How to customize Shopify Checkout [+3 Apps]

Table of Contents
Shopify customize checkout

Last Updated: April 2024

Are you looking for a guide on ‘Shopify customize checkout’?

Today, we’ll delve into the art of enhancing your Shopify store’s customer experience by exploring how to customize Shopify checkout. 

We will also explore 3 apps that will ensure a seamless and tailored checkout process for your customers. 

Whether you want to streamline the checkout process or add functionality to boost conversions, this guide will empower you to create a personalized shopping journey for your customers. Let’s dive in and transform your Shopify checkout to optimize your online business.

Understanding ‘Shopify customize checkout’

Checkout pages in Shopify stores typically follow a standardized layout, with the customer’s information on the left and the order summary on the right. 

Although you can’t change the core layout of the checkout page, you do have the freedom to make visual tweaks and add extra fields. Even minor cosmetic adjustments can significantly impact the checkout experience and boost conversion rates.

However, if you desire a more profound alteration to the checkout structure, there are some important considerations to bear in mind. Currently, only Shopify Plus merchants possess the capability to influence the checkout logic by editing the checkout.liquid template. 

Nevertheless, this approach comes with certain risks and is not encouraged by Shopify. Modifying the checkout code carries the following potential hazards:

  • Website Functionality: There’s a risk of breaking website functionality, preventing customers from completing their orders.
  • Integration Challenges: Integrating third-party code can be complex and labor-intensive.
  • Security Concerns: Third-party JavaScript may access sensitive data, potentially leading to security vulnerabilities.

Moreover, Shopify is working on a checkout extension system, enabling developers to build apps for tailored checkout experiences. It will help to enhance the customization possibilities beyond what’s currently available through existing Shopify apps.

Additionally, by using Shopify’s design elements and branding tools, you will be able to improve existing checkout features and add new functions. What’s more, you can also replace specific elements as needed.

[Back to top]

Types of ‘Shopify customize checkout’

That being said, let’s explore two primary checkout customization options at your disposal. The first involves simple theme modifications that you can handle on your own, while the second entails adding extra functionalities through Shopify apps.

1. Effortless Visual Customizations for Your Shopify Checkout

To start customizing your Shopify checkout without external assistance, follow these simple steps:

    1. Firstly, click on “Customize” next to your active theme.
    2. Select “Checkout” from the top menu.
    3. Navigate to the “Checkout” section within the Theme settings on the left.
customize shopify checkout
Source- DigiSmoothie

With the Theme Editor, you have the flexibility to make various straightforward checkout customizations:

    • Incorporate Your Logo: Maintain brand consistency by adding logo to checkout for a strong, recognizable presence over store name.
    • Adjust Colors: Change the page’s colors, text, links, buttons to match brand. While setting a background image for main content and order summary is possible, it’s not recommended due to potential visibility issues.
    • Select Fonts: Pick from Shopify’s font selection to personalize the checkout’s appearance and complement your brand.
Shopify customize checkout
    • Personalized Header: Elevate the checkout page’s appearance by including a customized banner or a fitting image as the page header, a small yet impactful change.
Image: DigiSmoothie

Navigate to Shopify admin, then under the Checkout and Accounts section, you can make changes to various fields:

    • Adjust Marketing Signups: Email and SMS signups can be personalized by replacing the default “Email me with news and offers” with a message of your choice. Click on the “Customize checkbox labels” and input your preferred wording in the provided fields.
Shopify customize checkout

If you aim to emphasize these fields with a unique design or have more control over their placement, standard settings won’t suffice. To tailor the signup boxes, you’ll need to rely on Shopify apps or implement custom code.

Additionally, within the admin settings, you have the flexibility to set customer login preferences, including allowing guest checkouts and enabling Multipass.

Furthermore, you can also determine which content fields are essential or optional, such as the choice to include or exclude the “address line 2” field.

Source- DigiSmoothie

Lastly, you can allow customers to leave tips at checkout if it aligns with your business strategy, enabling them to express their appreciation for your products and services.

[Back to top]

2. Customizing Shopify Checkout with Apps and Tools

Several applications can help you perfect your checkout process and boost conversions. Here are some examples of what you can achieve:

    • Progress Bar: Replace the default breadcrumbs with a progress bar to clearly illustrate the number of steps required to complete an order.
Image: DigiSmoothie
    • Free Shipping: Show the free shipping threshold at multiple purchase stages, including your store’s header, cart page, cart drawer, and checkout (when the free shipping condition isn’t met).
Shopify customize checkout
    • Gift with Purchase: Give a complimentary gift with purchases and display it in the order summary when specific conditions, like a spending threshold, are met.
Source: DigiSmoothie
    • Post-Purchase Offers: Implement upselling and cross-selling techniques, even at the checkout stage, by incorporating post-purchase offers on the thank-you page.
    • Countdown Timer: Add a countdown timer for urgency, driving customers to complete purchases quickly and boost conversions.
Shopify customize checkout
Image: DigiSmoothie
    • Email and SMS Updates: Allow customers to sign up for email and SMS updates, offering flexibility in presenting signup options.
    • Trust Badges: Incorporate trust badges to instill confidence in customers, highlighting supported payment methods and trust indicators.
    • Information and Benefits: Display contact information and product benefits below the order summary to engage customers effectively.
Shopify customize checkout
Source: DigiSmoothie
    • Customer Interaction: Encourage customers to leave comments or provide personalization requests using additional fields in the checkout.
  • Sticky Order Summary: Keep the order summary in view by using a sticky order summary that moves along with the customer’s scroll.
  • Single-Page Checkout: A single-page checkout can be implemented for a streamlined and convenient ordering experience.

With confidence in these traits, we expect them to inspire refining checkout, enhancing its overall appeal. However, doing this manually is not only complicated but time-consuming. Thus, we’ve curated 3 best apps to help you customize the Shopify checkout process.

[Back to top]

3 Best apps for ‘Shopify customize checkout

1) Cartly Cart Drawer Cart Upsell

Shopify customize checkout app

Rating: 4.8/5

Pricing: Free; paid plans begin at 9.99/month.

Raise your e-commerce game with Cartly Cart Drawer, crafted by CRO experts to boost your conversion rates and average order value. It also allows you to offer payment flexibility by integrating with Affirm, Klarna, AfterPay, and other installment providers.

Key Features

    • In-Cart Upsell: Boost your sales by offering additional products to customers directly within the cart, enhancing the average order value.
    • Popup Cart Page: Get a compact cart overview with a popup cart page, simplifying the shopping experience.
    • Skip to Checkout Button: Streamline the purchasing process with a “Skip to Checkout” button.
    • Terms and Conditions Checkbox: Ensure payment processor compliance and transparency by incorporating a “Terms and Conditions” checkbox in the cart.

[Back to top]

2) Balance by Carbon Checkout

Shopify Customize Checkout

Rating: 4.9/5

Pricing: Free

Balance by Carbon Checkout is a sustainability-focused Shopify app that empowers you to take meaningful steps toward a more eco-friendly future. 

Key Features

    • Carbon Offset Integration: Balance seamlessly integrates carbon offsetting into your checkout process.
    • Transparency and Reporting: Track the amount of carbon emissions offset, showcasing your dedication to sustainability to both customers and stakeholders.
    • Customization and Branding: Balance offers customization options to align with your brand’s identity.

[Back to top]

3) Koala skip to checkout

Rating: 4.6/5

Pricing: 4.99/month with a 3-day free trial

Increase your sales and reduce cart abandonment rates with the essential Koala fast checkout app. Skip to Checkout provides your valued customers with a swift and hassle-free way to access their desired products, bypassing the cart page. 

Key Features

    • Sales Booster: Improve your sales figures by bypassing the cart page and sending buyers directly to the Checkout process.
    • Page Customization: Select precisely which pages should offer the Skip to Checkout option, providing flexibility in enhancing the shopping experience.
    • Tailored Buttons: With Koala, you have the flexibility to modify the text of the “Add to Cart” button, changing it to “Buy Now” or any other wording that aligns seamlessly with your branding and strategic goals.
    • User-Friendly: Koala is plug-and-play, requiring no coding or theme modifications, ensuring a seamless and hassle-free experience for both you and your customers.

As a bonus, here’s a helpful customer support tool that can also track your orders effectively, making your online selling tasks easier and more organized!

[Back to top]

Meet Saufter, the only helpdesk that understands E-commerce workflows!

Saufter.io stands as a potent tool crafted to enhance the efficient management and tracking of customer orders throughout their entire lifecycle.

Key Features

    • Order Transparency: Obtain real-time insights into the status and progression of customer orders, enabling you to inform clients with precise order information.
    • Multi-Channel Integration: Merge with diverse sales channels, encompassing e-commerce websites, marketplaces, and physical stores.
    • Automated Order Handling: Automate everyday order processing tasks like confirmation, invoicing, and the generation of shipping labels, effectively reducing manual errors.
    • Returns and Refunds Management: Simplify the process of handling product returns, issuing refunds, and synchronizing inventory updates.

Final thoughts

Amid the intense competition in today’s e-commerce landscape, customizing the Shopify checkout process is essential for businesses aiming to stand out and boost their conversion rates. 

We have also explored 3 top apps for Shopify checkout customization, providing a range of options to suit different business needs. Also, to elevate your customer support and streamline your order tracking process, you can consider Saufter. 

Click below to sign up now!

Reduce

Refunds

Automate Customer Support

Group 6342@2x
Refunds
Group 6342@2x
Order delay monitoring
Group 6342@2x
Subscription modifications
Group 6342@2x
Missing orders
Group 6342@2x
Subscription cancellations
Group 6342@2x
Much more
Claim Your 6 Months Of FREE Credits Now

Reduce Refunds
Automate Customer Support

Group 6342@2x
Refunds
Group 6342@2x
Order delay monitoring
Group 6342@2x
Missing orders
Group 6342@2x
Much more
Claim Your 6 Months Of FREE Credits Now

AUTOMATE CUSTOMER SERVICE AND REDUCE REFUNDS

Claim Your 6 months of FREE Credits Now!

Get the code. Use anytime in the next 6 months.

Helplama Helpdesk is now Saufter.io!