10 Must-have Shopify Integrations for Your Store in 2023!

customer service apps

Last Updated: February 2024

If you run a Shopify store, then you have abundant options to extend the functionalities of your store.

Whether you want to improve email marketing, add user reviews, publish your services on social media or obtain in-depth analytics, there are a ton of Shopify integrations to help you out.

But what Shopify integrations should you choose to improve your Store’s performance and scalability? 

In order to make your choice easier, we have put together the 10 best integrations for Shopify that you can include on your site.

Best 10 Shopify App Integrations

#1 Saufter

Saufer is the best Shopify integration for customer support. With Saufter you can automate and enhance your customer services.


Its main features include:

  • Platform to view entire customer journey: See all messages and important events of the customer journey such as when an order is placed, delivered, returned, etc in a single platform.
  • Automatic Order Scanning: It detects any delays or issues with product delivery and allows you to proactively resolve the issue.
  • Automate Returns: Automatically return or exchange items based on your policies. Not only you but also your customers can download the return label with one click.
  • One-click Integration: This enables you to integrate with popular eCommerce, like Shopify, and social media platforms such as Facebook, and Instagram.
  • Automated Agent Training: It will train and test your team members. And allows you to track their performance. In addition to that, you can recruit experienced agents with one click.
  • Marketing Automation: Tracks your customer reviews from Google, Trust Pilot, and user-created videos that you can use for your social media content. It enables you to automatically appreciate your customers.
  • Everything that Helpdesk usually offers: On top of that, Saufter also offers basic customer services such as live chat, and email support which includes AI-drafted mail integration, and regular voice support.

Saufter Pricing: 

It offers a 15-day free trial. If you wish to upgrade, then you can use any one of the plans: 

  • Custom pricing

Takeaway: As you can see it offers custom pricing. So, integrate Saufter to your Shopify account and gain real-time support to maintain & improve your store’s performance.

#2 Printful (⭐4.6/5, 3967 Reviews)

Printful allows you to sell printable items effortlessly. It is the best app for online clothing stores for customized T-shirts, dresses, etc.

In fact, you can print pillow covers, phone cases, bags, mugs, and everything else that can be printed. There is no need for you to set up an inventory.

Printful Pricing: Starts at $9/ month

There is no free trial. However, you can freely install the app and access its basic features. If you want to upgrade, you can subscribe to the plus plan at $9/ month and the pro plan at $49/ month.

#3 Smile (⭐4.8/5, 4739 Reviews)

Another great way to increase your sales is to employ a loyalty program and increase your customer engagement. 

Smile offers timely incentives to your users and gives rewards for their loyalty. It offers a platform where your customers can write reviews.

Smile Pricing: Starts at $49/ month

With Smile, you can start with a free version and upgrade it with premium subscriptions starting with a basic plan at $49/ month, a growth plan at $199/ month, and the pro at $599/ month.

#4 Plug In SEO (⭐4.7/5, 2555 Reviews)

Plug in SEO is the best Shopify integration for search engine optimization. You need SEO for google SERPs and to rank well in Shopify.

Once you install this app, it automatically detects SEO aspects of your site which includes keywords, speed, broken links, page titles, blog content, and any other SEO problems that affect your ranking.

Plug-in SEO Shopify app
Image source – apps.shopify.com

Plug In SEO Pricing: Starts at $29.99/ month

It has a free basic plan and also provides a 14-free trial. However, you can gain more features with the SEO plus plan – $29.99/ month and the SEO pro plan $39.99/ month.

#5 PushOwl (⭐5/5, 2397 Reviews)

For online sellers, abandoned carts could be a problem. Surely you would want to recover sales from such engaged customers. One way to do this is to send push notifications using PushOwl.

It enables you to customize notifications with messages, buttons, and images. With the PushOwl Shopify app, you can offer special discounts to engaged customers who have saved products in their carts.

PushOwl Pricing: Starts at $19/ month

This app offers a free start-up plan that allows you to use 500 impressions. In case you wish to upgrade, you may use either a $19/ month business plan or a $38/ month plan.

#6 Form Builder (⭐4.8/5, 532 Reviews)

If you want to remove any communication gap between you and your users, then Form Builder is the best integration for the job. As the name itself says, you can create custom forms for your store.

Note that creating forms with the Form Builder app does not require any coding skills. So, anyone can do it.

Form Builder Pricing: Starts at $9.90/ month

Offers a basic plan that is free and a pro plan at $9.90/ month.

#7 Klaviyo (⭐4.1/5, 1617 Reviews)

No matter what industry you are in having a strong email marketing strategy is important. Klaviyo is one of the leading Shopify integrations for email marketing.

Klaviyo Shopify integration comes with ready-made professional-looking email templates that you can drag and drop to set up. Not only it offers an ROI-based analysis of measuring your email campaign performance but it also has an SMS marketing feature.

Klaviyo Pricing: Starts at $20/ month

Free for up to 250 contacts (email) and 50 contacts (SMS). Then, you may upgrade it for $20/ month for email and $5/ month for SMS.

#8 Referral Candy (⭐4.9/5, 1860 Reviews)

Although word-of-mouth marketing is one of the oldest strategies, it still is the most effective one. So, in order to allow customers who love your products to refer your store to a friend/ family/ colleague, use the Referral Candy app.

The Referral Candy integration allows you to create customized referral programs, provides automatic bonus delivery, and enables you to affiliate a sign-up program.

Referral Candy Pricing: Starts at $49/ month

Referral Candy provides a free trial for 30 days and a premium plan for $49/ month.

#9 AfterShip (⭐4.7, 3545 Reviews)

AfterShip is one of the best integrations for Shopify that every online merchant needs. With this, you and your customers can track all of your shipping processes on one platform.

You can produce a tracking page for each shipment, send alerts by using an automated tracking feature, and customize the page with your business’s URL, brand logo, and photos.

After Ship Pricing: Starts at $11/ month

It has a 7-day free trial plan. Also, offers essentials for $11/ month, essentials plus for $35/ month, and pro for $119/ month.

#10 Helpcenter (⭐4.8, 1284 Reviews)

Resolving customers’ problems speedily builds trust and confidence for your business. With the Helpcenter app, you can solve user issues by: 

  • Setting up a live chat,
  • Creating a FAQ page,
  • Adding product description tabs,
  • Access user queries from different platforms in one place.

HelpCenter Pricing: Starts at $3.99/ month

Helpcenter integration has a 7-day trial period. It offers FAQ + tabs for $3.99/ month, helpdesk for $10.99/ month, and professional for $15.99/ month.

Final Words

Shopify is the most in-demand eCommerce platform. It provides great features and you can add more to its functionality by using various integrations that are available in the Shopify marketplace.

While we encourage you to look into the full app store, the suggested 10 are the best integrations for Shopify. So, utilize these Shopify app integrations to elevate your store site’s performance along with customers’ experience.

Also, you can try the Saufter – the customer service software that is specially built for e-commerce and can help you automate and scale your customer support system.

So, Start Your Free Trial Now!

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