Helplama Helpdesk offers a best-in-class customer complaints management system that easily captures all customer complaints from multiple channels including email, live chat, social media, and the help center.
Easy Help Center Integration
Our customer complaints management system organizes knowledge and empowers customers and agents with that information.
Automate The Collection of Reviews
Helplama Helpdesk is the ONLY customer complaints management system that aims to win customer trust. It identifies happy customers and automates the collection of Google reviews, Trustpilot reviews, and user-generated videos that you can use for your social media content.
Automate Agent Training, Saves You $1000’s!
Are you looking to expand and scale SaaS support operations? Find, test, and train new agents from our marketplace part-time or full-time.