Our AI algorithm understands customers’ needs and offers the best deals and discounts that help to reduce refunds on your eCommerce store.
Automate Order Status Enquiries
Our smart automation understands where the order is in its journey and offers assistance accordingly. Whether an international order is still in your country or another. And based on several metrics, it decides what the customer should do next.
Integrated Knowledge Base And Self Service
Helplama helpdesk comes with several prebuilt workflows for SaaS and eCommerce. Spend 10 minutes customizing and deploying them.
Prebuilt Automation Workflows You Can Customize
The only helpdesk software out there that automatically detects delays and issues with your customers’ orders and helps you proactively resolve the situation and wow your customers!