Last Updated: April 2024
Looking for a Shopify order management system? Managing orders on Shopify can be a daunting task, especially for growing businesses.
With an increasing number of orders, it becomes challenging to keep track of inventory, fulfill orders on time, and provide excellent customer service.
That’s where order management systems come in handy. They automate the process, making it easier to manage orders, track inventory, and even generate reports.
In this article, we’ll explore the 5 best Shopify order management systems to help streamline your fulfillment process and improve your customer experience.
1) Order Desk
Rating:⭐4.7/5
Pricing: Paid plan starts at $20/month with a 30-days free trial.
With Order Desk, you can take advantage of rule builder and integrate with hundreds of services including shopping carts and marketplaces, print-on-demand fulfillment partners, shipping companies, CRMs, and more.
Features
- Customizable Workflow – With a completely customizable workflow, you can tailor your order fulfillment process to fit your unique business needs.
- Automate your Orders – You can automate your orders with this powerful rules engine, which will become your new secret weapon.
- Custom Exports – You have the freedom to generate CSV exports in any format that suits your needs.
2) Order Management-Trackeasy
Rating:⭐5/5
Pricing: Paid plan starts at $14.99/month with a 14-days free trail.
With Order Management-Trackeasy, you can easily track the live status of your order preparation and delivery without any manual communication or paper slips.
Features
- Custom Alerts – With the ability to set new order alarms and up to 7 different order stages, you can create a custom notification system that will keep you informed about your order’s progress.
- Product Reports – Get product-wise preparation reports, which will provide you with detailed information about the preparation process of each item in your order.
- Multi-User Access – You can give access to other members of your team and ensure that everyone is on the same page when it comes to order tracking and management.
3) Extensiv Order Manager
Rating:⭐4.5/5
Pricing: Paid plan starts at $1000/month
As a user, you can utilize Extensiv Order Manager, formerly known as Skubana, to easily manage your orders and inventory across multiple sales channels.
Features
- Processing Tools – To further optimize your order management process, you can use processing tools to automate various order processing tasks.
- Control Inventory – With warehouse and 3PL partner integration, you can easily control and replenish your inventory levels.
- Track Shipping – Orderbots and order routing tools enable you to integrate and track shipping for your orders. These tools can automatically select the best carrier for your orders based on various criteria, such as shipping speed, cost, and destination.
- Forecast Demand – Integrated inventory automation tools enable you to forecast future demand for your products. These tools can analyze your past sales data and other relevant data points to predict future demand for your products.
- Centralize Insights – To gain a comprehensive view of your business operations, you can centralize your insights and visibility using real-time dashboards and aggregated data.
4) ShipStation
Rating:⭐3.8/5
Pricing: Paid plan starts at $9.99/month with a 30-days free trial.
You don’t have to spend a lot of money or waste your time on shipping anymore.
You can easily print all your shipping labels for the day with just a few clicks. ShipStation can help you create a great delivery experience that your customers will appreciate.
Features
- Order Management -You can effortlessly handle all your orders in a single location by syncing orders from different marketplaces, selling channels, ERPs, and other platforms.
- Automation – With helpful features such as tagging, splitting, and batching, you can easily cut down on the number of hours you spend on daily tasks.
- Exceptional Experience – Enhance your customers’ experience by providing personalized emails, SMS, and tracking that reflects your brand.
5) ShipBob Fulfillment
Rating:⭐4.4/5
Pricing: Free.
When you place an order online, ShipBob ensures that it is picked, packed, and shipped on the same day, according to the delivery speed of your choice.
If you have B2B/Wholesale orders, ShipBob can help you manage the retailer compliance, including EDI documents.
Features
- Omnichannel Fulfillment – With a unified platform, you have the ability to oversee inventory and orders across multiple channels such as Amazon, Walmart, Facebook, Google, Etsy, eBay, and several others.
- B2B Fulfillment – You can easily integrate with retailers for automated wholesale and retail workflows using EDI, and generate packing slips that comply with their standards.
- Return Management – Returns Management: ShipBob offers a comprehensive returns management system. Clients can easily manage returns, refunds, and exchanges, helping them build better customer relationships.
- Order Tracking – As a ShipBob client, track the status of your orders in real-time. You are provided with up-to-date information about your customers’ orders.
6) Saufter
Rating:⭐5/5
Pricing: Custom Pricing
If you’re looking for a hassle-free way to keep tabs on your order, look no further than Saufter’s user-friendly tracking system.
With this system, you’ll always be in the loop about your order’s progress, from the moment it’s processed to the moment it’s delivered.
Features
- 24/7 Order Monitoring – With Saufter, you can benefit from an automated scanning system that checks your orders every day.
- Order Shipment Tracking – Keep tabs on your order with ease through this tracking feature, which generates a unique tracking number just for you.
- Automate returns/exchanges/refunds – Saufter’s system allows your customers to effortlessly choose the products they want to return or exchange and then guides them through the return process based on your business policies.
- Omnichannel support – Connect with your customers across multiple channels, including email, social media, and chat.
- Customizable Workflows – With Saufter, you have access to prebuilt automation workflows that can save you valuable time and enhance your customer support experience.
- Automated Resolution – This system understands the location of your order and offers assistance accordingly. By analyzing key metrics, it determines the best course of action for your to take, ensuring a quick resolution to your delivery issue.
Conclusion
In conclusion, inventory management is an essential aspect of running a successful e-commerce business, and the right Shopify inventory management system can make all the difference.
In addition, If you are looking for a customer service automation solution, Saufter is definitely worth considering.
Their Helpdesk software offers AI-suggested replies, an efficient ticketing system and detailed performance reports for your agents.
Sign up today and experience Saufter benefits firsthand. Take advantage of their 15-days free trial and 6-month free credit offer to optimize your workflow and productivity.
