Shopify Split Payments: Complete Guide

Last Updated: February 2024

Have you heard about Shopify Split payments

Shopify split payments allows its users to maximize their payment plans and keep heading to their process of pre-orders. 

In spite of its existing limitation, partial payment in Shopify still wins customers’ trust by playing in a critical role in driving eCommerce sales and providing online customers with more freedom.

In this comprehensive guide, we’ll walk you through the ins and outs of Shopify Split payment, ensuring you have a firm grasp of this innovative feature and how it can revolutionize your eCommerce experience.

What are Shopify split payments?

Split payment is when you make a payment for less than the full amount owed to the creditor. In simple terms, it means you’re paying only a portion of your total debt. This partial payment covers just a fraction of your overall commitment.

Let’s put this into perspective with an example

You’re a 25-year-old linguist who has recently secured a job at a prominent manufacturing company. You’ve been diligently saving your money to cover your personal expenses and student loans. 

Now, you have your eye on an old car that your best friends are selling, but you have concerns about its performance, even though you’ve agreed on a price of $5,000.

Given these concerns, you decide to negotiate a partial payment of 70% upfront, with the remaining 30% to be paid later. 

This way, you can assess the car’s condition and performance before committing to the full payment.

How to accept split payment in Shopify with the POS

1. How to accept a split payment

Accepting partial payments through Shopify POS is a convenient way to accommodate customers who may not be able to pay for their orders in full at the moment. 

This process allows you to retrieve the order and collect the remaining payment from the customers later. 

To accept a partial payment, follow these steps carefully:

Step 1: Start by logging into your Shopify account using your email and password.

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Step 2: Navigate to the “Orders” section.

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Step 3: From there, select the partially-paid order.

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Step 4: Proceed to the “Take payment” option.

Step 5: On the Split Payment screen, click “Add payment.”

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Step 6: Choose the payment method your customer prefers.

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Step 7: Enter the amount the customer wishes to pay and then click “Accept” or “Charge.”

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Step 8: Click on “Mark as partial.”

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Step 9: Finally, select “Complete” in the Payment incomplete box.

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2. How to collect the balance on a partially-paid order

In the Shopify POS Orders screen, you’ll easily spot the status of your orders, particularly if you have partially paid orders – they’re prominently highlighted. 

To help you collect the remaining balance on a partially-paid order, follow these steps:

Step 1: Begin by selecting the partially paid order from the Orders screen.

shopify split payments
https://shopify.com/

Step 2: Next, click on “Take payment” to receive additional payments for the order.

Step 3: Then, opt for “Add payment” to continue.

shopify split payments
https://shopify.com/

Step 4: Now, you can choose the preferred payment method.

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Step 5: Enter the payment amount, and then click “Accept” or “Charge.” If needed, you can adjust the payment amount when the full balance is displayed.

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Step 6: Once the full balance is paid, be sure to click “Done.”

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Keep in mind that if you need to refund or exchange an item from an order with multiple partial payments, there’s no way to receive the excess payments on that specific order.

3 best apps to accept partial payment in Shopify

Now that we’ve explored the concept of partial payments, it’s the perfect moment to introduce you to the top three Shopify apps for managing partial payments.

1. Partial.ly

Rating: ⭐ 4.4

Pricing: Check Pricing

With the Partial.ly app for Shopify, Shopify stores can seamlessly integrate a payment plan option into their e-commerce checkout process.

Boost your conversion rate and overall revenue by presenting customers with a tailored, adaptable payment plan during checkout.

Key Features

    • Easy Integration with Full Support: Seamlessly connect with peace of mind, knowing you have support when you need it.
    • Custom Payment Plans: Offer your customers flexible payment options tailored to their needs.
    • Automated Order Creation: Orders are generated in your Shopify admin as soon as a payment plan is opened.
    • Real-Time Balance Updates: Watch as automated payments instantly update your order balance.

2. Split Payment & Deposit SpurIT

Rating: ⭐ 4.4

Pricing: Starting at $17.95/month with a 30-day free trial.

Unlike Partially.ly, Split-Partial Payments provides customers with versatile payment division options. An impressive aspect of Split is its capability to aid in manual invoice creation and sales. 

Additionally, Split takes into account tax rates and shipping fees for customer orders.

Key Features

    • Deposit Option: Customers can make an initial deposit, deferring the rest of the payment for a later date.
    • Multiple Payment Methods: Offer flexibility by allowing customers to use various payment methods in a single transaction.
    • Shareable Payments: Let multiple people contribute to the payment for an order, making it easy for groups to split costs.
    • Installment Plans: Divide the total cost into smaller, equal parts, making payments more manageable over time.

3. Charge Me Later

Rating: ⭐ 4.8

Pricing: From $9.99/month with a 4-day free trial.

The Charge Me Later app by Buddy Apps empowers users to secure orders for customers without the need for immediate payment. Simply put, it grants users the flexibility to charge customers at their convenience.

Key Features

    • Flexible Payment Options: Allow customers to choose between paying immediately or later by sending them invoices.
    • Wholesale Pricing: You can set different prices for various customer groups buying in bulk with the option to bulk import pricing.
    • Invoice Management: Manually or automatically send order invoices to your customers, and enable payment through Shopify.
    • Discount Control: Apply percentage or specific price discounts and easily import discounted prices in bulk using CSV files.

Saufter.io your E-commerce customer support partner

If you want software that makes customer support, order, and return management a breeze, Saufter.io is the solution for you. This software is built especially for eCommerce and offers handy features to ensure excellent customer service.

Key Features

    • Live Chat: Help your customers in real-time with live chat and let them find answers on their own using the knowledge base. You can even suggest helpful articles during the chat.
    • Self-Service Portal: Create a portal for your customers to change shipping addresses, check order status, start returns, or make order adjustments.
    • Omnichannel Support: Provide help through various channels, including email, phone, SMS, WhatsApp, and social media, all in one place.
    • Knowledge Base: Keep a store of information for both your support agents and customers.
    • Customer History View: See all your customers’ interactions and journeys in one place, making it easy to track their activities.
    • Automated Order Monitoring: Get alerts about order delays or delivery issues, so you can act proactively.
    • Insights and Reports: Access reports on your customers, agents, common issues, and business performance, including sales, refunds, delays, and customer satisfaction.

Conclusion

In wrapping up, our journey through the realm of Shopify Split Payments has provided you with the insights and steps needed to make this feature work wonders for your online store.

By embracing the flexibility offered by Split Payments, you’re poised to expand your customer base, enhance their shopping experience, and ultimately boost your sales and customer loyalty.

As e-commerce keeps evolving, being in sync with features like Shopify Split Payments is key. Armed with this guide, you’re well-prepared to make your Shopify store thrive in the ever-changing world of online commerce. 

Now, it’s your turn to put this knowledge into action and see your business flourish.

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