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COVID-19 and Digital Economy
Top 6 Cheapest Cost-Effective Help Desk Systems in 2022
Customer service expectations are shifting, with customers demanding faster, more responsive service across all channels and on any device. Nowadays, a quick problem resolution can mean the difference between a good and a bad customer experience. In fact, 90% of...
What is Fear of Missing Out Phobia (FOMO) & How to Overcome It?
Do you find yourself picking up your phone every other minute to check for updates or to respond to every notification? If yes, you may have the fear of missing out (FOMO). While it's exciting to know that your friends are attending a party or vacationing in a...
What Exactly Is an Internal Help Desk Ticketing System?
Employees love (need) to raise tickets. They do so to report system issues, request software upgrades, inquire about policies, travel reimbursements, communicate security threats, and so on. Statistically speaking: 19% of an employee’s time is used in searching and...
![Why Companies Should Convert Employees Into Brand Advocates [Survey]](https://helpdesk.helplama.com/wp-content/uploads/sites/7/2022/07/why-companies-need-to-convert-employees-into-brand-advocates--400x250.png)
Why Companies Should Convert Employees Into Brand Advocates [Survey]
8 in 10 people use social media at work. Employee downtime is bad for an organization, isn't it? Maybe yes or no. Yes, social media can distract people from work but it can also be an opportunity for a company to get more referral leads if the company converts its...
E-learning Statistics That Prove The Significance of E-learning For Companies!
It's no secret that technology has changed the way people teach and learn. Learning is no longer limited to traditional methods, and the majority of learning is now digital. Mobile devices, virtual learning systems, and online courses are just a few of the digital...
![User-Generated Content Moderation Guide – Helplama [Infographics]](https://helpdesk.helplama.com/wp-content/uploads/sites/7/2022/07/user-generated-content-moderation-400x250.jpg)
User-Generated Content Moderation Guide – Helplama [Infographics]
User-generated content is undoubtedly one of the best ways to reach consumers. That's because a significant proportion - 72% of consumers trust user-generated testimonials as much as peer recommendations. However, sharing and posting user-generated content carries a...
How to Evaluate Loyalty Program’s Value Proposition
Standing out from the competition is becoming more important than ever for e-commerce brands. In the post-pandemic scenario, customers are willing to experiment more often, and brands will need to put in more effort to keep them coming back. The key question to ask...
5 Essentials to Get Your Warehouse Ready for eCommerce
According to a recent Forbes study, eCommerce popularity was expanding before the pandemic, but COVID-19 fastforwarded its growth by as much as 4 to 6 years. While the increase in online sales was amazing, it came with its own set of problems though. The organization...