Automate Returns, Exchanges, And Order Modifications
Helplama Helpdesk allows your customers to automatically choose the items they wish to return or exchange, and based on your policies, it allows them to place an exchange order.
Integrated Knowledgebase
Automate the process of creating a knowledge base
Automate Order Status Enquiries
Helplama Helpdesk scans the orders every day automatically! tracks delayed orders for proactive customer support!
24/7 Order Monitoring For Ecommerce
Looking for a helpdesk for an eCommerce operation? If so, Helplama Helpdesk will monitor your orders 24/7 to make sure none of them get delayed while getting fulfilled or during transit.
Automate Agent Training, Saves You $1000’s!
You’ll get access to our e-commerce marketplace where you will be able to hire experienced and tested customer service professionals.
Hire New Agents In One Click!
Our live chat offers one-click integration with the most popular e-commerce platform Shopify.