You have probably heard: Automation is the future of customer support. If you’re wonder whether or not you should be using automation for your support processes, you’re asking the wrong question. Automation-powered support is already our modern-day manifest...
As a small business owner, you will have a plethora of small, repetitive tasks in a day. Although each may take less than 5 minutes, you need hours to finish all of them. As your business scales, such tasks only pile up taking you away from other important work. If...