Easyship vs ShipStation: Which Tool Is Better For Your Business?

Easyship vs Shipstation

Last Updated: February 2024

Today, we’re diving into the Easyship vs ShipStation showdown to help you decide which tool is better suited for your e-commerce shipping needs.

According to a recent survey by eMarketer, 96% of online shoppers say that the shipping experience influences their decision to shop with a retailer.

So, selecting the right shipping platform is more crucial than ever. Let’s weigh the options and find the perfect fit for your business.

Easyship vs ShipStation – Quick Overview

Here’s a quick overview table comparing Easyship and ShipStation:

PricingFlexible plans with a free trial and exclusive shipping ratesVarious plans with a free trial and competitive pricing
E-commerce IntegrationsBigCommerce, eBay, Ecwid, Magento, Shopify, and more91+ e-commerce tools and marketplaces, including Amazon and eBay
Courier IntegrationsMultiple courier options with discountsPartnerships with various couriers and discounted rates
Shipping Tax ManagementTransparent tax calculationsRule-based tax setup
AnalyticsDetailed shipping analyticsComprehensive e-commerce analytics
Customer SupportEmail and live chat during business hoursEmail, phone, and live chat with extended support hours
BrandingCustomizable branding optionsCustom branding across multiple touchpoints
Shipping Tax ManagementTransparent tax calculationsRule-based tax setup

Also, read Easyship Review, Pricing, and Features

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Easyship vs ShipStation – Detailed Overview

1. User Interface (Final Winner – ShipStation, ⭐4.3/5, 18 Reviews)

    • Easyship: Easyship boasts a user-friendly interface that simplifies order management, making it easy for you to navigate and fulfill orders efficiently.
    • ShipStation: On the other hand, ShipStation offers an intuitive dashboard with customizable views, allowing you to tailor the interface to your specific shipping needs.

Winner: ShipStation

User Reviews

The user interface was very intuitive and easy to navigate.” – Catherine C, small business.

the user friendly-ness and interface won me over” – Stacey K, small business.

2. Shipping (Final Winner – ShipStation, ⭐4/5, 76 Reviews)

    • Easyship: Lets you customize your shipping preferences effortlessly. You can automate key aspects like courier selection, delivery preferences, package sizes, and product values, streamlining your shipping process.

It also automatically generates shipping labels, invoices, and customs paperwork, saving you time and hassle. Plus, if you’re in the crowdfunding game, Easyship Collect is tailored just for you, allowing you to offer convenient shipping upgrades to your customers.

    • ShipStation: When it comes to ShipStation, managing your orders has never been simpler. You’ll have access to all your orders at every stage of the process, ensuring you’re always in control. ShipStation lets you set up automation rules for shipping, making sure your packages are handled just the way you want.

Whether you need to split orders into multiple shipments or combine them into a single package, ShipStation gives you the flexibility you need. Generating labels for online orders from different couriers is a breeze; you can even batch-print labels, making your shipping tasks quick and efficient.

Winner: ShipStation

User Review

i have integrated it with my shopify website all orders gets synced and i can mass generate labels and print them in one go hassle-free” – Marty P, small business.

3. Branding (Final Winner – ShipStation, ⭐4.9/5, 5 Reviews)

    • Easyship: Easyship lets you send branded emails to your customers. You can easily add your logos, brand colors, and even a custom note to thank your valued customers. Plus, you have the option to create a dedicated tracking page that’s beautifully branded with your logo and colors, and you can add that same branding to your packing slips for a cohesive look.
    • ShipStation: With ShipStation, you can take branding to the next level. From branded landing pages to invoices, packing slips, SMS notifications, and return pages, every step of your customer’s journey can be tailored with your logo, custom colors, and even add your social media links.

Winner: ShipStation

User Review

Having the capability to personalize our shipping emails a Branded page is also a highly effective Branding tool. the ability of custom branded tracking pages so that the customer will see your brand from the initial purchase until your order is delivered at your door.” – Johnpaul W, small business.

4. Integrations (Final Winner – Both, Easyship – ⭐4.4/5, ShipStation, ⭐4.6/5)

Courier Integrations

    • Easyship: Easyship provides you with 250+ couriers to choose from, including options like Flat Export, DHL Express, UPS, USPS, SF Express, APC, SkyPostal, DHL eCommerce, Asendia, and Sendle. The best part? You can enjoy discounts of up to 91% off on select couriers, helping you save big on shipping costs.
    • ShipStation: On the flip side, ShipStation partners with a wide range of global couriers, such as USPS, UPS, FedEx, DPD, Stamps.com, etc. They offer access to discounted shipping rates as well, with savings of up to 84% on certain courier services. This ensures you have a multitude of courier options at your disposal, along with cost-effective solutions for your shipping needs.

Winner: Both

User Reviews

“Generally I’m quite pleased with it, it allows me to choose from a range of courier providers” – Louise Y.

“Also, we reduced the time it takes switching back and forth through other shipping carriers’ software to ship orders.” – Jeff M, small business.

E-commerce Integrations

    • Easyship: Easyship seamlessly integrates with popular e-commerce platforms like BigCommerce, eBay, Ecwid, Magento, Shopify, Shopify Plus, etc., simplifying your shipping process and order management.
    • ShipStation: In contrast, ShipStation offers integration with a vast array of 91 e-commerce tools and marketplaces, including heavyweights like Amazon, eBay, Walmart, Klaviyo, and Constant Contact.

Winner: Both

User Reviews

Easyship’s seamless e-commerce integration helped us to achieve efficient fulfilment and great customer satisfaction.” – Hazel W.

Its an essential tool for e-commerce that continually improves our efficiency and profitability.” – Cindy R, small business.

5. Shipping Tax & Duty (Final Winner – ShipStation, ⭐4.5/5, 5 Reviews)

    • Easyship: Easyship gives you transparent and detailed tax calculations, helping you understand the tax implications of each shipment. Thus you can charge your customers accurately for shipping taxes in compliance with tax regulations and prevent any surprises down the road.
    • ShipStation: Whereas, ShipStation simplifies the process by allowing you to set up tax rules according to your business requirements. You can configure tax rates based on factors like location, product type, or customer group.

Winner: ShipStation

User Review

It is connecting with the carriers and making it very easy to get international docs into the hands of the proper authorities so that shipments to customers are not held up in customs.” – Dustin T, small business.

6. Analytics (Final Winner – Both, Easyship – ⭐4.5/5, ShipStation, ⭐4.5/5)

    • Easyship: Easyship provides you with detailed shipping analytics that includes key metrics like shipping costs, delivery times, and shipping destinations. This allows you to track the efficiency of your shipping operations and make data-driven decisions to optimize your processes.
    • ShipStation: ShipStation, on the other hand, offers comprehensive e-commerce analytics that goes beyond shipping. You can analyze sales data, order trends, and customer behavior in addition to shipping-related metrics.

Winner: Both

User Reviews

Its easy to use, has great analytics and decent pricing” – Craig S.

we find that we get better analytics w/Shipstation than our website (via Squarespace) provided on units sold” – Jennifer S, small business.

7. Support (Final Winner – Both, Easyship – ⭐4.1/5, ShipStation, ⭐4.6/5)

    • Easyship: Easyship extends customer support through email and live chat. They are available during standard business hours, typically from 9 AM to 6 PM, Monday through Friday, based on your time zone.
    • ShipStation: ShipStation serves a variety of support options, including email, phone, and live chat. Their support hours are from 7 AM to 9 PM CST on weekdays and from 10 AM to 6 PM CST on weekends.

Winner: Both

User Reviews

Sending custom boxes of product from our office across the world has been so smooth, especially with the help of Easyships customer support team.” – Eric R, mid-market.

The chat feature is probably my favorite Support option because it allows me to continue with my work while being assisted.” – Catherine C, small business.

8. Software Pricing

Easyship Pricing

    • Free Plan: 14 days free trial with any paid plan. 
    • Plus Plan: $29 per month (monthly) or $23 per month (annually).
    • Premier Plan: $69 per month (monthly) or $55 per month (annually).
    • Scale Plan: $99 per month (monthly) or $79 per month (annually).

All Easyship plans provide access to exclusive shipping rates of up to 91% off.

Easyship vs Shipstation
Source: easyship.com
User Review

Definitely take the time to compare your current pricing and the Easyship options. I found it to be very time saving and money saving to switch over for a large majority of our shipments.” – verified user, small business.

ShipStation Pricing

    • Starter Plan: $9.99 per month. Allows up to 50 shipments. Affordable for small businesses. 30-day free trial available.
    • Bronze Plan: $29.99 per month. Handles up to 500 shipments. Ideal for growing e-commerce ventures. 30-day free trial available.
    • Silver Plan: $59.99 per month. Ships up to 1000 shipments. Great for mid-sized businesses. 30-day free trial available.
    • Gold Plan: $99.99 per month. Accommodates up to 2000 shipments. Suitable for businesses with higher shipping needs. 30-day free trial available.
    • Platinum Plan: $149.99 per month. Processes up to 5000 shipments. Perfect for large-scale operations. 30-day free trial available.
    • Enterprise Plan: Tailored for your specific requirements at $229.99 per month, with support for up to 7500 shipments. 30-day free trial available.
    • High Volume: Custom pricing for unlimited shipments, ensuring scalability for your booming business. 30-day free trial available.
shipstation pricing - Easyship vs Shipstation
Source: shipstation.com
User Review

Pricing is very reasonable and the shipping discounts allow you to save on shipments from day one.” – Daryl A, small business.

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Easyship vs ShipStation – Choose wisely

In conclusion, the choice between Easyship and ShipStation hinges on your unique business needs. And, for a comprehensive e-commerce solution, don’t forget to explore Helplama Helpdesk, offering a 15-day free trial to elevate your customer support.

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