Zendesk Live Chat is a powerful customer support tool that facilitates real-time interactions between businesses and their customers. It offers instant communication through a live chat interface, enhancing customer satisfaction and problem resolution.

With its proactive chat invitations, businesses can engage visitors on their websites, driving engagement and conversion. Important features include canned responses, allowing agents to quickly address common queries, real-time typing view, which shows customers’ messages as they type, and chatbots for automated assistance. The omnichannel support ensures seamless conversations across various platforms, while customizable chat widgets blend in with websites. The chat rating system gathers valuable feedback, aiding in service improvement. Overall, Zendesk Live Chat empowers businesses to deliver exceptional customer experiences through efficient, personalized, and immediate support.