Shippo Pricing, Features, Reviews [Complete Breakdown]

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shippo pricing

Last Updated: April 2024

Are you considering using Shippo for your shipping needs and wondering about Shippo pricing? Look no further! This article provides you with a complete breakdown of Shippo’s pricing, features, and reviews. 

Whether you’re a small business owner or a large e-commerce retailer, understanding Shippo’s pricing structure is crucial to making informed decisions about your shipping strategy. 

Let’s dive right in and explore the ins and outs of Shippo, so you can streamline your shipping processes and save both time and money.

What is Shippo?

Founded in 2013, Shippo is a shipping platform that leverages API technology to provide comprehensive shipping solutions

Its primary mission is to assist businesses in managing user’s logistical and shipping needs. Transitioning to its carrier integrations, Shippo collaborates with over 85 carriers, ensuring clients access to top-tier shipping solutions. 

Moreover, as a reputable platform, Shippo efficiently manages a staggering volume of over 100 million shipments annually. Among its notable shipping partners and carriers, Shippo counts USPS, DHL Express, and UPS. 

Furthermore, Shippo stands out by offering discounted rates with various carriers, along with exclusive deals and seamless integration with all of them. This comprehensive approach makes Shippo a valuable asset for businesses seeking efficient shipping solutions.

A Detailed Breakdown of Shippo Pricing Plans

Shippo’s Pricing Structure Shippo adopts a pay-per-use billing model, where you only pay for the labels your business uses, ensuring you’re not charged for more than what you need. Let’s delve into the various pricing plans that Shippo offers.

1. Starter Plan

Cost: $0

The Starter Plan is entirely free, devoid of any monthly subscription fees, making it Shippo’s most basic offering. Key highlights of this plan include:

Features

  • Discounted Rates: Enjoy reduced shipping rates with USPS, UPS, and DHL Express.
  • Low Per-Label Fee: A nominal 5¢ per label fee with connected carrier accounts, waived for default carriers.
  • User Access: Access for one user with the option to connect unlimited carrier accounts.
  • Customer Support: Benefit from live chat and email customer support.
  • App and API Access: Utilize both the web app and API functionality.

2. Professional Plan

Cost: Monthly pricing starts at $10 for 0-60 labels.

The Professional Plan includes a complimentary 30-day trial period and does not involve a per-label fee. Instead, it features a monthly charge based on label volume. In addition to all the elements of the Starter Plan, it offers

Features

  • 30-day Trial: A complimentary trial period with no per-label fee.
  • Custom Notifications: Send custom email notifications to enhance the customer experience.
  • Branding: Add custom branding to your e-commerce tracking page.
  • Multi-User Access: Access is extended to up to 5 users with unlimited carrier accounts.
  • Pricing Flexibility: Monthly pricing starts at $10 for 0-60 labels.

3. Premier Plan

Cost: Custom Pricing

Shippo’s Premier Plan is the most comprehensive option, encompassing all the features of the Starter and Professional plans, along with the following:

Feature

  • All-Inclusive: Encompasses all features from the Starter and Professional plans.
  • Extended User Access: Access for up to 15 users with unlimited carrier accounts.
  • Dedicated Specialist: Receive support from a personal and dedicated Integration Specialist.
  • Deep Discounts: Unlock up to 80% discounted rates with USPS, UPS, and DHL Express.
  • Carrier Negotiation: Engage in price negotiation with a wide range of carriers.
  • High-Volume Shipping: Ideal for businesses shipping more than 100k packages per month.

User Reviews on Shippo Pricing:

“We are currently using Shippo in addition to our other shipping software. Shippo provides access to better shipping rates for small boxes of 1-3 pounds. They are saving us up to $3 per box on small 2# boxes.”

⭐5/5, Verified User

“powerful API, good rates.”

⭐ 4.5/5, Brett C.

Shippo Pricing Plans Comparison

Features Starter Plan Professional Plan Premier Plan
Monthly Fee Free Starts at $10/month Custom Quote
Discounted Rates Yes (USPS, UPS, DHL Express) Yes (USPS, UPS, DHL Express) Yes (USPS, UPS, DHL Express, and more)
Per-Label Fee 5¢ (Waived for default carriers) None (30-day free trial) None (Custom pricing based on volume)
User Access 1 user (Unlimited carrier accounts) Up to 5 users (Unlimited carrier accounts) Up to 15 users (Unlimited carrier accounts)
Custom Branding No E-commerce tracking page branding Comprehensive branding options
Custom Notifications No Custom email notifications Personalized customer experience
Integration Specialist No No Personal and dedicated Integration Specialist
Discount Negotiation No No Negotiate prices with various carriers
High-Volume Support No No Ideal for businesses with high shipping volumes
Customer Support Live chat and email Live chat and email Live chat, email, and dedicated support
Web App and API Yes Yes Yes

Key Features With Reviews

  • Real-Time Order Tracking: Shippo offers real-time tracking for your shipments, allowing you to monitor the progress and location of your packages throughout the shipping journey.
  • Calculation of Shipping Price Based on Product Dimensions: Shippo provides accurate shipping price calculations that take into account not only the weight but also the dimensions of your products, ensuring precise shipping cost estimates.
  • Easy Handling of Order Returns: With Shippo, you can efficiently manage and process product returns, making the return process smoother for both your business and your customers.
  • Automatic Creation and Printing of Shipping Labels: Shippo automates the creation and printing of shipping labels, saving you time and reducing the risk of errors in the labeling process.
  • Customizable and Unified Dashboard: Shippo offers a customizable and unified dashboard where you can manage all your shipping-related tasks and access essential information in one place.
  • Modifiable Push Notifications and Alerts: Shippo allows you to customize push notifications and alerts, ensuring you stay informed about important shipping updates and events.
  • Integration with Multiple Carriers: Shippo seamlessly integrates with a wide range of carriers, providing you with flexibility and choice when it comes to shipping options.
  • Global Carrier Discounts: Shippo offers global carrier discounts, helping you access cost-effective shipping solutions regardless of your geographical reach.
  • Rate Comparison among Carriers: Shippo’s rate comparison feature enables you to compare shipping rates among different carriers, allowing you to choose the most cost-effective option for your shipments.
  • Live Chat and Email Customer Support: Shippo provides live chat and email customer support to assist you with any questions, issues, or concerns related to your shipping operations.

 

User Reviews:

“Based on the package details Shippo provides a comparison of major courier companies, these reports include the shipping rates plus the delivery time.”

⭐5/5, Shiwam C.

“Great tool, easy to use, wonderful easy integrations!”

⭐ 4.5/5, Benjamin C.

“I’ve had to reach out to support a couple of times and they’ve always replied quickly and resolved my issues.”

⭐ 4.5/5, Verifies User

Key Features Missing In Shippo

  • Shippo’s Label Printing: Shippo lacks a simple way to print labels for multiple carriers together. You’ll have to print them one by one or look for other tools to do batch printing.
  • Inventory Management: Shippo doesn’t provide advanced inventory tracking or alerts. If you need real-time tracking and alerts, you may need additional inventory software.
  • Reporting and Analytics: While Shippo offers basic reports, it doesn’t have advanced analytics. If you need deeper insights, you might consider using separate analytics tools.
  • Shipping Rules and Automation: Shippo offers some automation but not highly customized rules. You may have to manage complex shipping rules outside of Shippo.
  • Custom Packing Materials: Shippo excels at label generation but has limited options for customizing packing materials. For branded packing materials, you may need external solutions.
  • International Shipping Features: If you do a lot of international shipping, Shippo lacks advanced features like tax calculation and compliance with country regulations. You might need a specialized international shipping solution.

Negative Reviews:

“Slow support, billing takes 24+ hours to update”

⭐ 5/5, Vitaliy V.

“Decent but not the best”

⭐4/5, Verified Rate

“My biggest complaint is that every time you log in, you have to verify that you are human by clicking on various images.”

⭐5/5, Brandon J.

Conclusion

In summary, understanding Shippo pricing is essential for optimizing your shipping strategy. While Shippo offers valuable features, it’s important to weigh its benefits against your specific business needs. 

By exploring Shippo’s plans and reviews, you can make informed decisions to enhance your shipping efficiency and improve customer satisfaction.

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