“According to a recent E-commerce returns statistics study over 85% of customers who returned a product opted for an exchange or a refund according to
If you’re running an online store on Shopify, you know how important it is to provide excellent customer service to keep your customers happy and
“A recent Superoffice study showed that 45.9% of businesses have set the customer experience as their top priority for the next 5 years.” And, that
Welcome to the world of eCommerce, where the shopping experience is everything.In today’s fast-paced world, customers expect nothing less than a seamless and hassle-free shopping
Looking for the best BoldDesk alternatives for your help desk software needs? We have got you covered. In this article, we have compiled a list
“The year 2022 saw a significant increase in e-commerce sales, reaching $1.3 trillion, which consequently led to online returns exceeding $212 billion.” – showed in
Looking for the top Shopify help desk software to improve your store’s customer support? With so many options available in the marketplace, it can be
In today’s fast-paced world, customers expect a seamless and hassle-free shopping experience. They want quick access to information, easy navigation, and immediate responses to their
Returns management is an integral part of any eCommerce business. In fact, a whopping 33 percent of repeat consumers would choose to abandon a retailer
In ecommerce, handling customer service queries manually becomes hectic as your business scales. Additionally, your customer service response times and the cost also increase. And