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Top 6 Cheapest Cost-Effective Help Desk Systems in 2022

Top 6 Cheapest Cost-Effective Help Desk Systems in 2022

Customer service expectations are shifting, with customers demanding faster, more responsive service across all channels and on any device. Nowadays, a quick problem resolution can mean the difference between a good and a bad customer experience. In fact, 90% of...

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What Exactly Is an Internal Help Desk Ticketing System?

What Exactly Is an Internal Help Desk Ticketing System?

Employees love (need) to raise tickets. They do so to report system issues, request software upgrades, inquire about policies, travel reimbursements, communicate security threats, and so on. Statistically speaking: 19% of an employee’s time is used in searching and...

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How to Evaluate Loyalty Program’s Value Proposition

How to Evaluate Loyalty Program’s Value Proposition

Standing out from the competition is becoming more important than ever for e-commerce brands. In the post-pandemic scenario, customers are willing to experiment more often, and brands will need to put in more effort to keep them coming back. The key question to ask...

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5 Essentials to Get Your Warehouse Ready for eCommerce

5 Essentials to Get Your Warehouse Ready for eCommerce

According to a recent Forbes study, eCommerce popularity was expanding before the pandemic, but COVID-19 fastforwarded its growth by as much as 4 to 6 years. While the increase in online sales was amazing, it came with its own set of problems though. The organization...

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