Mailjet Pricing, Features, Reviews [Complete Breakdown]

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Mailjet Pricing

Last Updated: June 2024

Unlock the power of Mailjet!

Discover the ultimate guide to Mailjet pricing, features, and reviews in this comprehensive breakdown.

With over 40K clients, Mailjet has solidified its position as a go-to email marketing platform for businesses worldwide. Dive into its versatile pricing plans tailored to businesses of all sizes, explore cutting-edge features designed to skyrocket your campaigns, and learn from real user reviews.

Whether you’re a startup or a seasoned enterprise, optimizing your email strategy has never been more seamless.

According to a recent study, email marketing generates an average ROI of 122% – the potential is limitless!

Table of contents:

What is Mailjet?

Mailjet Pricing
Source: mailjet.com

At its core, Mailjet is your personalized launchpad for seamless communication. With Mailjet, you’ll craft and deliver captivating emails while relishing in the power of advanced automation and personalization.

Its uniqueness lies in the ability to cater to businesses of all sizes, offering scalable solutions that adapt as you grow.

Whether you’re a startup aiming to dazzle your audience or an established enterprise seeking to fine-tune your campaigns, Mailjet’s intuitive interface and cutting-edge features empower you to make a lasting impact.

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Overview of Mailjet Pricing Plans

Mailjet’s pricing is determined by the volume of emails sent each month. As stated on its website, Mailjet follows a ‘pay as you grow‘ approach, where you pay based on the number of emails you intend to send per month.

mailjet pricing
Source: mailjet.com

At Mailjet, you can get started with their forever Free plan, which provides you with essential features to kick off your email journey.

If you’re looking for more advanced features, Mailjet offers three premium paid plans: Essential, Premium, and Custom. The Essential and Premium plans come with fixed pricing, making it easy to choose the right fit for your needs.

mailjet pricing
Source: mailjet.com

For those with unique requirements, the Custom plan is available, offering personalized pricing to cater to your specific business goals.

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A Detailed Breakdown of Mailjet Pricing Plans

  1. Free
  2. Essential
  3. Premium
  4. Custom

1. Free

Experience Mailjet’s forever Free plan, delivering up to 6,000 emails per month, with a daily quota of 200 emails.

Features

    • Unlimited Contacts: Seamlessly manage all your contacts without any limitations.
    • APIs: Utilize powerful APIs to integrate Mailjet into your systems and streamline your email communication.
    • SMTP Relay: Mailjet’s SMTP Relay ensures efficient email delivery, boosting your messages’ chances of landing in the inbox.
    • Webhooks: Stay informed about your email activities in real time through Webhooks.
    • Advanced Email Editor: Using the advanced email editor, design captivating emails that resonate with your audience.
    • Basic Statistics: Basic statistics help you track opens, clicks, and engagement metrics to refine your strategy.

Limitations

    • Mailjet Logo: The Mailjet logo remains in your emails on this plan.
    • Email Previews: Email previews are also not available in this plan.
    • Customer Support: Access only basic customer support to assist you on your email journey.
    • Segmentation: Keep in mind that audience segmentation features are not included in this plan.
    • Marketing Automation: Cannot create marketing automation workflows for diverse scenarios like welcome emails, contact updates, etc.
    • Sub-Accounts: Cannot create sub-accounts under this plan.

User Reviews

A really generous free plan coupled with a lot of really cool features.” – user, mid-market.

The service can be improved in two segments mainly for the support requests and removing the per-day limits on the free plan” – user, small business.

This Plan is Best For:

Small businesses looking to get started with essential email features.

2. Essential

Elevate your email game with the Essential plan, starting at just $15/month, empowering you with up to 15,000 emails per month without any daily sending limits. Enjoy all the features of the Free plan and more, in the Essential tier.

Features

    • Online Customer Support: Access responsive online customer support to assist you promptly.
    • Logo Removal: Bid farewell to the Mailjet logo in your emails with the Essential plan.
    • Email Previews: Get 50 email previews monthly to perfect your email presentation.
    • Address Verification: Verify bulk email addresses directly in your Mailjet account for cleaner lists.
    • Segmentation: Target your campaigns with location, language, and more.
    • Sub-Account: Create one sub-account to efficiently manage your email operations.

Limitations

    • Basic Statistics: Get basic email performance statistics to track your campaigns’ effectiveness.
    • No Marketing Automation: Doesn’t include marketing automation capabilities at this time.
    • No A/B Testing: A/B Testing capabilities are not included in this basic paid plan.

User Reviews

Mailjet is the best applicaition especially i like their customer support team” – Grace F, mid-market.

The customer support team does not know the queries their responses are pathetic. Response time is very long and they do not provide a helpful response.” – James C, mid-market.

This Plan is Best For:

Businesses seeking essential email capabilities with room for growth, minus advanced automation features.

3. Premium

Step up your email game with the Premium plan, starting at just $25/month, granting you up to 15,000 emails per month without any daily sending limits, similar to the Essential plan. Embrace all the features from the Essential plan and beyond in the Premium package.

Features

    • Advanced Statistics: Dive deeper with click maps, ISP statistics, and campaign statistics comparison for better insights.
    • Marketing Automation: Unleash intelligent workflows to streamline your marketing strategies effectively.
    • A/B Testing: Experiment with 10 different variations to optimize your campaigns for maximum impact.
    • Email Previews: Get 100 email previews monthly to perfect your email presentation.
    • Multi-user Access: Collaborate seamlessly with multi-user access and manage roles efficiently.
    • Subaccounts: Request up to 10 subaccounts for organized management.
    • Priority Support: Enjoy priority customer support for quicker assistance on your email endeavors.

Limitations

    • No Dedicated Technical Account Manager: You will not get a dedicated technical account manager.
    • No Deliverability Reports: Deliverability reports are not available within the Premium plan.
    • No Content Analysis: Content analysis features are not included in this plan.

User Reviews

It offers features such as A/B testing, real-time tracking, and list segmentation, as well as customer service and integration with popular applications.” – Noli L, mid-market.

It provides an automation tool to automate the email workflow triggered for specific events.” – user, mid-market.

This Plan is Best For:

Businesses seeking advanced email features like automation, A/B testing, and deeper insights, without the need for a dedicated technical account manager or extensive deliverability reports.

4. Custom

Tailor your email strategy with the Custom plan, designed upon request to accommodate your growth needs. Access all Premium plan features and more.

Features

    • Custom User Permissions: Tailor the user access and advanced permissions for a seamless collaborative experience.
    • Flexible Sub-Accounts: Create a custom number of sub-accounts to perfectly align with your organizational structure.
    • Activity Logs: Access detailed activity logs to track and manage your email operations effectively.
    • Personalized Verification: Choose a custom number of email address verifications to maintain a clean contact list.
    • IP Performance Monitoring: Monitor and manage IP performance for optimized email delivery.
    • Enterprise Response Time SLA: Benefit from an enterprise response time service level agreement for timely support.
    • 24/7/365 Dedicated Support: Dedicated technical account management and support around the clock, ensuring your success.

User Reviews

The email verification feature makes it more secure than other software.” – James C, mid-market.

Ability to add custom domains for sending and custom email address for email marketing.” – user, small business.

This Plan is Best For:

Established businesses seeking a fully customizable email solution with personalized features, dedicated support, and advanced control over user permissions and sub-accounts.

Mailjet Pricing Quick Comparison Table

Here’s a quick comparison table for Mailjet’s pricing plans:

PlanStarting PriceMonthly EmailsEmail PreviewsMarketing AutomationA/B TestingSub-AccountsPriority Support
Free$06,000N/ANoNoNoBasic
Essential$1515,00050/monthNoNo1Basic
Premium$2515,000100/monthYesYesUp to 10Basic
CustomUpon RequestCustomCustomYesYesCustom24/7/365

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Missing Features in Mailjet

  1. No Landing Page Builder: Mailjet doesn’t provide a built-in landing page builder, so you might need to use external tools for creating landing pages.
  2. Limited Integrations: While Mailjet integrates with various platforms, some specialized integrations might be missing, requiring manual workarounds.
  3. No Advanced Reporting: Mailjet’s reporting features are solid, but it lacks some advanced reporting options available in more comprehensive tools.
  4. No SMS Marketing: Mailjet focuses on email marketing, so if you’re looking for SMS marketing capabilities, you’ll need to explore other solutions.
  5. No Full Marketing Suite: Mailjet is primarily an email marketing platform and lacks the full suite of marketing tools that some all-in-one platforms offer.
  6. No CRM Functionality: Unlike some competitors, Mailjet doesn’t include built-in customer relationship management features.

Let us next discuss a comprehensive customer service tool that can enhance your customer experience effortlessly.

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Saufter

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Image Source – saufter.io

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Key Features

    1. One View: No more jumping around to find previous customer tickets – it’s all in one view.
    2. Email Support Automation: Automate follow-ups, trigger notifications, and gain smart insights to enhance your email support.
    3. Self-Service: Empower customers to initiate return or exchange requests and resolve repetitive questions on their terms, anywhere and anytime.
    4. Proactive Delayed Delivery Handling: With 24/7 order monitoring, tackle delayed delivery issues proactively and prevent customer dissatisfaction.
    5. Multi-Channel Support: Reach customers where they are – via email, live chat, phone, social media, and SMS.
    6. Comprehensive Insights: Stay informed about your customer service quality, agent performance, customer satisfaction, popular self-service options, and common service issues.

Conclusion

In conclusion, the comprehensive breakdown of Mailjet’s pricing, features, and reviews equips you to make an informed choice for your email marketing needs. Whether you’re a startup or an established enterprise, Mailjet offers a range of plans to fit your requirements, from essential features to advanced automation.

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