9 Best Rating and Review Apps for Shopify

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Shopify ratings and reviews

Last Updated: April 2024

Shopify ratings and reviews play a crucial role in shaping purchasing decisions, as 93% of users have admitted that online reviews greatly influence their buying choices. 

As a Shopify merchant, tapping into the potential of genuine and captivating reviews can have a transformative impact on your online business, catapulting your Shopify ratings and reviews to unparalleled heights.

To empower your Shopify store with the undeniable power of customer testimonials, we have compiled a list of the top 9 Shopify ratings and review apps. By leveraging these tools, you can enhance your online presence and establish a devoted customer base for your business.

1) Product Reviews with Photo PRO

Shopify ratings and reviews apps

Rating: ⭐4.9/5

Pricing: Free; $7.99/month for Advance plan.

Product Reviews with Photo PRO is the ultimate app to enhance your Shopify store’s social proof and boost customer confidence in purchasing products. 

Key features

    • Photo reviews: Easily gather reviews with images from your customers for visual proof that adds an extra layer of authenticity to your products.
    • Automated review requests: Automatically collect feedback and reviews from customers who have received their orders.
    • Customizable review page: Tailor your review page to seamlessly blend with your website’s layout and design.
    • Homepage slider and dedicated review page: Showcase your best reviews with a captivating homepage slider. Additionally, create a dedicated review page.
    • Verified page and Google rating integration: Gain trust with potential buyers by displaying a verified page. Moreover, the app seamlessly integrates with Google ratings, further boosting your store’s credibility.
    • Import reviews with ease: Effortlessly import your existing reviews using a CSV file. 

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2) TestimonialHub

Shopify ratings and reviews

Rating: ⭐4.8/5

Pricing: Basic free version; $2.99/month

With Testimonial Hub, you can effortlessly insert testimonials or download them from popular platforms like Google, Facebook, and Yelp, allowing you to proudly display them on your Shopify site.

Key features

    • Seamless Integration with Google, Facebook, and Yelp: Gather testimonials from these prominent review platforms with just a few clicks.
    • Diverse display options: Flexibility is key, and Testimonial Hub offers various display options to match your store’s aesthetics and preferences.
    • Effortless testimonial slider creation: Create beautiful and engaging testimonial sliders that captivate your customers.
    • Showcase reviews with a grid layout: The grid display option allows you to organize your reviews neatly, making it easy for customers to browse.
    • Centralized review management: Keep all your reviews organized and accessible in one place within the Testimonial Hub app.

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3)  REVIEWS.io Product Reviews

Shopify ratings and reviews

Rating: ⭐4.9/5

Pricing: Free; paid plans begin at $45/month with a 14-day free trial.

REVIEWS.io Product Reviews is a powerful tool that enables you to gather and display verified reviews from satisfied customers.

Key features

    • Verified reviews: Gather genuine reviews from happy customers, ensuring that the feedback provided is trustworthy and reliable.
    • Trust-building product reviews: Display customer feedback and UGC to instill confidence in potential buyers.
    • Integration with Google ads & Google shopping: Showcase your reviews alongside your Google Ads and Google Shopping listings.
    • Automated review requests: Streamline the process of collecting reviews by sending automated review requests via the dashboard or through integration with tech partners like Klaviyo.
    • First-party attribution data: Gain essential first-party attribution data from your customers, providing valuable insights into their interactions with your products.
    • Easy review import: Quickly import your existing reviews and UGC, saving time and ensuring that your hard-earned testimonials are not lost during the transition.

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4) Rivyo Product Reviews & QA

Shopify ratings and reviews

Rating: ⭐4.9/5

Pricing: Starts from $9/month, free plan available.

Rivyo Product Reviews & QA is a comprehensive solution that empowers your brand to harness the power of customer reviews, testimonials, and star ratings to build strong social proof.

Key features

    • Add testimonials:  Gather and display authentic product reviews, star ratings, and showcase customer testimonials to influence purchasing decisions.
    • Automated review collection: Easily collect product reviews by sending automated email requests to customers who have made orders.
    • Import reviews from Amazon/AliExpress: Effortlessly import reviews from these prominent platforms.
    • Attractive review widgets: Showcase product reviews and star ratings on various pages of your store, such as the homepage, product pages, and cart, using eye-catching and customizable widgets.

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5) Product Reviews + Q&A EggViews

Shopify ratings and reviews

Rating: ⭐4.1/5

Pricing: Begins at $9/month

Product Reviews + Q&A EggViews is the perfect tool if you’re looking to leverage the power of customer reviews and Q&A to enhance trust, increase engagement, and improve overall customer satisfaction. 

Key features

    • Product reviews & star ratings: Collect and display authentic product reviews and star ratings.
    • Customer questions and answers (Q&A): Enable customers to ask questions about products, which you can promptly answer, creating a supportive and informative environment.
    • Review moderation: Maintain control over the reviews displayed on your store with review moderation tools.
    • Customizable display widgets: Showcase product reviews, star ratings, and Q&A in customizable and attractive widgets that fit seamlessly into your store’s design and layout.
    • Email review requests: Encourage customer feedback by sending automated email review requests.
    • Boost SEO and rich snippets: Improve your store’s search engine visibility by integrating star ratings and reviews into search engine results.

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6) Reviewbit Reviews via WhatsApp

Shopify reviews and ratings

Rating: ⭐4.4/5

Pricing: Free; starts from $10/month

With Reviewbit Reviews, you can easily gather star ratings, text reviews, and photo/video reviews from customers via WhatsApp, providing an intuitive chat experience that fosters an emotional bond.

Key features

    • Automated & personalized review requests: Effortlessly send automated and personalized review requests through WhatsApp.
    • Customizable display: Choose from multiple customizable display options to showcase reviews in a format that best fits your store’s design.
    • Multilingual support: Send review requests in 11 languages from a WhatsApp-Business API-verified number.
    • Separate follow-up messages: Send separate follow-up messages to request star ratings, text reviews, and photo/video reviews.
    • Customer engagement & retention: Offer discounts to happy customers and provide prompt service to the unhappy ones, enhancing customer engagement and fostering brand loyalty.

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7) Loox Product Reviews & Photos

Shopify ratings and reviews

Rating: ⭐4.9/5

Pricing: Begins at $9.99/month with a 14-day free trial.

Loox Product Reviews & Photos is the ultimate social-proof solution to help you grow a trusted brand through customer reviews, photos, videos, and referrals. It seamlessly integrates with your tech stack, operates on auto-pilot, and offers 24/7 world-class support to ensure a seamless experience.

Key features

    • Customer review collection: Send automatic review request emails and offer incentives like discounts for adding photos or videos.
    • Beautiful review widgets: Display product reviews in captivating widgets, including Grid, List, Carousel, Popup, and Sidebar formats, adding an aesthetic appeal to your store.
    • Referral program: Auto-generate referral links for customers, rewarding them for referring friends, and allowing you to reach new audiences through word-of-mouth marketing.
    • Trustworthy post-purchase upsells: Enhance your post-purchase upsells by displaying product reviews, making them more trustworthy and convincing for customers.

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8) Stamped Product Reviews & UGC

Shopify reviews and ratings

Rating: ⭐4.7/5

Pricing: Free; starts from $23/month.

Stamped helps you moderate and comment on reviews, ensuring a seamless and engaging review management process.

Key features

    • Diverse review collection: Collect and import various types of product reviews, including ratings, NPS (Net Promoter Score), Q&A, Google Reviews, and Shoppable Instagram content.
    • Google shopping & SEO optimization: Improve your store’s visibility and SEO rankings with Search Rich Snippets for SEO.
    • Customizable display widgets: Utilize a variety of on-site display widgets, banners, templates, and emails to match your brand’s look and feel.
    • Instagram shoppable gallery: Showcase customer-generated content from Instagram with a Shoppable Gallery, providing a visual and interactive way for customers to explore your products.
    • Review moderation & commenting: Moderate reviews and leave comments to actively engage with customers.

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9) Fera Product Reviews App

Rating: ⭐4.9/5

Pricing: Free; paid plans begin at $9/month.

Fera Product Reviews App is a powerful tool designed to gather and display high-converting reviews, creating a compelling shopping experience that drives more sales.

Key features

    • Customer reviews & ratings: Collect and showcase genuine product reviews and star ratings to build trust and confidence among potential buyers.
    • High-converting reviews: Leverage Fera’s features to capture high-converting reviews and drive more sales.
    • Customizable display: Customize the app to match your brand’s identity with various display options and on-site widgets.
    • Seamless integration: Enjoy seamless integration with multiple platforms for efficient review management.

Conclusion

In conclusion, the above-mentioned Shopify rating and review apps offer diverse features to harness customer testimonials and social proof. These apps streamline review management with customizable displays and automated requests, catering to various business needs.

So take your time to review each app and choose the one that suits your needs. Furthermore, if you need an all-in-one customer support solution, try Saufter. It enhances the entire customer experience with omnichannel support, efficient order management, and automated marketing. 

Start a free 15-day trial today without the need for a credit card. Elevate your customer support and satisfaction with Saufter.

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