Customer service is a major customer touchpoint that matters. After setting up your Freshdesk account and getting your customer support agents ready, you might have
Communication is key. Be it amongst colleagues or between customers and sales person, communication can help improve your overall appeal. Customer communication is the path
Did you know that around 89% of your customers will make another purchase when they receive a positive customer experience? Building a world-class product does
AI-based art generators have been gaining popularity lately. It is fascinating to see applications of AI growing as the day passes. On the other hand,
With digitalization, managing customer services has become quite easy, provided you choose the right help desk solutions. Nowadays, every customer service activity can be handled
Imagine this: An angry customer calls to inquire about their order. It was supposed to reach them in 5 days, but it’s been a week,
If you’re looking for a tool that can help streamline the customer support process, there are two popular options: Help Scout vs. Zendesk. Both of
If you run a business, you shouldn’t take any chances with customer service. The customer is the best advocate you can find to promote your
If you’ve ever had to wait half an hour or more on the phone to speak to a customer service executive, then you know why