Help Scout vs. Zendesk: Which Tool Is Better for Support?
If you’re looking for a tool that can help streamline the customer support process, there are two popular options: Help Scout vs. Zendesk. Both of these products are great at what they do, but which one is best for your team? To make things easier, we’ve...
How to Hire Call Center Agents – Getting It Right
If you run a business, you shouldn’t take any chances with customer service. The customer is the best advocate you can find to promote your business. A great customer experience guarantees positive word-of-mouth. Poor customer service will be serious trouble....
Automated Customer Service: Helping Customers Get the Right Support Faster
If you’ve ever had to wait half an hour or more on the phone to speak to a customer service executive, then you know why automated customer service is so appealing. We’ve all been there! Customer service automation is all about helping customers get the right...Outsource Your Customer Support To the Experts!
