FreshBooks vs QuickBooks: Which Is Better For Your Business?

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freshbooks vs quickbooks

Last Updated: April 2024

FreshBooks vs QuickBooks, When it comes to managing your finances, the choice between these two can make or break your business’s financial success. It’s a decision that many entrepreneurs grapple with, and for good reason.

Did you know that 82% of small businesses fail due to poor financial management?

In this showdown of accounting titans, we’ll help you navigate the FreshBooks vs. QuickBooks dilemma, so you can confidently steer your business towards financial prosperity.

Let’s dive in!

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FreshBooks vs QuickBooks – Quick Comparison

AspectFreshBooksQuickBooks
Free Trial30 days30 days
Pricing PlansLite: $8.50/mo Plus: $15/mo Premium: $27.50/mo Select: CustomizableSimple Start: $15/mo Plus: $45/mo Advanced: $100/mo (50% off currently)
InvoicingUnlimited to 5 clientsUnlimited to 50 clients
Inventory ManagementBasicAdvanced
UsersVaries1 user (Simple Start), 5 users (Plus), 25 users (Advanced)
CustomizationLimitedExtensive
Money-Back Guarantee30 daysNot specified

Also, read QuickBooks VS SAP Business One: Which Tool Is Better For Your Business?

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Freshbooks vs Quickbooks – Detailed Overview

1. Ease of Use (Final Winner: Quickbooks, Ratings – ⭐4/5, 259 Reviews)

    • FreshBooks: Excels in simplicity, offering a user-friendly interface that’s perfect for small businesses. It’s renowned for its intuitive design, making tasks like invoicing and expense tracking a breeze.
    • QuickBooks: Offers robust features with a slight learning curve. While it may take a bit more time to master, its versatility and comprehensive financial capabilities are unmatched, making it ideal for larger businesses or those with complex financial needs.

Winner: Quickbooks

User Review

It is easy to navigate and also has a plethora of helpful information you can search for if you are unsure of how to navigate a function, such as sending a refund, creating categories, etc.” – Julie A, small business.

2. Invoicing (Final Winner: Both, Freshbooks – ⭐4.1/5, 275 Reviews, Quickbooks – ⭐4.1/5, 311 Reviews)

    • FreshBooks: Simplifies invoicing with customizable templates, making it easy to create professional invoices tailored to your brand. Plus, it offers an automatic payment reminder feature to help you get paid faster.

freshbooks vs quickbooks

    • QuickBooks: Robust invoicing capabilities with the option to set up recurring invoices and accept online payments, streamlining your cash flow management. Its invoicing feature also provides a clear overview of invoice status and customer payments.

Winner: Both

User Reviews

I love how simple Freshbooks is to keep track of your company’s bookkeeping and invoicing.” – Anne M, small business.

I find the invoicing feature very important, which quickly provides and sends professional looking documents to my clients. The ability to keep track of payments and debits on a real-time basis also changed the rules of the game for me.” – Leandro Augusto N, enterprise.

3. Accounting Process (Final Winner: Both, Freshbooks – ⭐4.9/5, 14 Reviews, Quickbooks – ⭐4.8/5, 407 Reviews)

    • FreshBooks: Streamlines the accounting process with its user-friendly interface and simplified accounting workflows, making it ideal for small businesses or freelancers looking for easy expense tracking and invoicing.
    • QuickBooks: Handle complex financial tasks such as payroll management, tax preparation, and inventory tracking efficiently with QuickBooks’ robust accounting capabilities.

Winner: Both

User Reviews

Doing accounting with Freshbooks is like going to the Spa! I love how easy it is to create invoices, the automatic expense capturing, and the dashboard.” – Kathy K, small business.

QuickBooks Online eliminates the need for manual accounting tasks, such as data entry and reconciling bank statements.” – Lincoln B, small business.

4. Inventory Management (Final Winner: Quickbooks, Ratings – ⭐4.6/5, 48 Reviews)

    • FreshBooks: FreshBooks is primarily focused on accounting and lacks advanced inventory management features. It’s best suited for service-based businesses with limited inventory needs.
    • QuickBooks: The advanced inventory management capabilities allow you to track stock levels, reorder products, and manage multiple inventory locations efficiently. This makes it an excellent choice for businesses with complex inventory requirements, such as retail or manufacturing companies.

Winner: Quickbooks

User Review

QuickBooks Online helps us track income, expenses, sales tax, invoicing, delivery challan, and inventory management and provides tools for managing accounts receivable and payable.” – user, mid-market.

5. Reports (Final Winner: Both, Freshbooks – ⭐4.7/5, 19 Reviews, Quickbooks – ⭐4.5/5, 166 Reviews)

    • FreshBooks: Freshbooks’ user-friendly report generation feature provides essential financial insights, including profit and loss statements, expense reports, and more.
    • QuickBooks: A comprehensive reporting feature with customizable reports and advanced analytics perfect for in-depth financial analysis and forecasting capabilities.

Winner: Both

User Reviews

Reports “Item Sales” “Revenue by Client” “Invoice Details” “Expense Report” “Accounts Aging” “Payments Collected” “Sales Tax Collected” “Profit/Loss” “Time Entry” are very easy to run with different parameters like dates, clients, vendors, paid vs billed. Etc.” – Deanna S, small business.

The most helpful thing about QuickBooks Online is the fact that you can have multiple companies side by side within the same report.” – Ashley F, mid-market.

6. Integrations (Final Winner: Quickbooks, Ratings – ⭐4.8/5, 178 Reviews)

    • FreshBooks: You’ll get a range of integrations with popular business tools, like Stripe and PayPal, streamlining your payment processes and enhancing your financial management.
    • QuickBooks: Boasts an extensive marketplace with over 750 integrations, allowing you to connect seamlessly with various apps and services, from e-commerce platforms to CRM systems, tailored to meet your specific business needs.

Winner: Quickbooks

User Review

QuickBooks Online can be integrated with a variety of other applications, including payment processors, e-commerce platforms, and CRM software, which makes it more versatile and useful for different types of businesses.” – Lincoln B, small business.

7. Customer Support (Final Winner: Freshbooks, Ratings – ⭐4.1/5, 48 Reviews)

    • FreshBooks: Provides exceptional customer support with responsive email and phone assistance. Their knowledge base and video tutorials also offer valuable self-help resources for troubleshooting.
    • QuickBooks: Find extensive customer support options, including 24/7 phone support, live chat, and an active community forum where you can find answers and insights from other users.

Winner: FreshBooks

User Reviews

Excellent customer support as well.” – Khurram M, small business.

They have always had excellent support that is available via a phone call answered by a human.” – Gino G, small business.

8. Software Pricing

    • FreshBooks: FreshBooks offers a 30-day free trial and has four pricing plans.
      • Lite: Costs $8.50 per month and lets you send unlimited invoices to 5 clients.
      • Plus: $15 per month for up to 50 clients.
      • Premium: Available at $27.50 per month with unlimited clients.

They also have a Select plan that’s customizable and offers a 30-day money-back guarantee.

freshbooks pricing - freshbooks vs quickbooks

User Reviews

The pricing options. If I want to store my client data, then it can get rather expensive. Going from 25 clients to 50 is a huge jump in price.’ – Jason M, small business.

Their pricing structure is disingenuous.” – Matt L, small business.

    • QuickBooks: QuickBooks also has a 30-day free trial but has three pricing plans.
      • Simple Start: Charges $15 per month for 1 user.
      • Plus: $45 per month for 5 users.
      • Advanced: Pay $100 per month for 25 users.

Currently, there is a 50% discount on Quickbooks Online.

freshbooks vs quickbooks

User Reviews

The basic plan is affordable and includes all the essential features you need to manage your finances. If you need more parts, you can upgrade to a more expensive plan.” – Vu L, small business.

QuickBooks online features works very well but it’s pricing is a bit expensive especially for small and medium size companies.” – Felicity M, mid-market.

Now that you have a clear understanding of FreshBooks and QuickBooks, let’s shift our focus to explore the benefits of “Saufter” and how it can provide you with a single view for all your support tickets.

Also, read Zoho Books vs Quickbooks: Which One Fits Best For Your Business?

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Saufter – Get A Single View For All Support Tickets

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Saufter is your key to streamlining customer support. With a single view for all support tickets, you can effortlessly manage and respond to inquiries, ensuring a smooth and well-organized customer support experience. Unlock the potential of customer prioritization with Saufter’s user-friendly interface and proactive assistance for unmatched success.

Key Features

    1. Comprehensive Customer Data Access: Instantly view all customer data in one place.
    2. User Empowerment with Self-Service: Allow users to discover solutions independently.
    3. Efficient E-commerce Simplification: Streamline returns, exchanges, and order adjustments.
    4. Proactive 24/7 Order Tracking: Ensure continuous order support for enhanced tracking.
    5. Tailored SaaS Assistance: Provide self-help for diverse SaaS interactions.
    6. Seamless Omnichannel Support: Connect effortlessly across multiple platforms.
    7. Easy Integrations: Seamlessly link with Shopify, WooCommerce, Magento, Facebook, and more.

Freshbooks vs Quickbooks – Choose Wisely!

In the dynamic world of business, the choice between FreshBooks and QuickBooks ultimately comes down to your unique needs and preferences. FreshBooks offers simplicity and ease, perfect for small businesses, while QuickBooks provides a robust suite of features tailored to larger enterprises.

However, as you navigate the financial terrain, don’t forget the value of efficient customer support. That’s where Saufter comes in. With its single view for support tickets, user empowerment, proactive assistance, and more, it can revolutionize your customer service experience.

Here’s some exciting news: Saufter is offering a 15-day free trial, allowing you to explore its features risk-free. Plus, you can enjoy 6 months of free credits to enhance your support operations further.

Don’t miss this opportunity to elevate your business’s customer support to new heights. Make the choice that best suits your needs and watch your business thrive!

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