knowledge base plugin

Knowledge Base Alternatives

Customer Support Knowledge Base: Best Practices in 7 Steps

Ruby Newell-Legner, a customer satisfaction expert, says that, “It takes 12 positive customer experiences to make up for one negative experience.” Imagine your customer is

July 5, 2022

Knowledge Base Alternatives

Using Zendesk Internal Knowledge Base? Here Are the Pros and Cons

Sharing of knowledge is a building block so fundamental and essential to business growth that it is often overlooked. Companies rarely have an efficient way

June 24, 2022

Customer Success

6 Best WordPress Knowledge Base Plugins to Enhance Your Customer Service

A quicker turnaround time is essential in any business. A customer always prefers a brand that successfully resolves an issue with the least effort involved

September 14, 2022