Customer Service Blog

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customer service response time
Reduce Customer Service Response Time In 7 Efficient Ways
Last Updated: February 2024 One of the cardinal rules of good customer service is responding to customers...
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ServiceNow Alternatives
8 Proven Tips for Conversational Customer Service in 2023
Last Updated: February 2024 Over half (54%) of customers have higher expectations for customer service...
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professionalism in customer service
Why is Professionalism Important in Customer Service?
Last Updated: February 2024 “You never get a second chance to make a first impression.” – Will...
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Vision Helpdesk Alternatives
Why Customer Service Should Be at the Core of Your Growth Strategy?
Last Updated: February 2024 As the adoption of digital channels has skyrocketed, businesses that take...
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Customer-service-best-practices
7 Must-have Customer Service Essentials in 2023
Designing a beautiful product, marketing it, and generating sales is just the first stage of customer...
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Eight-Phrases-that-Transform-Your-Customer-Service
Nine Phrases to Transform Your Customer Service From Good to Awesome
Last Updated: February 2024 Regardless of which industry you are working in, customer experiences can...
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proactive customer service
Why Do Companies Need To Be Proactive In Customer Service?
Last Updated: February 2024 Proactive customer service, a pivotal aspect of brand competition, aids differentiation...
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customer service stats
50+ Customer Service Stats [Outsourcing, Loyalty, and Automation]
Last Updated: February 2024 Customer service is a thing that keeps evolving, so do customer expectations. Traditional...
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Poor customer service
How Consumers React To Poor Customer Service [Survey]
Last Updated: February 2024 The impact of poor customer service cannot be overstated. It can lead to...
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