Wrike vs Jira: Which One Fits Best For Your Business?

Table of Contents

Last Updated: April 2024

In the realm of project management software, the eternal question of Wrike vs Jira looms large. As businesses strive for efficient task and project organization, it’s essential to decipher which platform aligns best with unique operational demands. 

This comparative exploration of Wrike and Jira aims to guide your decision-making process, ensuring that your chosen solution seamlessly integrates with and enhances your business workflows.

Wrike vs Jira Quick Comparison Table

Features WrikeJira
Primary useProject management and collaborationIssue and project tracking      
User interface User-friendly, visually appealingCustomizable and highly flexible 
Task ManagementTask assignments, timelines, dependenciesIssue creation, workflow customization
ScalabilitySuitable for small to large teamsScalable to various team sizes 
Agile supportLimited Agile featuresRobust Agile support with Scrum, Kanban
PricingTry it for free and advance to the $9.80/user/month Team planStart free and upgrade to the $7.75 per user Standard plan
IntegrationsOver 400 popular apps and custom integrations3000+ apps and integrations available

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Wrike vs Jira Features Detailed Overview

1. Customer support (Winner: Wrike, Rating: 4.2/5)

Wrike

Wrike offers customer support tailored to assist users in navigating the platform and addressing their concerns. It provides support through various channels, including email, live chat, and phone support. Users can choose the mode that suits them best.

User review

“Their customer service is top notch.” Timothy F.

Jira

Jira’s customer support is designed to aid users in maximizing their experience with the platform. Phone support is exclusively accessible to premium users, while all other inquiries are addressed through support ticket forms, community forums, and comprehensive help guides.

User review

“In an application like Jira, customer support is quite crucial for better customer experience.” rahul garg

2. Ease of use (Winner: Jira, Rating: 4.3/5)

Wrike

Wrike is designed with user-friendliness in mind, offering an intuitive interface that helps users in quickly adapt to the platform. Wrike’s interface is eye-catching and organized, making it relatively easy for users to navigate through various features and functionalities.

User review

“The user interface creates an intuitive environment that allows everyone involved to accomplish their goals with confidence, while streamlining collaboration between large and small teams.” Judith S.

Jira

Jira’s ease of use can be influenced by the complexity of workflows and the level of customization applied. Highly customizable interfaces of Jira can sometimes result in a steep learning curve, especially for users new to the platform or those without technical backgrounds.

User review

“It have a very good drag and drop user interface to move tickets and have feature to put deadline, actual time you take so that managers have track of time.” Sheetal D.

3. Task Management (Winner: Jira, Rating: 4.3/5)

Wrike

Wrike provides comprehensive task management capabilities geared towards streamlining workflows and enhancing collaboration. It allows users to establish task dependencies, provides visual timelines and task management supports real-time collaboration. Users can easily assign tasks to team members, with clear visibility into task ownership and responsibilities.

User review

“Sadly, Wrike took away all that joy I experienced while bellyaching about my work management software.” Timothy F.

Jira

Jira’s task management capabilities are centered around issue tracking and Agile project management. It excels at issue tracking, allowing users to create, assign, and manage tasks or issues related to projects.

User review

“All in all, my journey with Jira has been outstanding. Its advanced functionalities, user-friendly nature, effective work tracking, integration capabilities, and comprehensive task management have combined to provide a top-notch experience.” Nikhil Kumar V.

4. Integrations (Winner: Jira, Rating: 4.3/5)

Wrike

Wrike focuses on integrating with a wide range of tools to enhance collaboration, productivity, and data exchange across various business functions. Connects with more than 400 widely-used applications and supports personalized integrations.

User review

“Better integrations with third-party form builders that allow for API or automation would definitely make this product outstanding.” Conrad A.

Jira

Jira emphasizes integration with development, Agile, and DevOps tools, aligning with its core strengths in issue tracking and software development management. Offers compatibility with over 3000 applications and provides an extensive range of integration possibilities.

User review

“Another awesome thing Jira has is the big amount of integrations, both with other Atlassian tools and with third-party ones (GitHub, Jenkins…).” Abel F.

5. Agile (Winner: Jira, Rating: 4.3/5)

Wrike

Wrike offers a more adaptable approach to Agile, accommodating teams that want to incorporate Agile principles into their existing workflows.

User review

“Wrike works well for both traditional (waterfall) and agile project management types while having reporting features that can pull from either project structure.” Tyler Buono

Jira

Jira is the go-to platform for teams following Scrum or Kanban practices, offering dedicated boards, sprint planning features, and comprehensive Agile metrics.

User review

“Jira, a consistent platform that increases efficiency in the execution of agile projects.” Gisela R.

6. Pricing (Winner: Wrike, Rating: 4.2/5)

Wrike

Wrike presents a range of 5 pricing tiers: Free, Team, Business, Enterprise, and Pinnacle.

wrike vs jira
Image Source - wrike.com
    • Free: Consider Wrike for your needs? You can kick off with this plan at zero expense. It provides functionalities such as centralized task management, web, desktop, and mobile apps, among other features.
    • Team: Available at $9.80 per user per month, the Team plan caters to expanding teams. It provides capabilities such as efficient team management, limitless custom fields, and the inclusion of 20 free collaborators, along with other features.
    • Business: Starting at $24.80/user/month, this plan builds upon the Team plan & covers all organization teams, offering adaptive smart platform features, hierarchical folders, nested projects, and accommodating 5-200 users with additional attributes.
    • Enterprise: Tailored pricing for extensive teams encompasses business plan attributes, accommodating 5 to unlimited users, incorporating password policies, 2-factor authentication, and additional features.
    • Pinnacle: Individualized cost for teams with intricate work requirements incorporates the comprehensive features of the Enterprise plan. It accommodates 5 to unlimited users, featuring Locked Spaces, advanced reporting, Business Intelligence (BI), and more.

User review 

“The price point for Wrike is awesome – in concept, all the functionality of this tool are a great equal to Workfront, which IMO is the platform doing OSRs the best.” Sage R.

Jira

Jira provides four pricing options: Free, Standard, Premium, and Enterprise.

wrike vs jira
Image Source - atlassian.com
    • Free: Get started at no cost with features including unlimited project boards, backlog and timeline views, reporting and insights, accommodating up to 10 users, and more.
    • Standard: Commencing at $7.50 per user per month, with potential volume discounts, this plan encompasses all elements of the Free tier. Moreover, it incorporates extra attributes like project roles, business hours support, and 250GB storage capacity.
    • Premium: Initiating at $15 per user per month, Premium embraces all aspects featured in the Standard tier. Additionally, it offers extra attributes like overviews, administrative insights, unlimited storage, and 24/7 Premium support.
    • Enterprise: Customer-centric pricing includes all Premium features in addition to unlimited sites, centralized security controls, unified user subscriptions, and round-the-clock Enterprise support.

User review 

“Jira should be provide a limited access for small organization so those type of organizations can work in Jira with effective price.” Ankur S.

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Conclusion

In conclusion, choosing between Wrike vs Jira depends on your business’ specific needs.

If your focus is on project management with flexibility and collaboration, Wrike might be your best fit. On the other hand, if you require robust issue tracking and software development capabilities, Jira could be the ideal choice.

Evaluate your requirements carefully to make the right decision for your business.

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