In the ever-expanding world of online retail, finding the right shipping platform is essential for streamlining your operations and ensuring customer satisfaction. While Easyship has long been a popular choice, it’s always a good idea to explore other options and discover what competitors have to offer.
In this article, we present to you the 7 best Easyship alternatives and competitors in 2023, providing you with a range of options to consider. Whether you’re looking for cost-effectiveness, advanced features, or specialized services, we’ve got you covered.
So, let’s dive in and explore the top shipping platforms that can elevate your e-commerce game to new heights!
What you should look for in a shipping platform
When searching for a shipping platform, there are several key factors to consider. First and foremost, you’ll want a platform that offers seamless integration with your existing systems and marketplaces. This makes it easy to manage orders and streamline your operations.
Secondly, look for a platform that provides a wide range of shipping options, including multiple carriers and shipping methods, to ensure you can choose the most cost-effective solution for each shipment.
It’s also crucial to prioritize platforms that offer real-time tracking and notifications, allowing you to stay updated on the status of your shipments.
Lastly, consider features of customer support, which can greatly enhance your shipping experience and overall customer satisfaction.
Best 7 Easyship alternatives
1) Helplama Helpdesk
Helplama Helpdesk is a promising alternative to Easyship with advanced automation and a user-friendly interface. It is packed with comprehensive features that aim to simplify your shipping process and enhance your e-commerce workflows.
- Track order status: Keep your customers informed by providing real-time updates on the status of their orders.
- Automated order monitoring: Monitor orders 24/7 and get notifications about any delays or delivery problems. This allows you to address them promptly and reduce the volume of customer support tickets.
- View the entire order history: Gain a comprehensive view of your customer’s order history, including order details and tracking updates.
- Live chat + knowledge base: Integrate a knowledge base into your live chat system, empowering your customers to resolve common issues on their own.
- Automate order address changes: Give your customers the flexibility to update their shipping addresses even after placing an order.
- Automate order modifications: Allow customers to make changes to their orders, such as adjusting quantities or modifying other details, without needing to contact customer support.
- Smart reports and insights: Access analytical reports and actionable data related to your agent’s performance, customers, self-service effectiveness, e-commerce workflows, and more.
2) ClickPost Returns Plus
Pricing: Get a free plan with limited features; Paid plans start from $49/month.
With ClickPost Returns Plus, you can effortlessly handle return requests, generate return labels, and track return shipments, all while providing a seamless customer experience.
- Intelligent returns dashboard: Centralized dashboard to view return requests, status, and key metrics.
- Automated return label generation: Eliminate the need for manual label creation by automatically generating return labels.
- Multi-carrier support: Integrate with multiple carriers, allowing you to choose the most suitable shipping partner.
- Customizable return policies: Tailor your return policies according to your business requirements.
- Return analytics and insights: Gain valuable insights into return patterns, reasons, and customer feedback
- Self-service returns portal: User-friendly self-service returns portal enables your customers to initiate return requests, track their returns, and receive updates on the return status.
- API integration: Seamless integration with your existing e-commerce platforms, order management systems, and customer support tools.
3) Shippo ‑ Shipping Made Easy
Pricing: Install for free; the Professional plan starts from $10/month.
With Shippo, you can get seamless integration with various carriers, label generation, real-time tracking, and cost optimization tools, making it a go-to solution for efficient and hassle-free shipping management.
- Carrier integration: Integrate multiple carriers, and access a wide range of shipping options.
- Label generation: Generate shipping labels, and get customization options for branding and packaging.
- Real-time tracking: Stay informed about the status of your shipments with real-time tracking.
- Address validation: Ensure accurate delivery by verifying and correcting addresses.
- Rate comparison and optimization: Compare shipping rates from different carriers and access tools for rate optimization.
- Developer-friendly API: Integrate shipping functionalities into your own applications or e-commerce platforms.
Pricing: Paid plans start from $9.99/month with a 30-day free trial.
ShipStation is designed to simplify and automate e-commerce shipping processes. It is a comprehensive solution offering seamless integration with multiple carriers and streamlines order management.
- Multi-channel integration: Integrates with numerous marketplaces, shopping carts, and platforms.
- Automation rules: You can automate repetitive tasks by setting customized automation according to your needs.
- Branding: Create personalized shipping labels and packing slips with your brand logo and messaging.
- Batch processing: Easily process and print labels for multiple orders in one go.
- Real-time shipping rates: Get instant access to real-time shipping rates from various carriers.
- Advanced reporting: ShipStation provides detailed reports and analytics on shipping costs, order volumes, carrier performance, and more.
- Customer communication: Keep your customers informed with customizable email notifications and tracking information.
- Mobile App: Manage and track your orders and stay connected with your shipping operations on the go.
5) Narvar Returns and Exchanges
Pricing: Free to install; May apply additional charges.
Narvar Returns and Exchanges empowers you to provide a seamless and convenient experience for customers while optimizing your reverse logistics operations. Take a look at its features:
- Self-service returns initiation: Customers can easily initiate returns or exchanges, reducing the need for manual intervention.
- Automated notifications: Automate personalized notifications to keep your customers informed about the status of their orders.
- Customizable workflows: Configure customized workflows for returns and exchanges, tailoring the process to your specific requirements.
- Analytics and insights: Offers valuable insights into return and exchange trends, customer behavior, and operational performance.
- Integrations and APIs: Seamless integration with various e-commerce platforms, order management systems, and carrier networks.
- Return tracking: Get real-time tracking and visibility throughout the return and exchange process.
- Multilingual Support: Narvar supports multilingual interfaces and provides international shipping capabilities.
6) AfterShip Order Tracking
Pricing: Free plan available; Paid plans start from $10/month with a 7-day free trial.
AfterShip Order Tracking is a powerful tracking solution that helps to enhance the post-purchase experience by keeping your customers informed about the status and location of their orders.
- Extensive carrier support: Supports 1124 carriers worldwide, ensuring comprehensive tracking coverage for shipments across the globe.
- Real-time tracking updates: Send automatic real-time tracking updates to your customers about the current status of their orders via Email and SMS. Additionally, send delivery notifications to proactively notify them about the delivery status
- Customizable tracking page: Customize the tracking page with your logo, colors, and messaging, to enhance your brand identity.
- Order lookup widget: Allow your customers to track their orders directly on your website using the AfterShip order lookup widget.
- Delivery insights and analytics: Gain valuable insights into delivery performance, average delivery time, and carrier performance through a clever analytics dashboard.
- Delivery tracking API: Integrate AfterShip’s tracking capabilities into your own systems or applications using their are developer-friendly API to provide a unified tracking experience.
7) WeSupply Labs - Track Order, Lookup, and Returns
Pricing: Plans start from $9/month with a 14-day free trial.
With its intuitive interface and advanced features, WeSupply is equipped to help you provide a seamless post-purchase experience to your customers.
- Customizable pages: Offers the ability to customize tracking and lookup pages for a consistent and branded experience for your customers.
- Real-time tracking updates: Keep your customers informed about the status of their orders throughout the shipping journey.
- Intelligent order lookup: Enable customers to easily find and track their orders using various search parameters such as order number, email, etc.
- Automated notifications: Send automated notifications at key milestones, such as orders being shipped, out for delivery, or delivered.
- Returns management: Streamline the returns process with WeSupply Labs’ returns management features, allowing your customers to initiate returns, and track return shipments.
- Analytics and Insights: Gain valuable insights into order tracking, lookup trends, return rates, and customer behavior through WeSupply Labs’ analytics dashboard.
In summary, when searching for alternatives to Easyship in 2023, there are several notable options to consider. ClickPost Returns Plus excels in automating return processes while Narvar Returns and Exchanges provides great self-service returns initiation. If you’re looking for extensive carrier support, AfterShip will be a good choice.
However, for a comprehensive shipping platform with a focus on customer service, Helplama Helpdesk emerges as a strong suggestion. It offers features such as order tracking, automated monitoring, order history view, modifications, etc., to enhance your e-commerce workflows. Its user-friendly interface and commitment to enhancing the customer experience make it a top choice if you’re seeking a better alternative to Easyship in 2023.
Moreover, you can get 6 months of free credits if you sign up now!