Gorgias is one of the leading helpdesks in the field of eCommerce. Gorgias’s help desk software quickly gained popularity in the eCommerce world because of its

When we talk about some of the best helpdesk software, Freshdesk, the fourth most popular ticketing system, does pop up in that conversation. Freshdesk has

If you are looking for a Kustomer alternative, you have shown up at the right place. 96% of customers say customer service plays a key

https://www.youtube.com/watch?v=0cgapMO_byw When it comes to customer service solutions for your business, Zendesk is one of the names you may have heard, and why not? Because

https://www.youtube.com/watch?v=0cgapMO_byw Looking for a Hubspot alternative to improve your customer service experience? Read on. While Hubspot leads the CRM market with a 31.6 percent share,

If you’ve been looking for customer service solutions, you’ve probably heard of Helpscout. Helpscout is an all-in-one customer service platform used by over 12,000 businesses.

GrooveHQ is one of the popular customer service tools built for customer email management. Groove can be a good tool for your team if you

With rapid digitization, online shopping is growing at a blistering speed. Especially after the pandemic, the shift toward online shopping has increased at an even

https://www.youtube.com/watch?v=0cgapMO_byw If you’ve been on the lookout for a tool that helps with managing customer inquiries or one that offers collaborative solutions, chances are you’ve

Atlassian Confluence is one of the most popular knowledge management and collaboration tools available, and for good reason. Atlassian Confluence offers a comprehensive suite of