Customer service is a major customer touchpoint that matters. After setting up your Freshdesk account and getting your customer support agents ready, you might have
Without any doubt, Covid-19 took the shopping experience to an entirely new level. It changed everything, including how companies interact and transact with their customers,
Email communication is an important part of any business. But have you ever thought about how much of your time is spent reading and responding
Many businesses have been using Zendesk to facilitate customer support and streamline internal processes. With numerous apps to choose from, the Zendesk app marketplace is
Influencers play a crucial role in keeping a brand in the eyes of the public. With the ever-increasing number of brands, an influencer app is
Marketing is the crux of all online businesses. Running a successful digital marketing campaign can transform your business for the better. Driving traffic to your
If you are a Shopify store owner, you may have already faced a few bogus COD or cash on delivery orders. COD is a favorable
Losing all hard work to technical difficulties is disheartening. Data is the backbone of every online brand. Customer preferences, email ids, product sales data, and
As a small business owner, you will have a plethora of small, repetitive tasks in a day. Although each may take less than 5 minutes,
As the world is becoming increasingly impatient, there is a demand for quick and easy solutions. The internet is full of information, and people don’t