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How Does Zendesk Merge Tickets

How Does Zendesk Merge Tickets

A Customer support system is designed to resolve your user issues completely. And for that reason, most companies employ help desk services to handle customer requests in the form of tickets. One of the major features of the service desk is the ticketing system that...

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Top 6 Shopify POS Apps For Your Store

Top 6 Shopify POS Apps For Your Store

If you are looking for a Shopify POS App to increase your sales for your business, you are at the right place. Nowadays, many companies prefer to expand their business with physical stores as well as eCommerce stores. However, synchronizing online and in-store orders...

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10 Chat Bots for Customer Service You Should Check Out

10 Chat Bots for Customer Service You Should Check Out

Are you looking for some intelligent support tool to incorporate into your customer service model to ease your service team’s time and effort? Check out here we are discussing 10 chatbots for customer service that are AI-integrated and smart to provide automated...

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How To Maximize Your Knowlege Base With Zendesk

How To Maximize Your Knowlege Base With Zendesk

Did you know 51% of customers prefer support through a knowledge base?  A knowledge base is a portal through which your customers can self-serve themselves. It provides quick and insightful knowledge against queries raised by your consumers. It usually consists of the...

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Top 10 Shipping Label Apps in Shopify For Your Store

Top 10 Shipping Label Apps in Shopify For Your Store

If you are looking for a Shipping Label App for your Shopify store, you are at the right place. According to a recent survey by Statista.com, 36% of people leave their cart abandoned due to slow shipping methods. So finding the best shipping label app that takes care...

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Top 5 Photo Gallery Shopify Apps in 2022 [Tried & Tested]

Top 5 Photo Gallery Shopify Apps in 2022 [Tried & Tested]

A Shopify photo gallery is key for any store to entice shoppers and boost sales. If you’re looking for a Shopify gallery app, we can help you with it. Researching and selecting the best Shopify image gallery app can be overwhelming for you as a store owner. That’s why...

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How to Add Ticket Types To Zendesk

How to Add Ticket Types To Zendesk

Zendesk is a software specially built to help your customer support team. It allows you to store customer complaints in the form of tickets. These tickets can further be categorized into 4 different pre-set ticket types: Service Request Ticket Incident Ticket Problem...

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