Last Updated: April 2024
Are you looking for alternative order tracking solutions to enhance your business operations? In this article, we will explore the six best Track123 Order Tracking Upsell alternatives that can provide you with robust features and a seamless tracking experience.
With 59.3% of customers reporting that real-time order tracking has a positive impact on their brand loyalty, it’s crucial to choose the right platform for your tracking needs. So, let’s dive into these alternatives and find the perfect fit for your order tracking requirements.
Table of Contents:
What You Should Look For in an Order Tracking Application
When choosing an order tracking application, there are several key factors to consider that can greatly impact your business operations. Let’s explore what you should look for in an order tracking application:
- Reliable and Up-to-Date Tracking Updates: 87.4% of consumers say that real-time order tracking makes their shopping experience enjoyable. Thus, look for an application that provides real-time tracking information, ensuring transparency and trust with your customers.
- Customizable Tracking Notifications: 71% of customers expect businesses to deliver personalized experiences. So, choose an application that allows you to personalize and tailor tracking notifications to match your brand’s voice and style, enhancing customer engagement.
- Integration Capabilities: Look for an application that integrates smoothly with your existing systems such as e-commerce platforms or customer relationship management (CRM) software, streamlining your workflow and minimizing manual tasks.
- Multi-Carrier Support: Consider an order tracking application that supports multiple carriers to provide flexibility and convenience for your customers. This feature ensures that you can track shipments regardless of the shipping service provider used, improving the overall tracking experience.
- Analytics and Reporting: Opt for an application that offers robust analytics and reporting capabilities. This allows you to gain insights into your order fulfillment process, identify trends, and make data-driven decisions to optimize your operations and improve customer satisfaction.
Also, read: 12 Top Analytics Apps for Shopify
Top 6 Track123 Order Tracking Upsell Alternatives & Competitors
1) Saufter
Features
- Track Order Status: Easily track the status of your buyers’ orders in real-time and send timely updates on the delivery progress.
- Automated Order Monitoring: Monitors your orders 24×7 and sends alerts if a delivery delay or any other issue is detected. This enables you to proactively resolve the situation before the purchhaser registers a complaint.
- Automate E-commerce Workflows: Such as returns/ exchanges, anti-refund strategies, order modifications, and address updates.
- View Entire Order History: Get a complete view of your customers’ entire order history to deliver personalized customer service.
- Live Chat + Knowledge Base: Combine live chat functionality with the knowledge base to enable your consumers to find answers to their queries quickly and efficiently right from the chat.
- Smart Reports and Insights: Access analytical reports and actionable insights in relevance to your business performance, customers, agents, sales, self-service, eCommerce workflows, and so on.
2) Omega ‑ Order Tracking
Rating: ⭐ 4.9/5
Pricing: Free; paid plans begin at $9.99/month
Omega – Order Tracking is a powerful solution that allows you to efficiently track and manage your orders from start to finish. With its user-friendly interface and robust features, it simplifies the order tracking process and enhances customer satisfaction.
Features
- Automated Notifications: Automatically send timely notifications to your customers regarding order updates, such as shipment confirmation, delivery delays, and successful deliveries, keeping them informed every step of the way.
- Order History and Insights: Access a comprehensive order history and gain valuable insights into order patterns, delivery performance, and customer behavior.
- Courier Masking: Hide the courier information from your customers, maintaining confidentiality while still providing accurate tracking updates.
- Product Upsell: Leverage order tracking notifications as an opportunity to showcase related products or special offers.
- Keyword Blacklisting: Filter out specific keywords or phrases from order tracking notifications to prevent sensitive information from being exposed.
Recommended: 6 Top Omega Order Tracker Alternatives
3) 17TRACK Order, PayPal Tracking
Rating: ⭐ 5/5
Pricing: Free; pricing plans start at $9/month
Are you tired of constantly checking multiple platforms to track your orders and PayPal transactions? Look no further! With the 17TRACK Order, PayPal Tracking app, you can easily keep tabs on all your shipments and payments in one convenient place.
Features
- Multi-Language Support: Supports multiple languages, including English, Chinese, and more.
- Self-Service Tracking Page: Empower your customers with a self-service tracking page where they can effortlessly enter their tracking numbers and obtain real-time updates on their shipments.
- Triggered Email Notifications: Automatically send timely and personalized email notifications to customers at various stages of the order tracking process.
- Buyer Protection: Provide added assurance with buyer protection features, offering safeguards and resolution options in case of lost or damaged shipments.
4) AfterShip Order Tracking
Rating: ⭐ 4.7/5
Pricing: Begin from $11/month; a free plan is also available
AfterShip Order Tracking is a comprehensive tracking solution that enables you and your customers to effortlessly track shipments across 1100+ carriers worldwide. Plus, AfterShip tracks over 6 billion shipments each year, ensuring reliable and accurate information for users.
Features
- Branded Tracking Page: Create a customizable and branded tracking page to showcase your logo, colors, and messaging.
- Email and SMS Notifications: Automatically send personalized email and SMS notifications to customers, keeping them informed about the status of their orders.
- Import & Export: Import tracking numbers in bulk or via CSV files, saving time and effort. It also provides an export feature to easily extract shipment data for further analysis or sharing with other stakeholders.
- Built-in Analytics: Shares valuable insights into shipment status and on-time performance. Also, you can track delivery performance metrics, identify potential bottlenecks, and make data-driven decisions to optimize your shipping operations.
5) Parcel Panel Order Tracking
Rating: ⭐ 5/5
Pricing: Starts from $9/month; 7-day free trial & free plan are available
Parcel Panel Order Tracking allows you to efficiently monitor and manage your shipments. With real-time tracking updates, it lets you keep customers informed about their package status, ensuring a smooth and transparent delivery experience.
Features
- Automated Shipping Notifications: Provides automated shipping notifications to keep customers informed about the status of their packages.
- Branded Tracking Page: Create a branded tracking page that reflects your brand identity.
- Upsell System: Parcel Panel offers an upsell system, allowing you to promote additional products or services to customers during the tracking process.
- Powerful Analytics: Receive analytical reports about shipment data, delivery performance, customer behavior, and more.
- Hide All Chinese Origin: Allows you to hide all Chinese origin details with a single click.
6) TrackingMore ‑ Order Tracking
Rating: ⭐ 4.8/5
Pricing: Free; paid plans start from $1.5/month
TrackingMore – Order Tracking is another alternative to Track123 Order Tracking Upsell that provides robust tracking capabilities and a seamless customer experience. With a high customer satisfaction rate of 4.8/5 (based on user reviews), it offers an efficient solution for order tracking needs.
Features
- Multi-carrier Support: Track shipments from over 1000+ carriers worldwide, ensuring compatibility with various shipping providers and offering comprehensive tracking information.
- Branded Tracking Page: Customize the tracking page with your brand logo, colors, and personalized messages with the visual editor.
- Product Recommendations: Boost your customer engagement and drive repeat purchases by displaying relevant product recommendations on the tracking page.
- Detailed Delivery Report: Gain insights into delivery performance with a detailed report that provides information on delivery success rates, transit times, and any potential issues or delays.
- CSV Export: Easily export tracking data in CSV format, enabling seamless integration with other systems, analysis of shipping trends, and streamlined management of order fulfillment and customer support.
Conclusion
In conclusion, when it comes to finding alternatives to Track123 Order Tracking Upsell, you have a variety of options to choose from. Each alternative offers its own unique features and benefits, allowing you to find the order tracking solution that best fits your business needs.
Remember, 90% of purchasers want to track their orders. So, consider the advanced tracking features, integrations, and user-friendly interfaces offered by these alternatives.
Among all the listed software, Saufter stands out as the best Track123 Order Tracking Upsell alternative with advanced automation like 24/7 order monitoring and eCommerce workflows. Plus, its customer support features let you resolve any of your buyers’ issues efficiently.
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