Customer Service Blog
Learn Customer Service Best Practices by our Experts
Latest Posts
![GrooveHQ Pricing: What It Offers? [Complete Breakdown]](https://helpdesk.helplama.com/wp-content/uploads/sites/7/2022/05/Gorgias-Pricing-Plans-400x250.jpg)
GrooveHQ Pricing: What It Offers? [Complete Breakdown]
If you are planning to go for GrooveHQ as your customer service tool, let me ask you one thing. Did you assess the level to which GrooveHQ is effective or productive in relation to its cost? To make the most of your subscription, it is important to know exactly what...
10 Best Free WordPress HelpDesk Plugins for Customer Support
If you have an online store or a business, your site needs a Helpdesk Support system to make customer interaction seamless and productive. At the initial stage of your virtual business, opting for a SaaS solution may not be a good idea, provided the expenses involved....
Top 9 Trengo Alternatives & Competitors in 2022 (Tried & Tested)
Are you looking for Trengo alternatives? We can help! Trengo is a powerful solution to manage all your prospects, client, and team communication. Its multi-channel team inbox allows you to collaborate with your colleagues, and communicate efficiently and effectively...
![Helpcrunch Pricing: Which Plan Is Best for You? [Complete Breakdown]](https://helpdesk.helplama.com/wp-content/uploads/sites/7/2022/05/Helpcrunch-feature-400x250.jpg)
Helpcrunch Pricing: Which Plan Is Best for You? [Complete Breakdown]
HelpCrunch is a popular customer service, live chat, and helpdesk platform for businesses looking to engage customers and streamline support services. Its features enable you to connect with customers via multiple channels, set up chat widgets, streamline workflows,...
![Top 10 Free Helpdesk for Shopify in 2022 [Tried and Tested]](https://helpdesk.helplama.com/wp-content/uploads/sites/7/2022/05/Top-helpdesk-for-shopify-400x250.png)
Top 10 Free Helpdesk for Shopify in 2022 [Tried and Tested]
When customer queries come from multiple channels, you take the chance of dropping the ball somewhere, if you don’t possess a help desk for your Shopify store to deal with them all in one place. Setting up a help desk solution is one of the most important decisions...
![Top 7 xSellco Competitors & Alternatives [Tried & Tested]](https://helpdesk.helplama.com/wp-content/uploads/sites/7/2022/05/Freshdesk-Pricing-Know-Its-Pricing-Plans-Billing-and-More-400x250.jpg)
Top 7 xSellco Competitors & Alternatives [Tried & Tested]
xSellco eDesk, Repricer, and Feedback are three popular ecommerce software solutions created by xSellco. You can use xSellco eDesk to effectively manage ecommerce customer support tickets, xSellco Repricer for automated Amazon pricing, and xSellco Feedback for...
Why Contingency Plans Should be Part of Your Customer Service Policies?
Customer service agents worldwide must have heard the word ‘contingency plan’ quite often in 2020. Only this time, it wasn’t the usual fire safety drill but a global event that would change how they live and work forever. The COVID-19 pandemic triggered a wave of...
Drift Pricing: Which Plan Is Best For You? (Complete Breakdown)
Drift is a feature-rich tool you can use for your customer service, marketing, and sales teams. Through its live chat and chatbot functions, you can easily engage with your customers and thereby reap better leads and grow your sales. But what about Drift pricing? Is...
Chat API Comparison: TalkJS vs. Twilio
A Chat API is an application programming interface. It lets consumers utilize a real-time chat service with effortless scalability and infrastructure that can be easily incorporated into a website or application. Its many features are designed to let you connect with...