• Automated Outreach Sequence – With this feature, you can drive deeper engagement with a prospect to add to the sales pipeline.
• CRM Synchronization – Assists you in synchronizing data with your existing CRM.
• Real-time Notifications – Alerts you when a targeted account is visiting your website or moving forward in your sales pipeline.
• Key Account Timelines – Assists you in staying up to date on the latest developments on specific accounts.
• Lead Scoring – It is the method by which the value of a lead is assessed based on their interest in your products and services.
• Custom properties – Allows you to link specific data points to contacts, companies, and deals.

Drift Vs Hubspot Conversations: Pricing Comparison

So, far we have gone through the features of Drift and Hubspot Conversations. Now, let’s have a look at the pricing structure of both these tools:

Drift Pricing Structure

Drift offers completely customized pricing plans as per your business needs. However, to start with, you can go for their free version with limited features. To avail of their full features, you can choose from their pricing plans coming under 3 tiers- Premium, Advanced, and Enterprise plans.

All these plans include assistance from a customer success manager, strategy reviews, onboarding assistance, and chat support. 

It also has a separate plan tailored for startups. Under this plan, even though you can have unlimited contacts, only 10 free seats are allowed. 

Want to know more about the detailed pricing breakdown of Drift? Then, go through our post on Drift Pricing: Which Plan Is Best For You? (Complete Breakdown)

Hubspot Conversations Pricing Structure

As this is HubSpot’s shared inbox for managing customer conversations, the pricing is equivalent to HubSpot’s pricing.

Initially, they offer a 14-day free trial. After that, instead of a free version, they offer some free tools for sales, marketing, and service teams. However, these free tools only have limited features, For more advanced features, you can opt for their paid versions categorized as follows:

• Starter – $45/ month
• Professional – $800/month
• Enterprise – $3200/month

Have more questions? Then please go through our post on Hubspot Pricing: Which Plan Is Best for You? (Complete Breakdown).

Drift Vs Hubspot Conversations: Is There A Clear Winner?

After all, these comparisons, have you got a one-word answer for this? Most probably, the answer would be no. Because both are jam-packed with a lot of features. Furthermore, the suitability of either of these will be largely decided by your business model.

However, consider the following points to make a better decision:

• Hubspot conversations has an equal focus on support, marketing, and sales features. However, if you are more into a sales platform, Drift may be the better choice.
• When it comes to chatbots, the chat flows of Hubspot are limited compared to those of Drift.
• On comparing the pricing structures, it is clear that the pricing plans of Drift are not so transparent, whereas Hubspot Conversations has a clear-cut pricing structure.

Bottom Line: 

Since both HubSpot Conversations and Drift offer similar features, it is a confusing decision to choose between the two. However, based on the feature comparisons we’ve done thus far, it shouldn’t be too difficult if you’re clear about your business requirements.

Additionally, if you want to improve the efficiency of your customer service team, equip them with Helplama Helpdesk. With its live chat, automated workflows, and many advanced features, your team could easily support your customers. Furthermore, they also provide customized pricing plans.

So, what are you waiting for?

Start Your Free Trial Now!