Helplama Helpdesk offers best-in-class complaint management software. You can easily capture all customer complaints from multiple channels including email, live chat, social media, and the help center.
Our help center software organizes knowledge and empowers customers and agents with that information.
Helplama Helpdesk is the ONLY helpdesk that aims to do just that. It identifies happy customers and automates the collection of Google reviews, Trustpilot reviews, and user-generated videos that you can use for your social media content.
Are you looking to expand and scale SaaS support operations? Find, test, and train new agents from our marketplace part-time or full-time.