Best Shipping Policy Templates For Your Shopify Store

Table of Contents
shipping policy template shopify

Last Updated: June 2024

Are you running a Shopify store and in search of the perfect shipping policy templates? Look no further! Your quest for a seamless and customer-friendly shipping policy ends here. 

There’s no denying that building trust with online shoppers is a paramount method for increasing a store’s order volume. In this scenario, establishing a comprehensive Shipping Policy can significantly contribute to achieving this objective. 

This approach is widely recognized as a vital strategy within the realm of eCommerce businesses. 

Get ready to enhance your online store’s credibility and boost customer confidence with these handpicked shipping policy templates.

The Significance of eCommerce Shipping Policies

Curious about the significance of shipping policies? Discover why having one for your online store is essential.

1.  Clear Shipping Process Details for Customers

When customers seek shipping information, policies provide insights into costs, options, processing times, payment methods, and delivery schedules. This anticipates queries, minimizes complaints, and fosters informed orders.

2. Enhances Store Credibility and Trustworthiness

A comprehensive shipping policy showcases legitimacy, reliability, and transparency, building crucial trust. Transparent delivery insights can elevate repeat purchases by up to 47%.

3. Covers Essential Store Guidelines and Business Protection

Beyond shipping specifics, these policies spotlight critical areas like returns, damages, exchanges, and international dealings. Roughly 60% of online shoppers review return policies before ordering, offering potential profit assurance.

4. Cultivates Customer Loyalty

A detailed shipping policy encourages new buyers to take action, and ongoing refinement of your Shopify shipping policy boosts customer loyalty. This factor dictates whether a first-time buyer transforms into a loyal customer.

Shipping Policy Templates Shopify Theme

These templates are like starting points that you can adjust to create shipping policies that match your Shopify store.

Whether you’re just starting out or in the process of setting up your eCommerce website, this section presents a selection of top-notch, ready-to-use Shopify shipping policy template samples sourced from various Shopify themes. 

1. Toy Theme Shipping Policy Template

Derived from the toy-focused Shopify theme, this shipping policy template focuses primarily on returns and refunds. It covers non-returnable items, return expenses, return validity, and refund particulars.

The concise shipping details include specifics about shipping payments and expected exchange timelines.

Key Takeaway: This template excels in spotlighting specific policy sections, particularly refunds.

Template Link

2. Vibrant Theme Shipping Policy Template

Derived from the lively Shopify theme, this template succinctly delivers key points about shipping and returns policies while remaining informative.

It succinctly addresses shipping limitations, estimated delivery times, shipping expenses, and return instructions.

Key Takeaway: Ideal for stores selling a single product type within a specific region.

Template Link

3. Pantry Theme Shipping Policy Template

The pantry-themed Shopify template for shipping policies delivers direct and concise content. The details are found in the footer of the homepage, primarily covering shipping destinations and eligible shipping hours.

Key Takeaway: This is suitable if you’re currently limited to shipping within your local area.

Template Link

4. Fashion Theme Shipping Policy Template

Housed under the minimal eCommerce website category within Shopify themes, the fashion-themed template features a return policy link in the footer

This link leads to an extensive shipping policy page detailing directions, eligibility, reasons, and processing times for package returns.

Key Takeaway: An elegant template designed to keep the spotlight on your products

Template Link

5. Snowboards Theme Shipping Policy Template

Part of the venture-themed Shopify website template, the snowboards theme includes essential policy page links in the footer’s support section. 

These encompass terms and conditions, a privacy policy, and a return policy. Each policy boasts comprehensive shipping details and timelines.

Key Takeaway: A valuable choice for stores with extensive product catalogs, providing detailed shipping information for diverse target markets.

Template Link

Best Shopify Shipping Policy Page Examples

To provide you with valuable insights, here are some outstanding examples of shipping policy pages.


MFMG, which stands for Makeup For Melanin Girls, is a cosmetics brand championing inclusivity for those with deeper skin tones. 

Their shipping policy page adopts an overarching FAQ approach, addressing queries about shipping schedules, processing, expenses, returns, and payment particulars.

2. Package-Free

Package Free, an eco-conscious eCommerce brand, is dedicated to enhancing the planet’s cleanliness by offering package-free beauty and household items. Their Shopify shipping policy page is a prime instance of utilizing a Q&A format for a legal policy page. 

Easily accessible from the footer, this page supplies clear responses to questions concerning free shipping, package handling, estimated delivery durations, and international shipping specifics.

3. Hiut Denim

Hailing from the U.K., Hiut Denim is an online store specializing in global jeans delivery. Their shipping information page is characterized by its user-friendliness, clarity, and comprehension. 

Notable components covered encompass available shipping alternatives, delivery timeframes, processing periods, returns, and refunds.

4. Terre Bleu

Based in Ontario, Terre Bleu is an eCommerce haven for lavender-infused products. Their shipping and returns policy succinctly furnishes customers with vital insights into existing shipping constraints, processing times, and instructions for initiating a return.

5. Bailly

Bailly, a vegan natural-oil perfume eCommerce brand, primarily serves North America. This essential shipping detail is clearly articulated on their refund policy page.

Additionally, their policy includes pivotal shipping particulars such as order processing durations, tracking guidelines, and a returns handbook. For further shipping details on delivery times and free shipping, their FAQ section proves informative.

6. Bean Box

Bean Box, in partnership with Seattle’s premier independent coffee roasters, is dedicated to delivering high-quality, freshly roasted coffee to customers. 

Their FAQ section addresses international and domestic delivery inquiries, accompanied by an additional FAQ that elaborates on this process for their customers.

7. Bonlook

Bonlook, a trendsetting eyewear brand, employs a user-friendly chart format in its FAQs section to outline international shipping details and corresponding costs for various purchases.

8. Ernest Alexander

Ernest Alexander, a men’s brand, ensures easy access to their shipping and returns page. Their FAQs section succinctly presents shipping options, cutoff times, and ground shipping transit durations using clear visuals for enhanced clarity.

9. Your Super 

Your Super, an eCommerce brand specializing in superfoods, transparently outlines domestic and international shipping costs and estimated timeframes.

Visitors can conveniently navigate to the FAQ section through a drop-down menu or by using the sidebar search function.


Overall, having your shipping policy prepared and finalized prior to launching your Shopify online store is pivotal.

A well-structured and easily comprehensible shipping policy plays a significant role in educating customers and fostering brand loyalty among merchants.

Seeking to elevate your customer support? 

Your quest ends here! Discover the solution through Saufter

This cutting-edge platform provides e-commerce automation, valuable insights, and effortless integrations. Eager to revolutionize your customer service? 

Sign Up today to cultivate enduring relationships and propel business expansion.



Automate Customer Support

Group 6342@2x
Group 6342@2x
Order delay monitoring
Group 6342@2x
Subscription modifications
Group 6342@2x
Missing orders
Group 6342@2x
Subscription cancellations
Group 6342@2x
Much more
Claim Your 6 Months Of FREE Credits Now

Reduce Refunds
Automate Customer Support

Group 6342@2x
Group 6342@2x
Order delay monitoring
Group 6342@2x
Missing orders
Group 6342@2x
Much more
Claim Your 6 Months Of FREE Credits Now


Claim Your 6 months of FREE Credits Now!

Get the code. Use anytime in the next 6 months.

Helplama Helpdesk is now!