EmailOctopus Reviews, Pricing, and Features

Table of Contents
emailoctopus reviews

Last Updated: May 2024

If you’re in search of reliable email marketing solutions, exploring EmailOctopus reviews is a smart move. 

Delve into the experiences shared by users to get a firsthand understanding of its capabilities. EmailOctopus pricing is also on the agenda, ensuring you’re well-informed about the investment required for its services. 

Whether you’re a seasoned marketer or just starting, understanding how EmailOctopus can elevate your email campaigns is crucial. 

Let’s explore the pros, cons, and everything in between to help you make an informed decision for your email marketing endeavors.

EmailOctopus Pros and Cons



1. Affordable Pricing: EmailOctopus offers a variety of cost-effective plans, making it suitable for businesses with various budgets.

1. Limited Automation: The automation features in EmailOctopus are relatively basic and might not fulfill advanced automation needs.

2. User-Friendly Interface: The platform’s intuitive interface simplifies email campaign creation and management, even for users with minimal technical expertise.

2. Limited Integrations: While EmailOctopus integrates with popular tools, it may lack certain integrations that specific businesses require.

3. Simplified Email Campaigns: Drag-and-drop editors, customizable templates, and a straightforward workflow facilitate seamless email campaign creation and execution.

3. Deliverability Challenges: Some users have reported occasional issues with emails landing in recipients’ spam folders, affecting deliverability.

4. List Segmentation: EmailOctopus enables effective list segmentation, helping marketers send targeted content to different subscriber segments and enhancing engagement.

4. Learning Curve for New Features: Learning to use new features within EmailOctopus might require some time, especially for beginners.

5. Responsive Templates: The platform offers a range of responsive email templates, ensuring that emails look great across various devices and enhancing the user experience.

5. No Phone Support: EmailOctopus primarily offers customer support via email, lacking the option for real-time phone support.

EmailOctopus Pricing


EmailOctopus offers a pricing structure that caters to businesses of varying sizes and email marketing needs. Their pricing plans are straightforward and are based on the number of subscribers in your email lists, as well as the frequency of emails you send.

Starter (Free):

  • Up to 2,500 subscribers
  • 10,000 emails per month
  • EmailOctopus branding on emails
  • Reports are available for 30 days
  • Generate a maximum of three landing pages and forms
  • Access for 1 user


  • Starts at $8 per month
  • Up to 10,000 subscribers
  • Full control over email design
  • Reports are available forever
  • Unlimited landing pages and forms
  • Add unlimited users
  • Option to cancel at any time

Additional Information:

  • A 20% lifetime discount for nonprofits
  • Contact EmailOctopus for a custom quote if you have more than 500,000 subscribers
  • Upgrades occur automatically in accordance with the size of your email list.
    emailoctopus reviews

User Review:

A nice, simple, reasonably priced email marketing system.

⭐4.5/5, Peter A.

“With this application, we are sending promotional emails to our existing and prospective customers at very affordable rates, as the price of this program is affordable.”

⭐4/5, Tanvi A.

EmailOctopus Features and Reviews

Email Template Builder

EmailOctopus introduces a drag-and-drop email editor with a selection of 34 templates for users to choose from.

  • Effortless Customization: The intuitive drag-and-drop editor streamlines customization, enabling users to adjust themes, typography, layouts, and more, all within the editor itself.
  • Comprehensive Previews: Gain desktop and mobile previews, along with the ability to send test emails for a thorough assessment.
  • Limitations in Reusability: Unfortunately, the absence of module or block saving restricts reusability. The lack of pre-designed content blocks for headers, footers, or layouts is a notable absence, setting it apart from other platforms.
  • Swift Personalization: On the bright side, subscriber personalization is simplified. With the Merge tags option, incorporating personalization elements becomes seamless, enhancing email targeting.

User Reviews:

“There are many features, but among them, the best features are Creating templates from scratch, with their wide range of Industry based email templates, or creating a template with a drag and drop editor.”

⭐4.5/5, Ganesh P.

“One more advantage of EmailOctopus is that you can get responsive email templates quickly. ”

⭐5/5, Sonal D.

Email Automation Builder

Email automation begins by preparing your email list. You have the choice to manually add contacts or upload a CSV file. Assigning tags to contacts and lists aids in subsequent segmentation, such as distinguishing new users from repeat ones.

  • Choosing Triggers: Upon selecting “create automation,” a pop-up prompts you to select the desired trigger that will initiate the automated workflow.
  • Intuitive Automation Builder: The visual and user-friendly automation builder empowers you to tailor your series by defining conditions, actions, and delays, ensuring timely and relevant email delivery.

User Reviews:

“A comprehensive email marketing automation solution for businesses.”

⭐5/5, Jem D.

“Two of my favorite functions are automation (an essential tool) and the drag and drop design, which is very reliable and always fast.”

⭐4.5/5, Sofia J.

Landing Page 

Kickstart your landing page journey with five initial templates that serve as excellent starting points for crafting tailored designs.

  • User-Friendly Customization: The intuitive builder allows seamless design and content personalization while simplifying the setup of tracking parameters for performance monitoring.
  • Optimized SEO Control: Take advantage of the ability to optimize SEO settings directly within the platform. Assign attention-grabbing titles and meta descriptions to enhance the page’s search visibility and impact.

User Reviews:

“It provides features to create an email landing page using drag and drop options.”

⭐5/5, Sonal D.

“Straightforward, easy to use Email Marketing”

⭐4.5/5, Peter A.

Opt-in Form Builder

EmailOctopus presents a versatile opt-in form builder, empowering you to generate varied forms, including pop-ups, embedded banners, and slide-ins. Once you choose your form format, each format offers five distinct templates.

  • Tailored Design and Content: Customize forms extensively through design and content adjustments. Configure display triggers like visitor entry, exit, or post-scroll, and even implement delays based on visitor activity.
  • Seamless Integration: After editing, effortlessly integrate the form into your website by copying and pasting the generated code.

User Review:

“I use it for my personal newsletter. It is easy to use and great for my needs. I integrated it with Dorik.”

⭐ 5/5, Ryan M.

Email Campaign Management

Email campaign management within EmailOctopus revolves around simplifying the process of creating, organizing, and executing effective email marketing campaigns.

  • List Segmentation: Efficiently categorize your subscribers into specific groups based on demographics, behavior, preferences, or engagement history. List segmentation enables targeted communication, ensuring that your emails reach the right audience with tailored content.
  • A/B Testing: Fine-tune your campaigns through A/B testing, where you can experiment with different subject lines, email content, or even send times to identify the strategies that yield the best results. This iterative approach helps optimize your email campaigns for maximum impact.

User Reviews:

“I appreciate the simplicity of campaign reports and automation, which are easy to set up.”

⭐ 5/5, Phillip B.

“Decent Platform For Mass Mailer Campaigns.”

⭐5/5, Sonali T.

Saufter: Get A Single View For All Support Tickets

Introducing Saufter, a meticulously crafted customer-centric platform that places your customers at the heart of your business!  By seamlessly blending self-service options and proactive support, this platform paves the way for unparalleled success.

Experience the sheer convenience of Saufter’s user-friendly interface, offering effortless access to all customer-related information in a single location. The path to personalized assistance has never been clearer, empowering your business to thrive by prioritizing customer requirements.

emailoctopus reviews

Key Features

  • Self-Service Empowerment: Grant users the autonomy to uncover solutions independently, fostering a sense of control over their queries.
  • Automated Workflows: Effortlessly streamline repetitive tasks through intelligent automation, thereby supercharging overall productivity.
  • Unified Information Hub: Effortlessly access a comprehensive view of customer details with a simple scroll, simplifying and expediting support procedures.
  • E-Commerce Automation: Facilitate hassle-free returns, exchanges, and order edits, culminating in elevated customer satisfaction and loyalty.
  • Order Monitoring Excellence: Provide 24/7 proactive order tracking support, ensuring an unruffled shopping journey for every customer.
  • Tailored SaaS Automation: Offer self-help solutions for diverse SaaS interactions, catering to an array of user demands.
  • Seamless Omnichannel Support: Establish consistent connections with customers across various platforms, culminating in a unified experience.
  • Effortless Integrations: Seamlessly integrate with renowned platforms such as Shopify, WooCommerce, Magento, Facebook, and more, streamlining your operations like never before.

Final Words

In wrapping up our journey through EmailOctopus, it’s clear that its accessible features cater to marketers of all levels

The platform’s user-friendly interface and responsive templates simplify campaign creation, while list segmentation and personalization enhance engagement. However, some users have noted limitations in automation and deliverability.

By leveraging its strengths and acknowledging its challenges, marketers can tap into its potential for creating impactful email campaigns that resonate with their audience.

Are you prepared to elevate your customer support and achieve unparalleled excellence?

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This innovative platform is dedicated to enhancing your Customer support capabilities, offering intelligent insights, and seamlessly integrating with your existing framework

Enhance your customer service, cultivate enduring relationships, and propel your business expansion. 

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