Knowledge Base Alternatives
As the world is becoming increasingly impatient, there is a demand for quick and easy solutions. The internet is full of information, and people don’t like to scrape through immense databases to find what they are looking for. What’s the solution? Knowledge bases, of...
Knowledge Base Alternatives
No matter the size and industry, your business needs a centralized system to store, manage and share all the information related to your business. But choosing the right knowledge management system can be a daunting process. You need to research and compare some of...
Knowledge Base Alternatives
Ruby Newell-Legner, a customer satisfaction expert, says that, “It takes 12 positive customer experiences to make up for one negative experience.” Imagine your customer is trying to reach you for a query or dispute, and you aren’t accessible or fast enough to...
Knowledge Base Alternatives
Sharing of knowledge is a building block so fundamental and essential to business growth that it is often overlooked. Companies rarely have an efficient way of disseminating information, and when they do, it often hampers team productivity and output. The answer?...
Knowledge Base Alternatives
Imagine it’s your first day in the office, and you want to learn more about your new company. Where would you look for the information? Yes, the internal wiki! Internal wiki systems or knowledge base platforms are crucial to educating new and old employees about the...
