Hassle-Free Help Desk Tracking Software
All In One Helpdesk Software :
Live Chat Integration
Social Media Integration
Measure performance and reports in real-time!
Helplama’s help desk tracking software features a “real-time dashboard” that shows up-to-the-minute reports on the chat metrics including volume, response time, tags, and customer feedback as well.
View the Complete Customer Journey in One View, NOT the Tickets.
A hassle-free helpdesk tracking software that lets you view ALL the messages and important events on a single screen, and provide fast customer support.
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Implement "Anti-Refund" Strategies
Our help desk tracking software packs an AI algorithm that understands customers’ needs and offers the best deals and discounts that help to reduce refunds on your eCommerce store.
Automate Tracking and Offer Proactive Support
The only helpdesk software out there that automatically detects delays and issues with your customers’ orders and helps you proactively resolve the situation and wow your customers!