Shipping software for small business: 6 Top tools!

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shipping software for small business

Last Updated: April 2024

Whether running an online boutique or a niche product shop, finding the right shipping software for your small business is essential. 

It not only helps to streamline operations but also helps to delight your customers. A staggering 96% of consumers now report that they regularly track their orders, with 43% even monitoring deliveries daily. 

In this article, we’ll explore the top 6 shipping software tools tailor-made for small businesses. These tools can help you save time, reduce shipping costs, and enhance your overall customer experience. 

So without further ado, let’s dive in!

6 Best Shipping Software for Small Business

  1. ShippingEasy
  2. Ordoro
  3. Easyship
  4. ShipStation
  5. OrderCup
  6. Shippo

1) ShippingEasy

Rating: 4.8/5

Pricing: Free plan available, Growth plan is priced at $19.99/month.

ShippingEasy is the ultimate shipping software solution for small businesses, simplifying the complexities of shipping and fulfillment. With its user-friendly interface and robust features, it streamlines your shipping operations and helps enhance customer satisfaction. 

Key Features

    • Multi-Carrier Integration: ShippingEasy seamlessly integrates with major carriers, including USPS, FedEx, UPS, and more.
    • Automated Shipping Workflows: Save time by automatically selecting the best shipping methods, printing labels, and sending tracking information to customers.
    • Inventory Management: Monitor your inventory in real-time, receive low-stock alerts, and synchronize your e-commerce platform with your inventory management.
    • Order Tracking and Reporting: Access detailed analytics and monitor delivery statuses to keep customers informed.

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2) Ordoro

shipping software for small business

Rating: 4.8/5

Pricing: Free; paid plans begin from $59/month.

Ordoro excels in shipping and fulfillment capabilities, but its true strength lies in its advanced inventory management and automated procurement functions. 

What sets Ordoro apart is its offer of unlimited orders on all plans, making it an ideal choice for high-volume sellers, including drop shippers.

Key Features

    • Order Consolidation: Consolidate orders from multiple sales channels into a single platform, simplifying order processing and reducing the risk of errors.
    • Multi-Channel Integration: Seamlessly connect with various e-commerce platforms, marketplaces, and sales channels.
    • Dropshipping Management: Easily handle dropshipping by automating supplier communication, order routing, and tracking.
    • Advanced Shipping Features: Benefit from robust shipping options, including rate shopping, label printing, and carrier management. Ordoro also provides access to discounted shipping rates to cut down your shipping costs.
    • Peripheral Hardware: Ordoro effortlessly integrates with USB scales, guaranteeing seamless connectivity for printers and scanners.
    • Support: You can contact the Austin-based support team via phone or email on weekdays from 9 a.m. to 6 p.m. Central time.

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3) Easyship

Rating: 4.2/5

Pricing: Plans begin at $29/month; a free plan is available.

Easyship provides an intuitive shipping solution with budget-friendly pricing and is tailored for small businesses.

Additionally, through their specialized crowdfunding toolkit, Easyship Collect, backers can conveniently enhance their shipping options, prepay duties and taxes, and opt for shipping insurance.

Key Features

    • Global Courier Network: Gain access to a vast network of couriers, allowing you to choose the best shipping solutions based on cost, delivery time, and reliability.
    • Rate Calculator: Easily compare shipping rates from multiple couriers to ensure you get the most cost-effective shipping options for your specific needs.
    • Customs Solutions: Simplify international shipping by automating customs paperwork.
    • Multi-Platform Integration: Connect your e-commerce store and marketplaces to the Easyship platform for automated order syncing and real-time shipment tracking.
    • Shipping Insights: Leverage data-driven insights and analytics to make informed decisions about your shipping strategies, optimizing costs and delivery times.

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4) ShipStation

shipping software for small business

Rating: 4.3/5

Pricing: Plans start from $9.99/month with a 30-day free trial.

ShipStation empowers you to craft a remarkable delivery experience. Effortlessly link your Shopify store within moments, streamline shipping processes, synchronize tracking data, and swiftly deliver products to your customers at the most competitive rates. 

Whether you sell across diverse platforms or utilize various shipping methods, ShipStation is your key to achieving international shipping excellence, regardless of the size of your business.

Key Features

    • Multi-Carrier Integration: Seamlessly connects with various shipping carriers, allowing you to compare rates, print labels, and manage shipments across different services.
    • Order and Inventory Management: Centralize order processing and inventory tracking, ensuring real-time updates and preventing overselling or stockouts.
    • Automated Workflows: Create custom automation rules to streamline your shipping process, from label creation to sending tracking information to customers.
    • Real-Time Analytics: Gain insights into your shipping performance with comprehensive reporting and tracking capabilities. Make data-driven decisions to optimize shipping costs and customer satisfaction.

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5) OrderCup

Rating: 4/5

Pricing: 30-day free trial; paid plans start from $29.99/month.

OrderCup simplifies basic e-commerce shipping tasks with strong customer support and international shipping capabilities. Its affordability makes it a top choice for small-scale sellers and beginners exploring shipping software.

Key Features

    • Multi-Carrier Support: Easily connect with popular shipping carriers to access diverse shipping options and competitive rates.
    • Address Validation: Prevent shipping errors with built-in address validation, reducing the likelihood of incorrect deliveries.
    • Marketing: Dispatch and automate personalized outbound emails, shipping documentation, and tracking notifications with your branding.
    • Peripheral Hardware: OrderCup supports web-based printing for labels and documents on most printers. It also provides seamless plug-and-play scale and scanner compatibility for both PCs and Macs.

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Recommended: Top 10 Dropshipping suppliers in 2024

6) Shippo 

shipping software for small business

Rating: 4/5

Pricing: Free; plans start from $10/month

Shippo provides complimentary Paperless Trade solutions for your international orders, allowing you to send and handle customs paperwork electronically. It also furnishes pre-filled customs forms to accelerate label generation. 

Its simple interface makes it a go-to shipping software for small businesses.

Key Features

    • Global Carrier Network: Access an extensive network of international shipping carriers, allowing you to choose the best services and rates for your global shipping needs.
    • Duty and Tax Calculator: Calculate and display duties and taxes to international customers at checkout, reducing surprises and improving transparency.
    • Multi-Currency Support: Allows you to conduct international transactions in multiple currencies, ensuring compliance with regional regulations.
    • Integrations: Shippo seamlessly links with an extensive network of 25 shipping carriers, encompassing USPS, FedEx, UPS, and DHL, as well as 88 other e-commerce platforms and solutions. An open API is also at your disposal.
    • Customer Support: The San Francisco-based team extends email and chat support, available on weekdays from 6 a.m. to 6 p.m. Pacific time, and on weekends from 6 a.m. to 2 p.m. Pacific time.

Now that we have explored the best shipping software for small businesses, allow us to recommend a comprehensive helpdesk solution with powerful order-tracking capabilities.

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Streamline Your E-commerce workflow with Saufter!

Saufter presents a powerful solution for automating e-commerce exchanges through AI-powered helpdesk software. With a comprehensive suite of features, it streamlines customer support and engagement, ensuring a seamless e-commerce experience.

Key features

    • Continuous Order Monitoring: Saufter’s automated scanning system keeps an eye on your orders 24/7.
    • Order Shipment Tracking: Easily track your order’s progress with a unique tracking number generated just for you.
    • Streamlined Returns/Exchanges/Refunds: Saufter’s system simplifies the process, allowing customers to select products for return or exchange, guided by your business policies.
    • Omnichannel Support: Connect with customers through various channels like email, social media, and chat.
    • Customizable Workflows: Utilize pre-built automation workflows from Saufter to save time and enhance your customer support experience.
    • Automated Issue Resolution: The system locates your order and offers aid based on critical metrics for a speedy resolution to your delivery issues.

Choose the best shipping software for your small business!

In the realm of e-commerce, where efficient shipping is the linchpin of small business success, the right Shipping software for small businesses can make all the difference. 

We’ve explored 6 top-notch tools, each carefully selected to empower small businesses to streamline their shipping processes. So, choose the tool that best aligns with your goals and embark on your journey to navigate the world of shipping with confidence.

Furthermore, if you are looking for a helpdesk solution with powerful automation and order-tracking capabilities, consider Saufter. Specifically designed for E-commerce business, Saufter seamlessly integrates with Shopify, Magento, WooCommerce, and more. 

Click below to start your 15-day free trial!

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