Wrike vs. Asana: Which One Fits Best For Your Business?

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wrike vs asana

Last Updated: April 2024

When it comes to project management software, one of the most common dilemmas businesses face is choosing between Wrike vs. Asana

Thus, today we’ll delve into the intricacies of Wrike vs. Asana to help you determine which one best suits the needs of your business. Both platforms offer a plethora of features designed to streamline project management, improve collaboration, and boost productivity. 

Whether you’re a small startup looking for simplicity or a large corporation in need of advanced project tracking, this comprehensive evaluation will guide you in making an informed decision. So, without further ado, let’s dive in!

Wrike vs. Asana: Quick Comparison

Criteria

Wrike 

Asana

 

Offers comprehensive tracking features for fast-moving teams.

Prioritizes both team and project manager, promoting ease of use.

Best For

Best for teams requiring strong support. 

Best for Small to Medium-sized Businesses.

Rating

4.2/5

4.3/5

Pricing

Free: Up to 5 users with basic task lists.

Basic: Free

 

Professional: $9.80/month/user for up to 15 users with full project planning.

Premium: $10.99/user/month (annual contract).

 

Business: $24.80/month/user for up to 200 users with customization

Business: $24.99/user/month (annual contract).

 

Marketers & Enterprise: Custom

Enterprise: Custom

What makes it unique

Extensive integration choices.

Simple user interface. 

 

Multiple tracking options (Kanban, Gantt, to-do lists).

Easy-to-navigate user interface. 

 

Easy-to-navigate user interface. 

Workload monitoring features.

 

Workload monitoring features.

Multiple task management options. 

 

Multiple task management options.

 

Could Be Better

Per-user pricing.

No desktop application.

 

The free plan offers only online forum support.

Paid plans provide phone and concierge support.

You can also check: Wrike Pricing, Features, Reviews [Complete Breakdown]

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Wrike vs. Asana: Detailed breakdown

1) Wrike vs. Asana: Features

Wrike: 

    • Comprehensive Task Tracking: Offers a wide range of task tracking options, including Kanban, Gantt timeline charts, and simple task lists.
    • Flexibility: Provides flexibility in choosing the task-tracking method best suited to a specific team or project.
    • Standard Task Management: Standard task management functions include task name, due date, assigned team member, task files, dependencies, description, and comments.
    • Elaborate Report Building: Stands out with an elaborate report-building system with aspects such as task completion times, project issues, and budgets.

“Wrike allows to set up great workflows to hand off work from one team to the other. Approvals are easy. Wrike allows a lot of different views (table, Gantt, dashboards, etc.), which serves for individual purposes.”

Lydia S.

wrike vs asana
Source: Wrike

Asana:

    • Diverse Task Management: Offers a variety of task management options, including task lists, Gantt timeline charts, Kanban boards, and shared team calendars.
    • Collaboration Focus: Emphasizes collaboration throughout its interface.
    • Workload Tracking: Unique feature – Workload Tracking, allows real-time visualization of team members’ workloads, with the ability to set workload limits for each individual to prevent burnout.
    • Lack of Financial Management: Lacks financial management features and in-depth reporting.

“Support is amazing, the functionality is now at a stage where we don’t need other apps. We can do it all in Asana.” 

Brendan Dan P.

Source: Asana

Winner: Wrike

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2) Support

Wrike:

    • Wide Range of Support Avenues: Wrike provides multiple avenues for support, including phone support, a contact form, a help portal with webinars, video tutorials, community forums, interactive training programs, and guides.
    • Fast Response Time: Wrike offers a quick response time and assigns a customer specialist to assist you from the moment you sign up for a free trial, providing personalized guidance.

“Wrike account managers and support staff are responsive and attentive.”

Verified User in Marketing and Advertising

Asana:

    • Limited Support Options: Asana offers limited support options, lacking phone support and mainly relying on a contact form for inquiries.
    • Slow Response Time: Asana’s response time can be slow, with some users experiencing delays in getting a response to their inquiries.

“Asana can be customized to fit various projects and also customer support is very helpful.”

Ally K.

Winner: Wrike

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3) Ease of Use

Wrike

    • Easy Learning Curve: Wrike is easy to grasp, even for users with prior experience, offering a more streamlined and simplified version compared to earlier builds.
    • Intuitive Navigation: Wrike’s interface is user-friendly, with key functions accessible from the main menu and left sidebar.
    • Task Organization: Provides a collapsible subfolder system for projects, aiding in task organization.
    • Quick Familiarization: You can quickly locate major functions without extensive instructions, ensuring a smooth onboarding process.

“I enjoy how easy it is to manage projects from start to finish and assign work.”

Matt D.

Asana

    • User-Centric Design: Asana prioritizes a user-centric approach, aiming to provide maximum functionality with the simplest user experience.
    • Multiple Task Views: Offers task management views in list, timeline, or calendar format, easily switchable under the project name.
    • Gantt Chart Clarity: The Gantt timeline view is straightforward, making project tracking, task ownership, and timelines easily visible.

“Staying on top of my growing responsibilities is now much easier thanks to Asana’s easy-to-use platform.”

Rob G.

Winner: Asana

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4) Integration with Other Software

Wrike

    • Extensive Integration Options: Wrike offers a wide range of integrations with popular applications to facilitate project planning and execution.
    • Notable Integrations: Includes integrations with Salesforce, Tableau, Microsoft Teams, Google Hangouts, Google Drive, Adobe Creative Cloud, Microsoft Outlook, and Slack.

“They have so many useful tools built right into the platform, as well as integration options available to enhance your team’s efficiency.”

Megan B.

Asana

    • Varied Integration Choices: Asana provides numerous app integrations that enhance project management capabilities, including some not covered by its core features.
    • Notable Integrations: Includes integrations with Adobe Creative Cloud, Dropbox, Microsoft Outlook, Slack, Google Calendar, Everhour Reporting, Trello, and Mailchimp.

“Another game changer is Asana’s integration capabilities with other tools we use daily, such as Toggl Track and Google Calendar, I can sync all my time-related apps there and analyze data.”

John S.

Winner: Both

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5) Getting Started

Wrike

    • Quick Startup: Wrike’s onboarding process is swift, requiring basic information about your team and work email to get started.
    • Guided Tour: Get a full product tour conducted by the Wrike Bot.
    • Abundant Help Resources: Wrike provides a wealth of help guides, tutorials, webinars, and a Deployment Guide.

“Having never used a project management tool before Wrike, I was able to get the hang of it fairly quickly.”

Eliel Y.

Asana

    • Slightly Different Start: Asana’s onboarding process diverges slightly, as users receive an invitation email after entering project information, which then directs them to the dashboard.
    • Comprehensive Onboarding Content: Asana offers guides on various topics, including getting started, team onboarding, task management, etc.

“One of the main advantages of Asana is its user-friendly interface, which makes it easy to navigate and use.

David K.

Winner: Wrike

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6) Wrike vs. Asana: Pricing

Wrike

    • Free: Wrike provides a free plan suitable for small teams, allowing up to unlimited users with basic task lists.
    • Professional ($9.80/user/month annual billing): Accommodates up to 2-25 users, and offers full project planning and collaboration features.
    • Business ($24.80/user/month annual billing): Designed for up to 200 users, including all features from previous tiers, additional customization options, and detailed reporting.
    • Marketers and Enterprise: Customized pricing.

“From a price perspective, it provides a competitive advantage.”

Eduardo M.

wrike pricing
Source: Wrike

Asana

    • Basic: Free plan offering task lists, kanban boards, calendars, and app integrations.
    • Premium ($10.99/user/month): Includes timelines, advanced searches, custom field creation, premium Asana Academy content, and admin privileges.
    • Business ($24.99/user/month): Get portfolios, Workload, forms, automatic proofing, and Adobe Creative Cloud integration.
    • Enterprise: Custom.

“It helps the team to communicate when working remotely and its pricing structure is very fair.”

Niko V.

Asana pricing
Source: Asana

Winner: Asana

So that was our detailed breakdown of Wrike vs. Asana. Furthermore, if you’re looking for a comprehensive helpdesk solution for your business, consider Saufter.

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Get A Single View For All Support Tickets

Saufter offers an exceptional solution that goes beyond standard ticketing systems. 

This user-friendly customer support tool provides a unified view of customer messages and events on a single screen, enhancing overall efficiency.

Helplama Helpdesk

Key features

    • Multi-channel integration: Unify multiple support channels onto a single platform.
    • Proactive problem resolution: Automatically detect delays and order issues for proactive support.
    • Unified customer view: Get a single, clutter-free view of each customer’s journey and all support tickets.
    • Customizable automation: Tailored pre-built automation workflows specifically for the needs of SaaS and eCommerce businesses.
    • AI-generated emails: Utilize AI-powered recommendations for efficient and consistent customer service replies.
    • User-friendly ticketing system: Employ an intuitive ticketing system to effectively manage customer inquiries and requests.
    • Performance analytics: Generate detailed reports for evaluating agent performance and assessing the effectiveness of customer support efforts.

To Sum It Up

In the ongoing comparison between Wrike and Asana, both project management tools offer distinct features and benefits. 

Wrike stands out with its robust automation and comprehensive reporting, making it an excellent choice for data-driven businesses seeking to streamline complex workflows. Conversely, Asana excels with its user-friendly interface and exceptional task management, catering to teams prioritizing simplicity and collaboration. 

Your choice between Wrike and Asana should be guided by your specific business needs and preferences. Additionally, for extensive customer support capabilities, check Saufter. This platform elevates every facet of customer interaction through its omnichannel support, efficient order management, and automated marketing features. 

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