25/month with a 7-day free trial 

Maximize your e-commerce profits using BeProfit. This tool allows you to track your actual profit, and analyze order metrics, shipping, inventory, marketing costs, attribution, and more. 

Features

  1. Streamline Operations – By syncing your ad platforms, expenses, and order data, you can get up-to-date reports that help you stay informed about your support team’s performance.

  2. Stay Informed – Schedule your custom reports and have them emailed directly to you.

Order and Inventory

1) Better Reports

Better Report

Rating:⭐5/5

Pricing: Paid plan starts at $19.90/month with a 14-day free trial 

Better Reports offers pre-built reports to get you started, but you can also customize them with custom fields, metrics, and formulas that align with your business goals.

Features

  1. Store Data Exploration – Explore all your store data, including tags, meta fields, attributes, and more. With this, you can have a better understanding of your store’s performance and make informed decisions.
  2. Share and Export Reports – Once you have created your custom reports, you can easily share and export them to PDF, Excel, CSV, or Google Sheets. You can easily collaborate with your team and share insights with stakeholders.
  3. Scheduled Reports – Automatically sends scheduled reports through email. Now stay up-to-date with your store’s performance without having to manually generate reports.

2) Report Pundit

Report Pundit

Rating:⭐5/5

Pricing: Free; paid plan starts at $9/month with a 14/day free trial 

Report Pundit provides a versatile reporting system that allows you to access all your Shopify data and create custom reports for your specific requirements. You can choose from pre-made reports or build your own with live chat support available. 

Features

  1. Pre-made reports – Fetch important data such as sales, products, taxes, and payouts. These reports are designed to give you a quick overview of your store’s performance without the need for extensive data analysis.
  2. Custom reports – You can create calculated fields using your logic, giving you complete control over the data you receive
  3. Filter, Sort, Send – Helps you trim down your data results, including filters and sorting options. You can also send reports directly via email, FTP, Gsheets, and GDrive, making it easy to share data with your team.
  4. Multi-store Friendly – Allows you to access data from all of your stores, no matter their language or region. This makes it easy to compare performance across different stores and identify areas for improvement.

Conclusion

In conclusion, having the right reporting apps for your Shopify store can help you make informed decisions and drive growth. With the 6 essential Shopify reporting apps we’ve highlighted, you can easily track your sales, products, taxes, payouts, and more. 

Each app has its unique features and benefits, so it’s important to select the one that best suits your business needs.

Finally, for an all-in-one solution, we highly recommend trying out Helplama Helpdesk, which offers real-time updates on your customer service quality, agent performance, customer satisfaction, self-service usage, common issues, and more. Don’t miss out on the 15-day free trial, give it a try today!

Helplama Helpdesk is now Saufter.io!