How To Backup Your Shopify Store [Step-By-Step Guide]

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shopify backup

Last Updated: April 2024

Hey there!

Are you a Shopify store owner who’s worried about losing your valuable data? Well, you’re not alone. Not backing up your Shopify store can have significant consequences on your business.

But don’t worry, we have got your back!

In this step-by-step guide, we will show you how to back up Shopify store so you can sleep peacefully knowing that your data is safe and secure.

Let’s get started on protecting your Shopify store!

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Benefits of Backing Up Your Shopify Store

Firstly, let’s discuss the benefits.

Saves your data

You will not lose data including customer information, orders, products, and settings in case of mishaps like server crashes, hacking, file deletion, etc.

Downtime and loss of sales

Site downtime results in loss of sales. Backing up your store data will let you restore them quickly. So that you can avoid rebuilding your store from the scratch.

Saves your reputation

Customers expect their data to be secure. And, if you fail to do so, it can result in negative reviews, lawsuits, and loss of credibility. Avoid all these situations with Shopify backup.

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Easy Steps to Backup Shopify Store

With Shopify, you can backup Shopify store either manually or by utilizing an app. Or, duplicating your existing store also serves as a backup.

Hence, we will explain all of them here.

  1. Manual Method
  2. Duplicate a Store Method
  3. Automated Shopify Store Backup Method Using Shopify Apps

1. Manual method

In the manual method, you will create a backup of your Shopify store by exporting CSV files from your Shopify admin. You can do so for the following store information.

  • Products
  • Customers
  • Orders
  • Gift card codes
  • Discount codes
  • Shopify themes

First, let us see how to export products’ CSV files.

Four Easy Steps to Export Products CSV

Step 1: Go to your Shopify Admin. Then, select Products.


Step 2: If you want to export only some of your products, then choose them using the Filter tab.


Step 3: When you are ready, click Export. A pop-up window opens up asking you to choose what you want to export and the format.

shopify store backup

There are two formats given in this pop-up. Choose the right one that suits your needs. 

  1. CSV for Excel, Numbers, and other Spreadsheet programs – for later editing purposes.
  2. Plain CSV file – to edit using a plain text editor like Notepad.

Shopify recommends you use Google Sheets to edit your CSV list.

Step 4: Once you are done with all the selections, click on the Export products button.

shopify store backup

Please make note of the following export information.

  • Up to 50: If you export up to 50 products, then the CSV file will be downloaded by the browser.
  • More than 50: Receive the CSV file through email.

On receiving this file, save it as a backup to retrieve the data later.

Steps to Export Customers Data CSV

Follow the same steps to export customers’ data as a CSV file. But for this, you will select Customers from the Shopify Admin in Step 1.

Additional info: Get the detailed list descriptions of the customer CSV file.

Steps to Export Orders CSV

Use the same step-by-step process. But choose Orders from the Admin page. And, at

Step 3: Select between Export orders by date or Export transaction histories depending on your needs.

Important note: The time of export depends on the size of the order list.

Additional info: Learn here about the CSV file format and transaction structure of the orders that are created during export.

Steps to Export Gift Cards CSV

For gift cards CSV export,

Step 1: Go to Shopify Admin, then Products, and pick Gift cards.

Further, follow the above-given steps to export into a CSV file.

Additional info: Read the gift card CSV description here.

Steps to Export Discount Codes CSV

Again, on step 1, select Discounts on your Shopify Admin. Proceed on to the rest of the steps to export the discount codes CSV.

Note: You must use only the UTF-8 encoding file format while exporting and importing these codes.

Steps to Backup Shopify Themes

Simply download the themes from your Shopify admin. But these downloads do not include the images. Re-add them manually when you restore the theme to your new store.

For the desktop version,

Step #1 – Open Shopify Admin, click on Online Store, and hit Themes.

Step #2 – Touch the three-dotted line () button next to the theme and select the Download theme file from the Actions menu.

Follow the below steps for Android & iPhone versions.

Step #1 – From the Shopify app, open the Store.

Step #2 – Tap Online Store from the Sales channels section.

Step #3 – Now under Manage themes, click on the Actions menu () button and push the Download theme file button.

Moving on to the next section of Shopify store backup using the Duplicate a Store method.

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2. Duplicate a Store Method

This is the method of copying your existing store data to a new one as a backup Shopify store.

Requisite Before Duplicating the Store

  • Login: Login to both stores as the store owner.
  • Plan: Both stores should be on the same subscription plan.
Step 1 – Export

Export the products, customers, and other CSV files using the above-mentioned steps under the manual method.

Step 2 – Prepare the Media Files

Include image URLs of all your Shopify store images, in the CSV files.

Step 3 – Import

Import all the CSV files from your Shopify admin.

Step 4 – Reinstallation

Reinstall the apps and configure store settings like taxes, shipping, payments, etc.

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3. Automated Method Using Shopify Apps

Check out the following three best apps to backup Shopify store automatically and save loads of time.

Rewind Backups (4.9/5⭐, 940 reviews)

Leverage automatic real-time backups, restore, and undo for products, themes, and the entire store using Rewind Backups by Rewind.

Key Features
  1. Automatic backup: Enables auto-backup of products, orders, themes, and customer data.
  2. Real-time and scheduled backups: Perform real-time backups, or schedule them daily or at any convenient time.
  3. Rewind Protection Suite: Gives you cross-platform protection, advanced data protection, and bulk data restore capabilities.

Starts from $9/mo with a 7-day free trial.

BackupMaster Backups (4.9/5⭐, 71 reviews)

BackupMaster Backups offers customizable backup scheduling, on-demand backups, and Amazon S3 integration for secure storage of your data.

shopify backup
Key Features
  1. Cloud backup: Access, restore, download, or transfer your data as and when required.
  2. Automatic backup & restore: Schedule and upload automatic backups to Google Drive. Download data as ZIP archives.
  3. Multiple store backups: Centralize data backup from multiple Shopify stores from one location.
  4. Backup history: Get up to 1-year historical data of backup processes.

Plans start from $3.99/mo and all include a 7-day free trial.

Talon Backups (4.8/5⭐, 66 reviews)

Say goodbye to the fear of data loss and hello to the Talon Backups, as it keeps a running history of your store’s most important changes. Hence, you can revert easily whenever needed.

shopify backup
Key Features
  1. 24hr Snapshot: Talon backs up your store data every day.
  2. Restore everything or specific: Browse through your backup history and restore the required ones.

A 14-day free trial is available on all plans ranging from $9/mo.

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Recommended: Top 7 Backup Apps to Safeguard Your Shopify Store in 2023

Disadvantages of Shopify Store Backup Methods

There are certain setbacks that you may face while doing this Shopify backup process.

Image Issues

Notice that the image URLs and product variants become dissociated while sorting the CSV files on the Spreadsheet. You may also find some overwritten data.

Partial Data Transfer

While exporting the CSV files, you cannot transfer all types of store information. Check out below to know what are they.

  • Orders: You can import orders only using Shopify APIs. And for this, you need to hire a Shopify expert.
  • Shopify themes: To transfer licensed Shopify themes, contact the Shopify support team.

Please note: Unlicensed themes are not eligible for updates or support. For more information on this, visit Shopify’s Terms of Service.

Non-transferrable Data

  • Visitor traffic data: Not possible to transfer nor import these, as you will be now tracking a new “” domain.
  • Gift cards & Discount codes: Importing these data from the CSV into your new store is not possible.
  • Custom reports: Cannot transfer saved customized reports.

Cons of Shopify Store Backup Using Apps

Obviously, using Shopify apps to back up your store incurs extra spending out of your pocket.

So, Are You Ready to Backup Your Shopify Store?

Shopify store backup is essential for ensuring the safety and security of your business’s data. Whether you choose to use a third-party app or manually export your store data, following these steps can help you do it successfully.

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